We absolutely love Trainual: as a company, a team, and a product. It has become the foundation of our company and the place that we are working so hard to get all of the information. As we build this plane while flying it, we appreciate how easy it is to write down what we are doing so it is easier next time. Prior to Trainual, sometimes I felt like MacGruber holding things together with a paperclip and a gum wrapper based on my memory or other team member's institutional knowledge and now we can capture it all, sometimes in the moment. We plan to be using Trainual indefinitely.

There are many things that I like the most about this software that have to do with features, but I think the features would not be useful if the platform wasn't designed with a foundation of a solid understanding of how small businesses function and scale. So, to start with, I love the philosophy and approach of Trainual as a company and the team as humans. Trickling down from there, the platform is designed that way - it is clear it is flexibly designed, but kept intuitive, and thoughtfully updated with feature requests that have the greatest impact across their users. The organization of the content makes it easy to jump right in to get something created along with the template gallery helping to streamline it all.

I have two suggestions that are specific to how we use the platform, and I have submitted these are requests so I know they are in the hopper: 1) make the directory accessible through the mobile app. Often times when we hire new people, that is what we want them to be able to access and they are doing everything from their phones before they are in our workplace. 2) update the time stamping to track each time a subject/topic/step is completed for each employee. More Specifically, when you have to provide documentation to the department of labor for unemployment claims they may request evidence of the days/times that you asked someone to complete and then review a policy. In trainual, only the reviewed date is saved so you lose the evidence of the initial completion date. We have been in this pickle twice, and I would like to not to have to track all completions and reassignments outside of Trainual for compliance reasons.

Being able to store all of our material within one place is what is great about Trainual. Using SharePoint is good but it has to be done in file formats and that I dont want. Its very easy for files to be lost or you forget the name. This one allows a couple of admins and the rest view users only. If I wanted to I can track where my people are in the training process with the assessment trackers.

I love the fact that I have full control over everything within Trainual. Being able to add, remove, edit anything within Trainual is something all companies should want. We shouldnt have to ask for permission to add stuff to our training guides. I can start a guide and leave it until I am ready to publish. I can go back and forth without anyone seeing it or my work getting lost until I am submit it for publishing. It has banners, allows inserts of docs, videos, YouTube, and other apps. I can even record what I am doing on my computer with the Chrome extension. That is an awesome future. The cost is also good and you can store tons of information within it. The templates are also a huge help.

Personally after 1 year, I dont have a lot of negative stuff to say about Trainual. Anytime ive needed help, its been pretty easy. Maybe a suggestion/recommendation future would be cool. Something that can give you some tips or advice on how to make your current training guide better. More of a want then a con though.

Easy to use and deploy. It is flexible yet simple to use.

It was hard to picture the whole outlay will be like. I would like to have a system chart that I can set up initially before I set out putting up SOP.

My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it.

In theory, it makes the process of onboarding and training easy and efficient.

The set up process, even with already having the documentation is burdensome and the flow of how to use the software is confusing. There is no real start and finish or defined, or even suggested, workflow. There are tons of integrations, but no suggestions really as to how to best use them or under what circumstances these things would be useful. It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business. Theres no tapering off or build up. It has to be implemented immediately in order to show it's value and does not account for the set up process.

It is truly amazing. The team at Trainual is so helpful and they really believe in the product.

Trainual is very easy to use and puts the power of learning into your team's hands. It makes it easy to search and give everyone access to learn and know anything they need.

Trainual still has room to grow when it comes to security customization and being able to send out user progress reports.

The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development.

Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials.

One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce.

I would recommend Trainual to anyone who has a process that impacts others. Whether in a non-profit, business, or community setting.

Trainual has been incredible for documenting all things you think you will just remember. And better yet keep it organized for those who come after us within a company

The one thing I will say - for a small company, starting can be tricky. Trainual has been designed for companies of all sizes and there were some kinks to work out for a company as small as ours.

What I like most about Trainual is that we are able to utilize it across a vast platform within our clinical trial. With decentralized trials, we rely on the ease of technology. This platform has given us a strong tool to keep up with study-specific and site-specific training in one place. This tool is easy to pull reports from if needed for FDA visits.

I have not come across a feature that I do not care for as of now. I will update if I do.

Using Trainual we are able to organize the content with have and share it consistently with our associates at all properties.

Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.

We need more "getting started" support - starting with a blank platform is a bit overwhelming.

Trainual is great for any company that wants to build a one stop shop for all company and training needs.

It has AI technology and can be used remotely

The thing that I like least about Trainual is it has Limited Font options.

Trainual has been a valuable recourse to the company im at. This allows us to track and efficiently train new and existing employees.

Trainual is a very useful tool that allows us to easily train new and existing employees.

Even though this platform works great for training people it gets updates quite frequently. Most updates are helpful but with the most recent update

The biggest business problem solved with using Trainual is outdated processes and procedures being used and "passed around" due to hard copies being saved. These hard copies would sometimes have hand written notes by team members of when the processes changes, but would be hard to follow. With Trainual, we are able to keep everything up to date quickly.

Trainual's ease of searching and editing as an administrator is one of my favorite features. To be able to search for any subject, topic, test, etc. and find all associated trainings and topics with that field is amazing. This is a time saver when trying to help my team.Being able to edit an existing topic and training and have it instantly available to my team is another key feature when our processes change. This has helped with any outdated information that a team member could have had with hardcopies of training material.

In some instances, if a member does not have the proper access, they are unable to see all available topics when they search. It takes an administrator to search and assign the topic or show the team member the material.It can be time consuming to get everything in to Trainual, at first. Once everything is documented, though, it is easier to keep updated.

With the help of Trainual, we efficiently completed all the necessary training. In addition, we ensured continuity of learning, improving the quality of communication between senior management and their employees, which makes assessments done with complete transparency.

Trainual is an excellent tool for training and learning industry best practices because it ensures that all employees have received all relevant instructions, handouts, and training programs designed for their roles. I'm grateful for all the ways I can create the system to speed up the integration process with the rest of the team and get new employees up to speed faster. The tools are great because management can evaluate employee performance completely verbally. The ability of senior management to manage the organizational structure, as well as to organize the relationships between the different departments and to establish functional partnerships between them, is a precious asset provided by Trainual.

Trainual is adaptable to the needs of any organization, has a user-friendly interface, is generally easy to use, is pleasant for employees, and offers enough customization options to ensure that all relevant information reaches employees promptly.

Excellent experience overall. It is the back bone of policies, training and reference for our company.

This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful.

The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business.

Game changer for our team!

Trainual has impacted us greatly in the time we spend with our new hires. In the past, we would physically be in the same room for 8 hours with the person before they could get to work! Sometimes 2 people which meant 16 hours of 2 people time to get 1 person, possibly to understand! Well, those days are gone. 45 minutes in person! Everything else is completed via Trainual. Retention from the new hires has also significantly increased!

It took longer than anticipated for implementation. We had all the documentation in another system so the information was available. There was a definite learning curve in getting the system set up for our company. But we stayed the course, and we would do it all over again!

Trainual has helped our team with being able to find answers to processes quickly. Everything is at your fingertips and just a search away!

I have to say I love Trainual. It is easy to use, was easy to learn being a new user. The help feature, How-to's, and pro tips is a great resource for knowledge. The Trainual support team is very responsive and helpful.

The card view! Card view vs outline view - Feel that all users should have the option for the outline view to help organize trainings and search for trainings easily.

Very good! Aside from the quiz features.

Some things that I love about Trainual are the features where I can add media like videos and gifs.

There are a lot of ideas I have that would make Trainual more effective. For example, being able to play the videos right in Trainual without having to click a link and open a new tab. COLOR CUSTOMIZATION! I hate the light gray color for all of the buttons (save, next, etc) I wish it was literally any other color. But if it was customizable that would be even better. Also when creating a test there NEEDS to be an option to select how many questions/possible answers for a given test. Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions! What about definition matching or something else more interactive than multiple choice. And I wish you could turn off the feature where it shows the User what they got wrong. And the “essay” exams are NOT FUNCTIONAL because there is no way for the Administrator to review and approve the submissions. It just says 100% no matter what they write. For the Quiz portion of Trainual I rate it a 2/5. There is so much more development that needs to be happening here. Otherwise it’s a good platform.

Thus far it has been a welcomed addition to our training program. Wil Pagod has been there every step of the way to help me navigate when I've had questions.

As a training coordinator it gives me flexibility. It does not replace face to face training. But is an addition to the training program. It allows members to complete training on their time and gives us the ability to easily update said training.

The initial roll out was a little confusing for members who aren't computer literate. But it didn't take much training to get them up to speed.

Incredible. We use it all the time and it has become our document repository as well as our best asset in training.

I can create one training video with screen narration and push it out to my different teams rather than having to train each person individually.

It's definitely hard to get started making content. But that is more on the user than the service. Make sure you set aside time to work on this!

Easier training platform than the previous platform we used so there were fewer technical issues which saved us time fixing those issues during Training. It was a great experience overall.

The fact that we had to suddenly hire and train people in a short manner of time because of an unexpected surge of workload, the ease of transitioning to Trainual really helped. We were using a different software/platform before and it was a bit of a pain and we found Trainual a few months back before hiring, thankfully. Trainual is also perfect for our current needs. It's really easy to learn how to navigate around Trainual and learn how to use it from an Admin perspective. We didn't experience any technical issues along the way even from the user's side. I also liked the feature where you can see their progress in a detailed manner, like when did a specific user start on a course and when did they finish it.

There really aren't that many things I didn't like about it. I guess I would just push on considering adding more test styles/quiz styles. Additionally, I think we can add more details on the Reports, like the computed duration of how much time a user spent on a specific subject & course. Also, it'd be nice too if there was a feature where the courses & subjects are locked or set up to be taken in a specific order. These are the things on top of my head right now.

I would recommend it Trainual to everyone. It’s easy to use and with it being able to be used on the phone is a big plus. As I can use it anywhere I’m at.

I don’t have any cons with Trainual.

Overall Trainual is a good learning management system. I think there are some opportunities to upgrade the end user experience. Additionally, I would love to see more formatting options when building out trainings.

The process of building out training in Trainual is very easy and organized well. Also, the process of adding new users, onboard, tracking and assign trainings is straight forward.

I don't love the users interface. It isn't as organized and it can be a little hard for teammates to find information if they don't know exactly what they are looking for.

Trainual helps us to on board and train our new agents affect effectively and efficiently. Because of the software we are able to do this very easily. I’ve lost count of how many man hours this software has saved us

I like the Learning paths and the ease of use of the system overall.

None that come to mind that I like least.

Bring a small business, each team member wears many hats. Our business is also, thankfully, BOOMING so the need to add team members and keep up with a fast paced business is really difficult. Once all of our policies and procedures were on Trainual, and it did not take long to format and upload, an on-boarding process that would take me away a work day for me (the Director of Operations) was as easy as having the new hire in my office with an iPad learning while I worked. Also, sending out memos to team members and tracking them down to sign was eliminated because of the easy to edit and upload software. Our SOP has never been so up-to-date!

I really enjoy how this software has made updating standard operating procedures so simple. Whenever something is edited it sends a notification out to the team and I just need to give them a due date, this way I know that all information is available to everyone.

I wish I did not have to pay for the premium membership to do screen recording. Our business pays for Zoom so we just do screen recording through there, but uploading videos are also a process as you need to pay for a account or upload to YouTube to manage videos.