All Popl Reviews
1-25 of 244 Reviews
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Tylan
Verified reviewer
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
One Of The Best Products Out There
My experience with Papa has always been a 10 out of 10 customer service responds in a reasonable amount of time. They always over deliver and they always are throwing in something even though they don't need to. I recently just onboarded my Chamber of Commerce to test try popo teams and it has been going very successful.
PROSI like that Popl has many variation of digital business cards for small business owners. I also like the fact that there are a plethora of different types of digital business cards that you can use, whether it is a phone case, a key chain, or something that you can wear around your neck, also the option to have a custom makes it even better.
CONSTo be honest I don't have any cons really. I do think that the pricing could be improved but I can understand as a company they have to do what they have to do.
Andrew
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Poppin' Off with Popl
This software is amazingly easy for an administrator to set contact cards up for their team and to give the company its collective marketing voice in the easiest of ways. Yes, there are some idiosyncrasies of the platform that need to be ironed out, but overall it was so incredibly fun and easy to set this up.
PROSIt was fun to use and very easy to configure. It also allows the end users to have their own control over the personalization of their own card yet they don't have to. The ability to set this up for them and yet give them control is the most lovely.
CONSI don't like that there are some glitches in adding additional social squares and having them not show up as expected without a browser window refresh. This product is mature, but there are just a few glitches that need to be ironed out.
Reason for choosing Popl
The prominence in the market space by larger players and the nonprofit discounting.
Gabriela
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
Effective, partially flawed, expensive.
I think teams should have package options. It’s too expensive compared to other systems. The pop feature doesn’t always work you have to keep trying. They keep coming up with extra charges specially in the design aspect
PROSThe digital business card & lead capture option
CONSIt doesn’t always work, it’s harder for Android to work since they have to turn curtains features on. It should pop with more ease
Reason for choosing Popl
Didn’t know about them
Channing
Management Consulting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Wonderful software! Cannot wait to continue using!
The integration with our CRM (Salesforce) is a fantastic feature. Also being able to take a picture of a traditional business card and the extraction of the info is incredible. The backend of the software is so easy to use and we love the customization.
CONSNothing at this time. We haven't been using the product long but love it so far.
Reasons for switching to Popl
Mobilo doesn't offer anything compared to Popl. We were so impressed with Popl's capabilities.
briana
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Popl could change my life!
My experience with Popl has been amazing and life changing.
PROSPopl features several integrations of software that are easily accessed by myself or teammates that makes it more efficient to make sales and lead management.
CONSSometimes there are bugs and changes with no warning.
Reason for choosing Popl
Because I can understand and navigate its interface along with simple yet cost effective gear.
Reasons for switching to Popl
Innovation.
Mike
Information Technology and Services, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great product to help you stick out from the competition
Product works as advertised as a business cards, it’s the extra app features for lead generation, additional info on the contact that it provides, and the many ways to share your info to others. Tons of features make it so much more than a digital business card.
CONSWish it had some auto grouping features for the contacts. For example to group contacts who are from the same company.
Reason for choosing Popl
This product has better reviews and features
Nicole
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Popl Review
So far so great :)
PROSThe ability to customize and re-use the QR codes and just re-point them.
CONSNothing yet, besides it doesn't integrate with the CRMs that we use.
Reason for choosing Popl
Price and the product aspect
Reasons for switching to Popl
Vendor was unresponsive, no admin control, no analytics
Jared
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
popl is a game changer
great!
PROSOur favorite feature is the CRM integration. We can easily download leads and contacts with tags and placements into our CRM (Hubspot) for correspondence later.
CONSthe automatic email connection is a bit hit or miss. But an awesome idea if we can workout when it is sent specifically after making a connection via pop, or card scan.
Reason for choosing Popl
ease of use, setup functions, integrations and pricing
Sean
Real Estate, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Product
great
PROSI like the sharing options. and use it all the time
CONSi dont really have any least concerns at this time
Reasons for switching to Popl
Whisp is partnered with Popl, but the whisp is not 100 on game yet still having issues
Taylor
Real Estate, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2022
Perfect for the 21st century
The ability to add an array of documents, videos, and custom links to each profile was probably the biggest deciding factor for us to do Popl.
CONSSome of the UX can be glitchy at times. Sometimes certain design elements don't save or trying to rearrange tiles don't save or suddenly jump back into place. Perhaps we accidentally locked it, but either way, the UI and UX didn't make it clear on how to easily correct those glitches.
Reason for choosing Popl
Better customization, easier for clients to save our contact information. Better branding. Cool tech.
Randy
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Popl On!
The idea of throwing out boxes and boxes of unused and never opened business cards to go completely digital was not a slam dunk with our team. Lots of questions and concerns were voiced. However, immediately after receiving and activating their Popl's the team began to trade creative ideas for displaying contact and content and have never looked back. After 30 days we scheduled an onboarding specialist to answer any questions and what we may have missed and the connections haven't stopped! (We just threw out the last of our paper business cards). #PoplOn
PROSThe best part of Popl is the customer service and it has exceeded expectations in every way possible. From the demo to onboarding and ongoing support I couldn't be happier. Second is the product itself. Our team has loved the creative profile options that allow them to stand out and be unforgettable. The UI is beautiful and easy to understand, even for a nearly-techless mind! Popl is an amazing conversation starter and shows that you take 'connecting' and relationship-building seriously. If you take connecting this seriously then follow up is guaranteed.
CONSOur team hasn't run into anything yet that we don't like.
Reason for choosing Popl
The selection of Popl devices for different uses and personal preferences was a big deal in choosing Popl. Also, Popl's reputation for customer service proved to be spot on through the entire process; from free trial to onboarding my team. You get what you pay for with Popl.
Lisa
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Never going back to printed cards!
Simplicity. From the very moment I onboard a new hire, they can digitally have their company card and contact info ready to share. No more waiting for printed cards! I also love how the member's image comes over with their contact info and the receiver can see it in the text. Looks VERY professional and a VERY impressive way to share your contact information.
PROSPopl makes onboarding new hires so much easier! I have all their contact info, website, address, reviews, and social media sites managed from ONE spot making edits easy and immediate! No more worries about reprinting cards when edits are required, just logon, make the change and hit update. Eliminates any stress. Our team just started using the Popl devices and everyone they come in contact with is so impressed! Customers and referral partners! Many have decided to join their own sales teams.
CONSWe had a few bumps with Popl with our Android users. Much of that will be remedied with the next Popl update I was told. So I am hoping that is true. Definitely is more iPhone friendly.
Reason for choosing Popl
I chose Popl for the devices that were offered (not all have the phone tag) and also the special offers when signing up and paying a year in advance. Also like the video feature.
Bob
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Popl
I am also using for my Real estate business no need to carry cards and able to capture clients information
PROSEasy setup and quick collection of lead information. Able to share via email and text and customize to include company info
CONSI don’t think I have any issues with popl so far it has features that work well for me
Reason for choosing Popl
Found when I was considering ordering more paper cards, after realizing Popl would remind me of a client it was a game changer
Chris
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Popl has revolutionized how we capture leads
It has been great. Our rep has been very accommodating.
PROSOur franchise owners get the leads from trade shows right away. We are able to provide each franchise owner an electronic business card that is branded properly. We can use the members as an online director for our business partners and for each owner to get contact information. They will give you a free electronic business card both during the trial (generic Popl branding) and also if you pay annually (can customize the branding) for each member.
CONSIt required some manually entry as each of our social media links are unique to each member (franchise location). The software doesn't appear to be built initial for franchises but they are updating software with requests that would solve the problems.
Reason for choosing Popl
the interface was easiest to use and had all the features we were looking for. Other products had pieces but not all the options we wanted.
Sydney
Oil & Energy, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Overall Fantastic Experience
Popl has accelerated our organization in many ways. We have implemented it with multiple departments including marketing, sales, and HR. HR uses their cards at career fairs and employment events, and come back with ease of access to everyone they connected with in an organized fashion rather than keeping up with a handful of traditional business cards or resumes that can easily get lost. Sales reps are able to easily track leads through our integration with our CRM, and contact leads immediately.
PROSMy favorite thing about Popl is the design templates and customizable branded cards. That was essential to our business goals for the card to look like a professional extension of our company, and they do just that. The templates allow us to build a basic layout for each team member so that everyone has a similar design.
CONSIntegration with dynamics was a little tricky, but once we got it figured out it was worth it. This has accelerated our lead captures and allowed sales reps to touch potential clients in new ways. Just because our company is spread across the nation - the logistics of getting the cards to each user was difficult but that is no fault to Popl at all.
Kenneth
Food & Beverages, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
When technology meets the antiquated business card
Welcome to the new age of networking and building your database. Popl has so many tools that help generate new leads and organize connections.
CONSNothing. In all honesty, I have to give major kudos to the development team that continue their hard work on innovating, enhancing and improving the way I network and track potential and returning clients
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Popl makes it easy.
Popl makes the ease of sharing and collecting contact information, easy and painless. People think we are fancy when we use it.
CONSWrite out the gate. It is a little bit different to learn if you have multiple business cards to share, but it comes along quick and easy.
Steven
Individual & Family Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
The Goat
The ease of the product I can’t complain
CONSMore customizable options, colors, moods vibes
Jonathan
Entertainment, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Fit the needs of our company and simplified networking
Some phones do not have an NFC reader. So, that is a hassle. We also have differences in iphones and androids that do have NFC readers. I'm having to instruct my contacts on how to do things and I'm having to be personal with their phones to get it to work sometimes. It is a great conversation starter when it works though. I don't like using the QR code. So, that has made it difficult.
PROSI love that I can toggle between profiles and offer multiple different pieces of information. The layout and presentation is good. I also love the lead capture form on the main page.
CONSPeople are trying to download my information and they are not getting my information. I have to explain to them how to save a contact card in their phones and I've had to become a mini expert on android and apple products because of it. I also do not like a monthly pricing model as I feel it is way over priced compared to what I could potentially make for myself. I just enjoy the ease of using someone else's design and not having to worry about it myself.
Reason for choosing Popl
We had a staff member already using it. I also had the ability to use teams function with Popl that wasn't available elsewhere.
Josh
Insurance, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
Worth the investment!
Good so far! A few hiccups here and there but that's to be expected when adopting any new system
PROSThe ability to scan cards and upload them directly to CRM's is paramount.
CONSWish there were a bit more level of detail when mapping to things specifically in SalesForce. Would love to see the ability to map contacts to a specific campaign within SF instead of having to do the export and then map them post
Reason for choosing Popl
Price and functionality
Michael
Program Development, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2022
Graphic designer
Implementation. [SENSITIVE CONTENT] and the operations team had us up and running in no time.
PROSMore features for the price compared to other digital business card companies
CONSNone so far. We’re still only a month in.
Reason for choosing Popl
More options for the money.
Lacey
Construction, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2023
So far, so good......
We are solving multiple contacts for possibly multiple people. ROI is something we really want to focus in pursuit of conferences and if they are worth going to. Also solving the method of handing out sales collateral and being able to give digital files is a game changer!
PROSUsing the trial period currently and the turnaround time to get devices was super quick. Pros include the efficiency, simplicity, and seeing everything generate in the management platform upon making a connection. Really thought the "reassign" feature is clever and will be used frequently by us having multiple VP's who might not be at an event, but can quickly let them know of someone they need to connect with.
CONSMight just be my lack of training, but I had a hard time assigning devices to accounts. If I was doing this in mass assignments, I would need a little more direction to ensure the device matches with account and their QR code. Sometimes it didn't reflect in the account. I also found myself having to tell customers to make sure they "saved" me as a contact, because it seemed they'd scan it then close their phone and walk off.
Reason for choosing Popl
n/a
Reasons for switching to Popl
We would like to make the switch to join the trend of ease and ROI management.
Steven
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
A new level of lead generation
Popl is easy to use, and sure to impress!
CONSThere is very little not to like about this impressive tool!
Blake
Research, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Buyer Buy In or Fail
I'm expecting Popl to deliver on it's 3xing my lead gen, so far it has not, but I'm optimistic
PROSI like the NFC and QR code technology, I also appreciate the redundancy for opportunities to connect with prospects and leads. The integration with our CRM is a huge bonus, and having a variety of devices to share info with is v cool.
CONSSome deceptive messaging, advise you can get free branded popl devices with a team license, reality is free devices are Popl branded, custom branding is an extra cost. It's very difficult to get my team to buy in to moving away from legacy business cards, framing popl as a lead capture tool is more helpful.could also stand to have design templates for actual digital assets on the card (headers, logos, virtual backgrounds
Mariaano
Leisure, Travel & Tourism, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Amazing App
They have the most wonderful and respectful customer services.
PROSI love how I can create my own website working my own time don’t have to follow a guideline to make it as professional as I want to the place like this at the free trial even works better with that are you I’m done with this app. Amazing.
CONSTo be honest with you, there's nothing I did not like about Popl.