All Microsoft 365 Backup Reviews
1-25 of 55 Reviews
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Bruce
Verified reviewer
Program Development, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
It's pretty much invisible
I set this up in minutes and barely think about it now. I've had to do a few restores and I regularly test it, and it passes with flying colors. What else could you ask for.
PROSEasy to set up. It's self maintaining. A decent amount of restore options. Good price point for the email backup. It works.
CONSThe OneDrive backup could get expensive for small businesses.
Reason for choosing Microsoft 365 Backup
I chose it because of the price point. I stayed because it works.
Vendor Response
Thank you for submitting your review
Replied August 2019
Bart
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Cloudally a Saas backup tool!
Backup of Microsoft 365 Onedrive, Sharepoint, Email, Teams to a different storage place then Azure. Default backup software of our Modern Workplace proposition
PROSFull support of a lot of Cloud solutions, like Microsoft 365, Google, Dropbox. Integration over an Api, alerting over email and dashboard, price is very good, backup features are great! Everything works like expected and we are very satisfied with this tool. Also the option to choose the backupstorage is very cool!
CONSIt's originally an product from Israel, but the are very compliant so no concerns
Reason for choosing Microsoft 365 Backup
See above!
Reasons for switching to Microsoft 365 Backup
More features, price, support, creating standard solutions and nog having 5 backup solutions
Johnnie
Law Enforcement, 11-50 employees
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2020
Not Enough
Our overall experience was for a shot time. During that time we had a good experience with Office 365 backup it just didn't have everything we were looking for in a backup system.
PROSWhat I liked most about Office 365 backup is that you had access to the files that you have backuped at any given time. Office 365 backup was not that hard to access and use. I like that about Office 365 backup, but at the time Office 365 backup is not what we were looking for.
CONSThe thing I like the least about Office 365 backup is that it wouldn't backup automatically. We were looking for something that would backup every day on its own at the time and date set up to. Office 365 backup at that time didn' t have that to offer. That was the main reason we didn't keep Office 365 backup.
Oreofe
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Saving Cloud Data has never been so easy.
Intuitive, flexible and fully functional. These are the words that aptly described my experience with CloudAlly's excellent backup service. Prior to using CloudAlly, I had tweaked and worked with a couple of online backup services which at the best, required a medium to long term learning curve. Signing up to CloudAlly's service as a first time user, the simple, intuitive dashboard that clearly indicated the most important features - backup and restore was a pleasant discovery and a big relief. Navigation was a breeze and I got my backup procedure up and running in less than a minute (yes, less than 60 seconds). I concluded my entire backup exercise in a couple of minutes but I would definitely expect that the more data I need to backup, the longer this procedure would take. On a positive note, when you are done with the initial backup, CloudAlly will keep tag of subsequent changes and adds only new files or new versions of files when required. The list of accounts I can backup is quite impressive and it includes: Salesforce, Yahoo Mail, Amazon S3, Onedrive, Office 365 Exchange, Box, Google Apps and much more. If you are looking at combining two or more services or accounts, it is easy to select which service or account you want to backup on CloudAlly. I also discovered another agreeable feature: Setting up multiple users (admins) to access the account. This is a great feature in case you need work to be done by someone else. It means I can delegate tasks and know who did what and when via the audit trail. Interestingly, CloudAlly's restore process did not overwrite my currently existing data. As a matter of fact, all the data processed with CloudAlly are tagged "CloudAlly Restore" so you can easily know where your data came from when you perform a restore operation. Great feature! Did I mention that I organized my backup and restore procedure as a first time user without help? Yes I did and I should say that sometimes a user manual can be more difficult (to read or use) than the actual application, so I was pleased to discover that CloudAlly's comprehensive user guide (which is freely available to all subscribers) did not fit into this `difficult to read' category. Cloud to cloud back up is a must have for everyone on the Internet and kudos to Team CloudAlly for delivering an efficient, easy to use tool that makes the backup process a stress-free exercise.
Vendor Response
Yes, Jason ... Thanks for the good review.
Replied November 2016
Kyle
Verified reviewer
Construction, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Best cloud backup option for the price~
Cloud Ally is extremely easy to use and integrates with a variety of services. Its very easy to set it up and then forget about it, but is there when you need it! We use it to backup Office 365 exchange email accounts, Box accounts, and Sharepoint. Its come in handy to recover lost files and deleted emails.
CONSSometimes it can be a little difficult finding emails to restore. I also wish that there was a global search option for emails. Currently, you can only search 1 mailbox backup at a time.
Denise
Verified reviewer
Writing and Editing, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2018
Helps Keep You from Destroying Your Files
CloudAlly is a simple to use service that allows you to back up your Office 365 files. You can backup contacts, documents, and emails. There is never any fear of losing something important ever again. I love the fact that there are no limits to how much is stored. They never remove anything so even if you accidentally delete something and don't realize it, it'll always be available in your CloudAlly account. Once you set up the account, you can rest assured the backups happen in a timely manner. You don't even have to go back into the account until you need something.
CONSThe only thing I don't like is that while it does back up your Office 365 files, your subscription does not necessarily cover Sharepoint or OneDrive files. Those are separate subscriptions that you can add to your account. It might not be clear to users at first is my only problem. Still worth purcahsing, subscription is cheap!
Vendor Response
Thank you Ms.Sulllivan for your review.
Replied December 2018
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Does a Great Job
Office 365 backup works perfect. You will not notice it is working in the background. It is easy to setup.
CONSYou might think this must be difficult to set up when you see the word Backup, but you cannot be more wrong.
Vendor Response
Thank you
Replied March 2019
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2019
Back up with Ease
This product is very easy to set up and very easy to use. They offer a 15 day trial period and its affordable after that! We use it to back up our emails mostly but you can back up contacts and documents as well. Deos exactly what it is suppose to do.
CONSThere isn't anything at this time that I have not liked about this product. We have only used it for the last 6 months so will review again after longer usage.
Vendor Response
Thank you for submitting your review of our Office 365 solution.
Replied August 2019
Murad
Verified reviewer
Medical Devices, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Backup
I'm very satisfied with the tool.
PROSI do yearly a backups for my emails so everything will be safe and can be retrieved easily.
CONSThis option mostly not appear as part of the main GUI, sometimes I cannot find it and I need to look for it.
Vendor Response
Thank you.
Replied August 2021
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Cheap in Price but Not Quality
This has to be one of the best and easiest backup solutions available on the market. Highly recommend.
PROSVery easy to learn, use, and seemed very reliable. The data is supposedly secure through encryption (although I don't know enough about cyber security to confirm how secure). The price is also very affordable.
CONSNo real cons to this software as it does exactly what it says it will.
Vendor Response
Thank you for your review of CloudAlly backup solution.
Replied August 2019
Kevinson
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Easy, Excellent and Cost-Effective Backup Solution
I had used other backup solutions but wanted something more secure and reliable. After doing some research online, I stumbled on CloudAlly and I almost dismissed it until I saw the 15 day free trial. So I knew I had nothing to lose, and if anything, 15 days is long enough to know whether this is a great backup app or another joke. So, I proceeded to sign up, and it was so easy because unlike many platforms that ask for an email, username, password, company name and God knows what else (all these details can be off-putting to new users, and there's absolutely no reason to ask too much from an entirely new user), CloudAlly allows sign up using your Google or Facebook account. My Gmail is always open on my computer so, this was a breeze. After signing up, I was logged in immediately and what amazed me was the simplest interface I have ever seen on a cloud backup platform. No clutter, annoying ads, pop ups and anything else that would make you locate the exit button. And with their simple interface comes easily accessible buttons directing you where to click in order to back up, and where to click when storing your data. One exceptional feature of this app is that unlike other apps like Google apps, Salesforce and Office 365, which rely on the trash folder for data recovery (data can be lost upon purging the trash folder), CloudAlly backs up everything to the cloud, making recovery super easy. It's one of the safest apps available since it's ISO 27001 certified and HIPAA compliant. It's very secure because it has Amazon S3 secure storage and it's encrypted as well. What's more, it starts from as low as $2 per month per user for 5GB data to $3 per month per user for anything more than 5GB. And annual subscriptions seem more affordable for companies because CloudAlly offers 2 months free subscription on annual plans. Highly recommended!
PROS1. Easy to use - Easy to sign up, simple interface and clickable buttons 2. Affordable for companies especially for annual subscriptions 3. Data is safe, secure and encrypted
Eric
Food Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
CloudAlly backs up our entire cloud infrastructure with no headaches
Daily backups of all cloud services.
PROSIt's very easy to add cloud services and schedule a backup as well as retention times. Daily status emails indicate success or failure of the backups. Failure messages include steps to resolve the issue. We have successfully restored data on a few occasions. Overall CloudAlly is easy to setup and use. The price is in line with expectations.
CONSThe status messages can be confusing in some cases, with one email indicating you need to resolve an account problem with one of your cloud services, and the next indicating you need to contact technical support to assist with the problem. The billing addresses have changed twice since we started using the software, and we pay a foreign currency fee for payment to a non-US company. It appears to be an Israeli held company at the moment.
Vendor Response
Thank you
Replied March 2019
Shawn
Public Policy, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Been using CloudAlly for 18 months, works exactly as advertised
Having migrated to Office 365 last year, we needed an easy to implement a backup solution for our Office 365/Exchange email for our 45 person charity. CloudAlly just works... It takes less than an hour from purchase to completion to configure everything, which is exactly the kind of solution I was looking for. They have been constantly upgrading their software and making improvements, and they have really worked with us pricing wise being a small charity. When you need to restore a mailbox or a folder or download a PST archive, it literally takes 5-10 clicks from login to done. Easy is good.
PROSDiscount pricing, easy to setup and use, menus are straightforward and not confusing.
CONSHard to say. It does what it is supposed to do and does it well.
Vendor Response
Thank you
Replied March 2019
David
Construction, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
If you need backup for Office 365 mailboxes look no further
We use CloudAlly to backup executive mailboxes. It's VERY easy to setup and use. We've done folder and item level restores just to test and they work fine.
PROSIncredibly easy to use, once you enter your tenant credentials, you just select which mailboxes to backup. They take care of the backend storage. And the price is great.
CONSMy only tiny complaint is I wish it would only email you when the backup failed. But the email shows mailboxes failed in red text so it's easy to just glance at it and delete. It has never once failed to backup.
Reason for choosing Microsoft 365 Backup
CloudAlly includes the storage needed for the backups. You can do everything from the web portal.
Vendor Response
Thank you for submitting your review.
Replied August 2019
Dan
Leisure, Travel & Tourism, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Fantastic cloud backup for individual or groups of Google accounts
Ensures your cloud based data (Google account) is backed up and safe
PROSVery easy to use and manage. Works with regular non-enterprise Google accounts which makes it ideal for individual users.
CONSThe developer is not currently verified by Google which leads to an account security warning
Vendor Response
Great!
Replied October 2021
Joseph
Commercial Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
BLT review of CloudAlly
I find the product easy to use and the support I have received has been outstanding. When ever I am having an issue or cannot find something, support is quickly there to resolve or assist me. Searching on OneDrive/SharePoint is difficult still at this time but plans to resolve this is underway. I would definitely suggest CloudAlly to other customers.
PROSQuick and easy. Restores are very quick. Drill down to just a file (or search) has greatly improved since I first starting using CloudAlly. Support is outstanding.
CONSsharepoint/onedrive are all listed and just searching for a particular user is not available at this time. I have to scroll through all the backups to find a user I am looking for
Vendor Response
Thanks.
Replied November 2016
Paul
Information Technology and Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
Easy backup, done in a few minutes, for all admins that want a quick backup email backup solution
Really easy, recommendable for admins that want a quick, solid solution for its users.
PROSThe ease to set it up, indeed as what they were showing in the instruction video, its done in minutes. But In my opinion, you have archiving options in Office 365, also a good way of archiving and cheaper. If you accidently remove an email and your deleted items is trashed, you can have another 14 days of recovery, depending on the site settings in Office 365. I love to see people using backup software but to go back one year because of an employee needed one email, but with good management, archiving options available the need should be less and less.
CONSThe price per user, it looks not expensive, but add it on, 50 users times 30 dollar per year. You are never without Backups entirely if you are relying on Microsoft services. SharePoint sites are backed up every 12 hours and data kept for 14 days. You can not recover one email or file, but its recoverable by requesting a site collection to be restored. For Exchange services, Microsoft does keep copies, so in case something happens, they can fix this for you. You can not request this directly, but it's there.
Vendor Response
Thank You.
Replied February 2020
Matt
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2019
Great service for backup
We use it daily and it works great. We have had no issues so far.
CONSWill highly depend on the speed of your internet.
Vendor Response
Thank you
Replied March 2019
David
Music, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
Office 365 Review
Being an Office 365 school, having any documents sent by this automatically stored in an easily accessible area has been a life saver.
CONSThis does not seem to work one hundred percent of the time so you should not rely on it to work.
Vendor Response
Thank you for your review.
Replied July 2019
Jason
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Easy Back Up
Luckily I have not needed to use the backups, but it seems to be doing the job.
PROSEasy to implement and use. Set it and forget it.
CONSWould like a way to back up or download to an external drive or other cloud drives.
Natalya
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great product
I like that it does the backups on its own daily.
CONSI think it would be nice to have clear instructions on how to retrieve the backup if necessary.
Vendor Response
Hello Natalya Thank you for submitting your review of our Office 365 solution.
Replied August 2019
Hillary
Telecommunications, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Office 365 back up
Good soft ware for storing company information
PROSEasy to use, value for money and cost effective
CONSCannot be used while offline, requires a lot of data.
Vendor Response
Hello Hillary Thank you for submitting your review of our Office 365 solution.
Replied August 2019
Lucy
Writing and Editing, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Backing Up with CloudAlly
I was hesitant at first, didn't want to risk losing my data where I might not be able to retrieve it ever again! But, I was pleasantly surprised, one, because it was so simple to do the back up. Once I got my feet wet by backing up my gmail files, (it took a minute!) I checked to see that all was ok and let it rest for 24 hours. Later, I found just as I had set the schedule, my activities of the next day had been backed up too and this was great. Nothing to think about, takes a huge load off my shoulders, and the added bonus of knowing my stuff is safe and I need to go lugging an external hard disk along is so refreshing. I am sold, all that can be backed up will be backed up on CloudAlly and hopefully, it will help me get one more step closer to being organized. Thank you CloudAlly Team.
PROSI loved the ease of use.
CONSOh, how I wish I could just back up the whole hard drive at once!
Vendor Response
Thanks
Replied November 2016
Grace
Financial Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Backups done as I want them - fantastic customer support
Easy to use, does what it says. The customer support has been exceptional - staff respond quickly and have answered my questions and walked me through the set up hitch I had. Every contact has been fast and positive. Having such great support makes a big difference to me - I'm a business owner that has to do everything. This is one piece of software that's just easy.
CONSI would like to be able to back up Google Keep.
Reason for choosing Microsoft 365 Backup
I picked it because it's inexpensive - I'll stay because it works and because of their excellent support.
Vendor Response
Thanks.
Replied March 2022
Andrew
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Wonderful product - keeping building the API links
All round good service and team - provides great peace of mind. It would be wonderful if CloudAlly also provided backup for Xero (small business finance product) and Wordpress websites as I have to put other back-up solutions in place for these products. Andrew
CONSNeeds links to Xero and Wordpress websites to provide me with the comprehensive cloud back-up solution I would like.