HYCU Protégé Data Protection as a Service vs Carbonite

RATING:

4.9

(28)

HYCU Protégé Data Protection as a Service has 28 reviews and a rating of 4.86 / 5 stars vs Carbonite which has 168 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (28)
4.3 (168)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 5, 2023
May 6, 2024
Pros/Cons
  • Pros

  • It is super easy to implement and use. Has all the features required to protect your data.
  • The most important aspect of this software is its simplicity, and ease of use.
  • Cons

  • For our use case, there wasn't much to dislike. It ticked all the boxes for our purpose.
  • Upgrades can lag behind Nutanix so that I have to wait for HYCU to sign off before I can upgrade Nutanix Files for example. Not a showstopper, just a minor annoyance at times.
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  • Pros

  • The price and ease of use is fantastic and intuitive.
  • Carbonite provided outstanding customer service when we needed to transfer files to a new computer. They walked us through the entire process and saved us hours of heartache.
  • Cons

  • Well, new agents come out often enough that it can be difficult for our small IT team to keep up, but it's a necessary evil.
  • It sometimes is difficult to navigate throughout the site, it may be that I am newer to the product.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos