All SimpleBackups Reviews

1-20 of 20 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Mikko

Verified reviewer

Internet, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Easy to create backup jobs - easy to restore from backups.

PROS

It's a reliable service and relatively easy to use. It works well with UpCloud.

CONS

If there's something to be mentioned, it would be that the number of backup jobs could be a bit larger by default. However, that is not a dealbreaker for using this service.

Kyle

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent set-it-and-forget-it backup service

I'm using it to take nightly snapshots of my data-intensive hobby project to make updating my local environment with production data as quick and easy as possible. Doing all this stuff manually isn't difficult, but it is tedious and time-consuming so I greatly appreciate how streamlined and simple SimpleBackups have made this process.

PROS

It was super easy to implement on my Rails + React site

CONS

It's expensive, especially for my needs. I'm grandfathered into the free tier and am very appreciative of that but for my hobby site needs, the paid plans are just too much. I'd be happy to pay $10-15/mo for the service for this lower tier if it became required but $30+ is too much.

Reason for choosing SimpleBackups

I came across it years ago and it had a free tier which many/most others did not. Since my project is just a hobby that costs me money already, having a simple, free solution to handle nightly backups was critical.

Vendor Response

Thanks a lot for your review Kyle! If we happen to release a lower-tier plan, I'll make sure to let you know. Until then, make sure to reach out if you need anything.

Replied July 2022

Joe

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

SimpleBackups is an easy to use product that offers point to point backups

PROS

It offers exactly what we needed. We need to be able to backup between different cloud storage points and it works perfectly for that. The interface offers just the right level of customization.

CONS

I ran into one bug with it. However, when contacting their support, they fixed this within 24 hours.

Greg

Capital Markets, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Good value for money

Scheduled backups is the most important things for us and this is well provided in simpleBackups.

PROS

Simplicity in use and in presentation.Gui shows the neccessarry things. Backup database in scheduled way

CONS

As things were programmed to API of online provider youre not total free to cusomize the backups the way you want

Vendor Response

Thanks for your review Greg!

Replied July 2022

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Easy to setup and scale backups for your SaaS platform

Overall very pleased. We run a multitenant payments platform, and database backups are critical for our customers to ensure that we don't lose data. It's also important to have a working database backup solution that we don't need to configure once it's been set.

PROS

It was extremely easy to setup and get going. I was able to get offsite backups working within 20 minutes!

CONS

From a functionality perspective, it's great. I think the only improvement I can suggest is some UI enhancements, but they seem to be updating the product regularly, so I'm sure it's not far off.

Vendor Response

Hey! Thanks a lot for sharing this review! We're happy to read that you're happy with SimpleBackups. Regarding the UI enhancements you're suggesting, we fully agree, and are actually working on this! I'll keep you posted. Thanks!

Replied April 2022

Matt

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great technology but better customer service

PROS

Backing up databases AND GitHub Repos - able to get rid of separately solutions for each

CONS

Interface could be improved when setting up backup the first time.

Reasons for switching to SimpleBackups

Pricing model

Pierre Luc

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

The name says it all... simple backups !!

PROS

The product is well designed, easy to use and contains all the necessary features needed when dealing with backups. The customer support is awesome, super friendly and most of all they were really quick at answering our questions. I highly recommend SimpleBackups to anyone looking for a backup solution.

CONS

I do not have any cons to report for now, the software delivers what it promises, simple and efficient backups.

Vendor Response

Thanks for your feedback and lovely words. Happy to read about your experience with our customer service, it's one of our key focuses!

Replied July 2022

Flavio

Telecommunications, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

neWave Telecom - Overall review

PROS

For us it's very interesting to have a backup tool that can be fully operational. We don't need a lot of functions, but we need stable incremental backup and always operational, since we have clients 24/7 and we work with PBX-IP, so when something bad happens, we need to almost correct imediatly

CONS

I think the capacity of talking to support. Islam always help us when we need the most, but we missed the chat. Talking by email may be a good way to do in USA (for example), but not here in Brazil haha. Normaly we preffer WhatsApp, chat, etc.

Vendor Response

Thanks a lot for your feedback! I'll let Islam know. During office hours, you should be able to reach out to us via the chat widget we have on our app and website.

Replied July 2022

Hugo

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Super simple backups that work

PROS

Very easy and quick to set up and monitor; the solution needed to enhance digital ocean backup

CONS

Only use if on a limited scope and it works just as intended I don't need it to do anything more than that.

Vendor Response

Thanks for your feedback Hugo!

Replied April 2023

User Profile

Rasmus Steen

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Nice overview of all our backup jobs

Lots of different plug&play connectors and a great knowledgable customer service.

PROS

We can basically backup data from any cloud based service that we use and have them placed securely with storage providers of our own choise.

CONS

As a fairly new product on the market there have been some adjustments that at times have interferred with our backup-jobs. However this is expectable and their support is excellent and they quickly resolve any problem when they occur.

Reason for choosing SimpleBackups

I couldn't really find a good alternative.

Dennis

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great product, even better customer service

It's nice to know that I can trust that all of my client's websites are being backed up every day and will be easy bring back up if there's an issue. Complete peace of mind!

PROS

SimpleBackups is easy to set up and implement. After the initial configuration, which is fairly easy, each new site I set up takes about 1 minute.

CONS

There really is nothing that I dislike. Honestly, SimpleBackups has everything I have been looking for for a ling time!

Vendor Response

Hey Dennis, Thanks so much for taking the time to review SimpleBackups! It's great to read that you're getting a lot of value from the tool! As always feel free to reach out to us if you have any additional feedback to share!

Replied April 2022

Matt

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2022

Simple and reliable

PROS

The options are vast but easy to set up. The UI is easy to use. Overall it's reliable and scheduled jobs always run

CONS

Theres nothing really. I'm currently using the free their so I've got nothing to complain about. Will definitely upgrade when I need to

Reasons for switching to SimpleBackups

Reliability

Vendor Response

Thank you for your review, Matt!

Replied July 2022

Andrew

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Customer service like no other

I had an issue and customer service helped. They said they would double check on it the next day... And they actually did! Which isn't normal for customer service.

PROS

It was easy to setup and configure. I was backed up within the hour.

CONS

I wasn't able to manage plans from my Digital Ocean account like advertised. But they had a published work around that worked for me with little headache.

Vendor Response

Thanks for your review Andrew!

Replied July 2022

Julie

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great backup solution

We needed a solution to backup our fast-growing internal web applications on our S3 storage. SimpleBackups has been a great fit so far and we're really happy with their service. Onboarding was great and our backups are now fully automated.

PROS

Works great. The team is responsive and helped us get started. All our backups are now scheduled and running fine. Storage replication is a great addition to our backup strategy as well.

CONS

Their documentation could contain more guides, but I noticed they are working on it.

Vendor Response

Thanks for your feedback, Julie! Know that we're actively working on writing more guides. We've actually released a bunch of new articles covering the most common setups last week and will make sure to continue in this direction.

Replied June 2022

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Must have backup solution

PROS

The various features and the support. They’re super fast and the documentation is super clear

CONS

Haven’t noticed any cons so far. So hopefully it stays this way

Vendor Response

Thanks for your feedback! We pay a lot of attention to bringing the best customer support experience possible, so your comment means a lot! I'll let the team know.

Replied July 2022

Jasmin

Entertainment, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

It just works! Setup once and forget!

Great products, really appreciate the free trial, very useful.

PROS

One time configuration, never have to worry about it again.

CONS

Not very straight-forward to understand when setting up how to use.

Reason for choosing SimpleBackups

ready to use

Vendor Response

Thanks for your feedback Jasmin! I'll reach out to you to better understand how we could make things more straightforward for you.

Replied July 2022

Frederic

Photography, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Happy user

PROS

It is super easy to use, and it saves me a lot of valuable time...

CONS

so far i like it all, but still need to discover more.

Vendor Response

Thanks Frederic!

Replied June 2022

Anonymous

11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Great product

Incredible experencie.

PROS

SimpleBackups is easy to use and configure.

CONS

There is no feature missing in simplebackups.

Vendor Response

Thanks for your feedback, it means a lot!

Replied May 2022

David

Information Technology and Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great value!

PROS

backups are now simple, and one-click away from the automation

CONS

functionalities are ok, but some design could improved

Vendor Response

Thank you for your feedback, David! Glad to read that your backups are now automated! We're working on improving our UI at the moment. Some great updates, that I'm sure you'll love, are on their way ;-)

Replied June 2022

Arnaud

Philanthropy, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

My simple review

PROS

Ease of use / customer service and adaptability of the solution

CONS

I would love the platform to have accessibility option

Vendor Response

Thanks for your feedback Arnaud! Accessibility is something we haven't paid enough attention to but we're now working on it. So expect future releases to get better on this level.

Replied July 2022

Showing 1 - 20 of 20 Reviews