The only con is that some Spanish speaking officers complain about the language on their device.

Panic button being set off accidently at all hours. Complaint from users is the panic button is to big.

They charge you a three month fee to cancel. They have a minimum number of devices (5) so even if you only use one you have to pay for all five.

The Customer Service team at TrackTik is amazing as well. They are very responsive and when you do have an issue, it is resolved quickly.

No automatic reminders to staff when their skill is about to expire. No dashboard telling administrators how many staff are compliant.

The software after several became increasingly more buggy and worked on fewer and fewer devices making it extremely difficult to control costs.

I like the ability to have the software customized to fit our needs. I like the ability to have scheduling, payroll, billing and guard tour software all on one platform.

We love to know where our staff is and if they are doing what they are supposed to be doing. And staff loves the aspect of eliminating paper reporting.

Jeremy Greene's customer service has been fantastic. Anytime I have questions or need help, he responds quickly and always helpful.

The most positive feature for us is the total customizing ability to label tags and build tours that conform exactly to our needs. This produces data to show what is not getting done.

At my job location, all team members use this daily, we login at the beginning of shift, and out at the end. I find it easy to navigate and use the applications within the software.

Even sometimes slowdown exist, but this software is still meet user’s needs. I would recommend this software to my friend and colleague.

Very effective software when trying to report and log activities and reports, as well as time stamps.

TrackTik is a full-service, end-to-end, integrated, multi-platform, security operations management suite.

The design, easy of use and overall integration (schedule, reports, payroll, client portal etc.) Notifications and alerts are a fantastic features.

The user interface is very attractive and the Dashboard provides an excellent snapshot of what is going on. Excellent mobile dispatching engine.

The best thing about this software is that it is mostly set it and forget it. Fill out client information, along with emails and time to send reports and all property reports get sent out reliably.

The scheduling part was easy to use. The rest of the product needs lots of work.

The software can easily be downloaded and compatible with any type and model of phones. Its very easy to use and aides both the dispatchers and the receivers and monitor personnel dispatch status.

I have had glitches that have not been solved, and I have had some irritated employee's because of it.

Track-tik is definitely a user friendly program I thoroughly enjoy it an highly recommend it.

Sometimes the navigation of the website can be hard. There is a lot of information that can be accessed on thewebsite.

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Absolutely love having jobber to run our company. Being able to integrate with square and quickbooks allows us to be efficient, effective and on the path to a successful future.

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.

I really don't have any major negative complaints on this program, once I learned the set up and got used to it.

I had to set up an account, reset the password, press cancel and THEN they cancelled it and even though I did not use a single day on the app refused to refund over $1000 in charges.

Overall great software, great team of customer support...very quick to respond. Very great value and professional looking software for the low cost.

Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.

The customer service people were great. The scheduling and time sheet function was quite easy to manage.

And if there was you guys would fix it before I could complain. We use Jobber every single day and we would be lost with out it.

Functionality, ease of use, very short learning curb and quickly integrated with my business.

With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.

Jobber is good for someone just starting out due to it's ease of use but if you want to do any MailChimp or resending quotes you better be willing to pay a lot of money.

So far easy to use and others using it also have said the same so all good as of today. We have been a bit slow due to storms but I expect business to pick up soon.

Jobber is an excellent company, I repeat, EXCELLENT.

Good idea, great for small lawn care businesses. I will try it in the future.

They REFUSE to listen to customer complaints about HUGE FLAWS in their MATH.

So easy to use on all mobile devices and laptop. Easy to get employees up to speed.

The BEST scheduling software and CRM platform.

Another problem is that my drivers sometimes have 55 stops in a day. From their app you can’t see a map - just a list.

The mobile app is top notch. Customer service is very friendly and helpful if you have a problem.

No way to require employees to use them on the job. The leadership of this company is scared to death of competition.

US Dollar

TrackTik is a cloud-based security workforce management solution that provides users with data and monitoring tools for field operations and back office tasks. Key features include guard tour, reporting and tracking and client portal.


TrackTik’s live dashboard captures and displays operations in real time. This allows users to manage reports, view checkpoint scans and see incidents as they happen. Additionally, the dashboard provides users with information about the location of individual guards.


For managing and recording guard locations while on the job, TrackTik provides users with a guard tour system that helps in real-time monitoring of guard shifts using GPS tracking. This helps users to generate guard summary which includes information about late, complete and incomplete tour notifications. The tool is compatible with Android and iOS devices. The solution also helps in notifying clients about event status via email, SMS and browser. Support is available via phone and email.



LongDescription

Real Time Analytics

Employee Management

Messaging

Safety Incident Management

Invoice History

Status Tracking

Recurring/Subscription Billing

Real-time Scheduling

Security Management

Time Tracking

Customizable Reports

Vacation/Leave Tracking

Schedule Distribution

Alarm Management

Dispatch Management

Shift Swapping

Watch List

Real-Time Monitoring

Contract/License Management

Financial Management

Electronic Signature

Project Billing

Group Scheduling

Variable Workforce

Attendance Tracking

Timesheet Management

Customizable Invoices

Customer Database

Registration Management

Resource Management

Job Management

Pre-Registration

Labor Forecasting

Scheduling

Multi-Location

Self Service Portal

Badge Management

Hourly Billing

File Storage

Multi-Currency

Mobile Access

Online Invoicing

Skills Tracking

Compliance Management

ID Scanning

Real-Time Data

Performance Metrics

Routing

Billing Portal

Vendor Management

Training Management

Maintenance Management

Tax Calculation

Client Portal

Real-Time Notifications

Service History

Time & Attendance

Real-Time Updates

For Schools

Residential Properties

Budgeting/Forecasting

Time Off Management

Activity Dashboard

Inspection Management

Alerts/Notifications

Employee Database

Reporting & Statistics

Multi-Country

Invoice Creation

Visitor Tracking

Automated Scheduling

Event Management

Work Order Management

Visitor Management

Billing & Invoicing

Accounting Integration

Audit Management

Facility Scheduling

Reporting/Analytics

Commercial Properties

Contact Database

Payroll Reporting

Employee Scheduling

Online Time Clock

Payroll Management

Customizable Forms

Incident Management

Multi-State

Investigation Management

Location Tracking

Contingency Billing

Tax Compliance

Direct Deposit

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

TrackTik

In Person

Live Online

Webinars

Documentation

Videos

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber's scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing.


Jobber’s customer relationship management (CRM) module will track past clients' contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber's self-service client hub.

The Jobber app is available for iOS and Android devices.



Labor Rates

Purchase Order Management

Work Order Creation

Surveys & Feedback

Electronic Payments

Barcode/Ticket Scanning

Safety Management

Payment Processing

Subcontractor Management

Mobile Alerts

For Locksmiths

Email Alerts

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

Data Synchronization

SMS Messaging

Templates

Digital Signature

Job Costing

Mobile Payments

Route Optimization

Task Scheduling

Residential Inspections

Client Database

Confirmation/Reminders

Credit Card Processing

Invoice Management

Project Management

Projections

Team Calendars

Communication Management

Recurring Appointments

Commercial Inspections

Chemical Usage Tracking

Calendar Management

Geolocation

Report Summary

Customizable Fields

Assignment Management

Customer Portal

Geographic Maps

Jobber offers 4 plans with different available features and numbers of users per plan. Jobber Lite starts at $19/month. Jobber Core starts at just $69/month. Jobber Connect starts at $169/month. Jobber Grow starts at $349/month.

TrackTik vs Jobber

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