All Zyte Reviews
1-19 of 19 Reviews
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Aminah
Verified reviewer
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
When it just works
It makes me work really fast but still secure for my clients. I look really professional even though what I did was only suggesting and installing Crawlera. It's awesome!
PROSIt really saves my time as a web scraping specialists. I always need rotated proxies for my client needs. I keep creating a new project and it is a lot of hassle of I have to buy proxies, renew proxies, and create proxy rotation on my own. I am glad I don't even need to think about it. It just works!
CONSWell, it's just doesn't have enough advanced documentation on Scrapy Splash combined with Crawlera. Their development team in Github is very responsive though.
Tushar
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Best data extraction & automated proxy service
We chose Zyte after testing all leading proxy and data extraction solutions on the web. The service is extremely reliable, rapidly scalable and has the lowest latency amongst its peers. Support teams are extremely responsive even on weekends and we've never been let down.
PROS- Reliable & consistent (highest uptime) - Lowest latency - Lowest resolution errors - Excellent customer support
CONS- Pricing can be improved - IP availability in non-US locations can be improved
Reason for choosing Zyte
- Zyte's resolution rates were the highest - Latency was significantly lower than all peers - Zyte's support was excellent - High uptime and reliability convinced us that we could depend on Zyte to sign tough SLAs
Reasons for switching to Zyte
- We weren't happy with latency - Service uptime wasn't satisfactory - Resolution rates were not satisfactory
Gennaro
Verified reviewer
Research, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2021
They don't promise what they sell.
I bought a $ 349 Advanced plan to get 200 concurrent requests. In their free trial, the response times are very low - about a few seconds. After purchasing the plan instead the requests together applied a delay on purpose thus canceling the potential of concurrent requests. In fact, it's like doing about 5/6 per second. After contacting their technical support, after a week, they tell me that an upgrade is required by paying an additional cost. Obviously I requested a refund since they did not promise what was advertised and told me that it was not possible since I had used the service. Of course I had used it, otherwise how could I tell that concurrent requests weren't working properly? I absolutely do not recommend this service for making me waste about a week to find a "fake" problem they know well and for asking me for an upgrade without even offering me a courtesy refund to apologize.
PROSEase of installation and integration with API
CONSThey don't respect what they communicate in the service.
Abhinav
Broadcast Media, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Making life easier
Our team being in limited number, setting up multiple tools for data extraction was a pain. We contacted an agency which quoted us a huge bill and that's when we found the Zyte. Few days spent in dev, no pain of servers, proxy rotation or anything and we got our job done.
CONSWe're happy with the product and do not find any issues yet.
Neil Joseph
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Relatively Easy To Use
Our company, whatoplay.com, aggregates data from multiple sources around the world. Since we started using Crawlera, we haven't really encountered big issues. Our common ones in the last 6 months is just reaching our limit, so we just had to increase our plan.
PROSWe're only using Crawlera for our data scraping needs and it has worked seamlessly since we started using it in 2016. When we had to upgrade to a higher limit, the transition was fast, and no dev time was wasted updating our existing codebase.
CONSPricing can be a bit tricky especially if your need is right in between the plans.
Curtis
Verified reviewer
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Amazing product - can't get any better for speedy data mining
Overall experience with them has been stellar, I will likely be a customer for life.
PROSI like scalability. Sometimes we need to submit millions of requests immediately and with Scrapinghub we can really put the pedal to the metal. We rarely have downtime, and it's really allowed us to grow our company and thrive. Easy to integrate into scrapy and other python tools.
CONSTheir billing support can be moody, but the product is fantastic!!
Jose Iram
Verified reviewer
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
K-LIX
I have a good experience with scrappinhumb, in a matter of minutes I can develop and publish a new spider.
PROSThe software delivers the exactly promised result. It has a friendly interface and an efficient support.
CONSYou need a roadmap of new features and the pricing of third-party services.
Vendor Response
Thank you for the review. All new features will be announced in our Support Center.(https://support.scrapinghub.com/support/home) We also have an Ideas Forum (https://support.scrapinghub.com/support/discussions/forums/22000200101) where we would love your input on ideas or new features you would like to see. We appreciate all input from our Customers to continue to help us improve our products.
Replied January 2019
Mikhail
Verified reviewer
Computer Software, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2018
Why do you need that title?
I use and recommend that platform for years for my customers which need production-ready enterprise-grade data scraping systems.
PROS- Original and flexible technology - No vendor-lock - Easy to use for professionals - Pretty convenient API system for integration with third-party solutions
CONS- Not so easy to use by non-professional IT person that still wants to use data scraping - Lack of ability to create some kind of simple and clear user interface for such a persons - No simple solution for distributed/high-volume crawling - Lack of monitoring and alerting, non convenient logging system - Overpriced Crawlera
Vendor Response
Thank you for your review we appreciate all customer feedback. We do have a managed service offering for non IT professional who want access to the Data without having any scraping skills.
Replied January 2019
Carlos
Verified reviewer
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Overall 10
Started using it 2 years ago, learning curve totally rely on the framework because the cloud platform is pretty intuitive, self explanatory and easy to use. Whenever I needed support I have been response fast and with a favorable solution.
PROSA full integrated platform for a framework well done for it purpose. Easy to use, based on others frameworks structure, so if you are used to web development in python then it's a piece of cake to create spiders. The integration (scrapy + scrapinghub) its really good, from a simple deployment through a library or a docker makes it suitable for any need. Good support and constant improvement on the platform. A lot of plugins and, open to any feature needed.
CONSSo far there is nothing I dislike about it.
Mikko
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
I love Crawlera
I am very happy with Scrapinghub. Whenever I need to run a small scraper that I can't run on my laptop (since I don't leave it turned on 24/7), I just run it on Scrapy Cloud. Meanwhile, Crawlera is just the best!
PROSI have been using Scrapy and Scrapinghub's services since 2013 and I'm so far very satisfied with their services. Crawlera, their proxy service, works very well! I don't have to setup a proxy farm anymore or configure my scrapers to point to thousands of proxy services as they do all the grunt work for you (it's all automated).
CONSMinor hiccups from time to time on the dashboard. It only affects me when I want to see historical stats but this problem doesn't affect functionality.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Simple, reliable and powerful service
Never had a problem, and customer services always replied to our requests promptly, and with attention to detail.
PROSWe are very happy with Crawlera. It works like a charm with our Scrapy projects, just adding a few lines of code we completely forgot about proxies that ended up failing anyway.
CONSSome requests end up being very slow, but good news is most of them end up going through.
Kristopher
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Fantastic If You Know How To Use It
Portia aside, I highly recommend this platform. It's cheap and works really well. If you know how to use Scrapy, this is easier than launching a bunch of VMs, etc. and relatively inexpensive. I knock Portia because I wanted it to work, and it will with A LOT of patience, but, if you know your way around Python and Scrapy, this is the scraping cloud platform for you! Again, there technical support has been great for me. Most of my issues have been stupid mistakes by me, but they are happy to help in a reasonable time frame (usually under 24 hours/ under 8 hours in my experience).
PROS- Works perfectly as long as you do not need Portia - Fast - Many available features in one place - It fulfills my scraping needs well - EXCELLENT technical support
CONS- Portia (beta) is almost unusable. I got a couple very basic programs out of it before I taught myself how to use Scrapy. Still, if you are looking for a value and have time to deal with the lag/hiccups in Portia, it is by far the best value for a simple point and click scrapying platform that I found. You can make it work, you will just want to put your head through the screen before you are done...
Chris
Verified reviewer
Information Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Scrapinghub allows me to do things other proxy servers don't do.
Scrapinghub gives my business higher quality raw data so my clients get better results.
PROSThis software allows me to access 97% of the web resources I need. Other proxy servers I have used gave me 75% maximum.
CONSThat its a time based subscription. I would prefer being able to buy a certain number of requests and renew when those run out.
Vendor Response
Thanks you for your review and input on our pricing model - we appreciate all customer feedback and have fed this into our product team for review.
Replied January 2019
Jim
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Zyte is Helpful
Great company and solid people.
PROSWe love everything about Zyte. The only flaw is that the "back end" is very closed and debugging can be difficult.
CONSNot easy to "get to details". The back end of the processing is very closed.
Alfredo
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Still leading on a more competitive space
It just works, except on cloudflare protected sites, you will need to add more expensive services or tricks. Tech support is very helpful and keep improving with new services.
PROSTheir cloud proxy service, combined with scrapy is still a just-works, with ip rotation from different geolocations.
CONSTheir other offers are expensive, even with the increasing competition. It needs a lot of work for many sites using cloud flare protection.
Rami
Verified reviewer
Computer Software, 1 employee
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2024
Very useful when you want to host your scapers
Did the Job I wanted it to do for me.... Which is host and test your scraper that runs in the background. Before Zyte, I had to run the script inside my terminal and that killed my battery
CONSGetting started wasn't as smooth as I'm used to with services like Vercel. The user experience using vercel makes you feel like you are using a premium, top tier service. I didn't feel that when I used Zyte. Part of the reason is the UI, but there are a lot of other aspects like the snappiness and speed of the website. It took quite some time to test out my implementation. I would need to wait for some time for the build to complete to try running the web scraper again
Reason for choosing Zyte
It had a free plan and it works with scrapy
Aris
Verified reviewer
Consumer Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2021
Scrapinghub for Scalable Scraping
Providing data, analytics, visualizations and reports of the competitors and the local market competitors to our customers as a service thanks to Crawlera.
PROSWe use Crawlera to scrape data and provide data analytics and limited search results to some of our customers that want data from their competitors, as well as the price changes of their competitors on product price comparing platforms. Fortunately we don't have to worry about proxies because Crawler handles all that for us.
CONSThe prices are not affordable for smaller companies. For a big company that manages big data the prices are fine.
Daniel J.
Verified reviewer
Media Production, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
The proxy is smart so I don't have to be!
Crawlera makes it really easy for me to process thousands of requests without worrying about rate-limits. I love that I don't have to worry about retry policies or IP blacklisting because Crawlera takes care of that for me! Plus, by charging by requests instead of bandwidth, it's much easier for me to estimate my expenses based on my needs.
CONSI don't like that the usage numbers are delayed by so many hours. The pricing is also a little high. I wish there was some way to bring that down or get more value into the plans.
Anonymous
1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great tool
It’s an easy to use tool, and it gets the job done without much hassle.
CONSI have No dislikes about this product. It is great.