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Concept Evolution from FSI (FM Solutions) is a cloud-based facilities management solution. Core functionality includes maintenance management, asset management, space and move management, capital program management, lease administration and portfolio management. The solution is designed to cater to the needs of a single user as well as large multinational companies.
Concept Evolution's homepage view offers access to functionality, including reporting, projects and purchase orders. It also displays key performance indicators (KPIs), such as outstanding preventive maintenance tasks, number of reactive tasks, completion rates, top assets with breakdowns and more.
Users can access a live view of each facility on a map, with a live ticker showing KPIs...
4 Reviews of Concept Evolution
Overall rating
4.25 / 5 stars
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October 2015
Peter from Malthouse Theatre Melbourne
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
October 2015
Easy to use but very powerful
We have used Concept Evolution for around 4 years and find it extremely flexible.
July 2019
AYMAN M from NITI
Verified Reviewer
Company Size: 51-200 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
2.0
Functionality
4.0
July 2019
One of the top CAFM Solution
By using Concept our institute can manage maintenance activities, space and propriety management, help desk, store and material management
Pros
Full of features Expandable and customization Easy navigation and user friendly
Cons
Weak documentation and user help . Not suitable for small organization Need professional development for customization and reporting
August 2018
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
August 2018
Web based
It was good to use but slow at times
Pros
Good for helpdesk needs, easy to use, compaction the window. Mobile service good.
Cons
Slow, too Web based, opens too many windows, less characters for progress notes compared to planet FM.
December 2016
Rupert from UCL
Company Size: 501-1,000 employees
Industry: Facilities Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
4.0
Functionality
3.0
December 2016
A very robust product with a number of modules to expand the basic product
Having used the system for over 15 years, I feel that I can say that I have a knowledge of the product. The basic off the shelf product does need to be planned and have a large amount of thought into its implementation (as should all CAFM/ CMMS). For the general helpdesk users, DBA, Performance Management, Maintenance planner, etc the software can be set up or modified to suit your needs. Be warned though a number of the functions will need to be developed with Workflows or purchased as modules. But this should not take away from a very good software platform, which can be scaled to suit the needs of the organizations. The dashboarding, database design and basic functionality are one of the products highlights.
Pros
Basic Functions. The ability to control users access and the hard work the FSI consultants can provide to the customer.
Cons
Plan and plan some more, a number of clients have failed to plan their operational proccesses or design and it has been a nightmare to revise the system to meet their requirements. The system also has a requirement to be managed by a controlling team or person, as it grows, and due to the share amount of bespoke or modification that can be carried out.