All GoCodes Reviews
1-25 of 93 Reviews
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Francisco
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2018
Ease of use
I liked how easy it is to use his product, specially the scanning feature. Instead of typing your code you can easily just scan it and find it
CONSNo dislikes so far, haven’t run into any issues
Vendor Response
Hello Hernandez, thanks for reviewing GoCodes. Glad you love the ease of use!
Replied August 2018
Tom
Verified reviewer
Photography, 1 employee
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2019
Held my inventory list hostage
As a small Photographer in DC we didn't find ourselves needing to use it every day or in some cases every month. Therefore we simply wanted to use it when and as needed. Sadly the team had no interest in helping us when we needed the files. We had started to use them very early on when you could create your own asset tags - we had ordered a bunch of them and it took us a long time and we still haven't even gotten to use them all however the GoCodes teams wouldn't let us use them or even refund us just because we didn't really meet their client model.
PROSThe concept of it is great, However for us it just seemed like they didn't have services for the little guy
CONSwasn't friendly to the small business owner
Vendor Response
Hello Tom, sorry to hear that things did not go as planned. As a GoCodes customer, you can view and download your asset data at any time. We always make it available to you from your online account. If you contact us with more information we can work to resolve any issue you had with our services.
Replied January 2019
Chris
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great product
makes my job easier as such for checking out product to send out and where it is and also makes easier keep track costs and inventory
PROSi like that is easy one click and can use moblie or ipad
CONSnothing at all have no issues works great
Vendor Response
Thanks Chris, appreciate the 5 star review!
Replied April 2024
John
Biotechnology, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed November 2019
Lacks necessary functionality and requires technological improvements
The bar code scanning feature and mobile app.
CONS1. Can't attach documents (the alternative suggestion of using links is not a valid solution and puts the work back on the End User). 2. Camera function needs serious improvement (pics are highly pixelated and the auto crop function does not work well requiring several pictures to be taken to get it right.
Reason for choosing GoCodes
Wasn't here when that decision was made. Now in my power to change that.
Reasons for switching to GoCodes
Was not my choice and now that you have raised rates we are considering dropping GoCodes and just catching up the Excel sheet, which can do all functions that GoCodes can.
Vendor Response
Hello John, sorry to hear that GoCodes is not meeting your expectations, specifically for being able to attach documents to assets, picture resolution and editing. I will pass this great feedback to our product development team so we can assess what improvements can be made.
Replied November 2019
Mina
Architecture & Planning, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2024
Easily accessible way to store information
What I like the most is that all the information is gathered in one place, which is convenient. Additionally, it's great that all the information becomes accessible by scanning the QR code. For us, this is fantastic because we often need the information when we don't have access to a PC.
CONSI wish the assets could have different colors on the map to distinguish between the various types. It would make it more organized. I also find it unfortunate that the text fields (free text under custom fields) don't allow much text.
Vendor Response
Hello Mina, Thank for providing your review of GoCodes. I will share your suggestion of providing colored map pins to the development team, it seems like a great idea!
Replied April 2024
Lacey
Higher Education, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Ease of adding inventory
It is very ease to add each inventory item, and to keep up with the status and info of each one.
CONSI don't really have a comment for this one.
Vendor Response
Thanks for the 10/10 rating!!
Replied April 2024
Robert
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed April 2024
Gocodes Honest Review
it is worth the money that the company paid for
PROSEase of Inventory and asset management.
CONSAs far as I know, we have not found any cons on Gocodes
Vendor Response
Hello Robert, Thank you for sharing your honest review!
Replied April 2024
Ryan
Construction, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
GoCodes to the Rescue
Overall GoCodes is a solid solution to our needs.
PROSGoCodes has allowed us to capture more data about our inventory than what was previously being used.
CONSThe reporting feature is very advanced. As a "smaller" business looking for critical information developing our own custom reports requires a learning curve in order to be set up successfully.
Vendor Response
Hello Ryan, Thank you for taking the time to review GoCodes.
Replied April 2024
Latundria
Accounting, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
GoCodes Review
The mobility, easy access online, onscreen detail capability.
CONSWhat I like the least about GoCodes is not have knowledge of GoCodes sooner.
Vendor Response
Wow, thanks for the great review!
Replied April 2024
Habibullah
Verified reviewer
Information Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2018
Pretty good for Asset Management
Pretty good for Asset Management Like the phone functionality
CONSThe GPS System does not work at all. it is pretty hard to track in that case.
Vendor Response
Hello Anwar thanks for reviewing GoCodes. Sorry to hear that the GPS tracking is not working for you. There are some phone settings which sometimes need to be adjusted for it to work. We have an article on that in our knowledge base. Please check our knowledge base for more information or contact support@gocodes.com
Replied August 2018
Jay
Utilities, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
GoCodes review 2024
Ease of use. The app has really made things simple for managing inventory.
CONSNothing negative I can think of. The simplicity of it makes things easy.
Vendor Response
Thanks for the great review. We strive to make asset tracking easy and hit the target for you!
Replied April 2024
Anatoly
Furniture, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed May 2021
Gocodes Review
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
PROSWhat I like most is that it provides a fast and easy solution to keeping track of the furniture we have loaned-out.
CONSThis software has potential to be very good, but it lacks some features. 1. Images in Asset List view: Could be improved by thumbnail images for all assets. Currently, the user needs to hover over one by one in order to see a the asset image, or change views entirely. 2. If I check-in an asset manually, it still shows the previous scanned location on the map. A work around is to always scan assets when we check them in, but do not always have time for that. We can manually change the location, but it is also time consuming. If we check in at our location, it is obvious that the asset has moved. IT would be nice if this could be automated better. 3. Ability to do basic editing of asset images. Simple Rotate, Crop, Mirror, Would make it much faster and easier. Currrently we need to edit each image before uploading, and if we want to make a change, like show the asset in a mirrored position or increase the images brighness, we need to upload a new image entirely.
Vendor Response
Hello Anatoly, thanks for sharing your feedback and suggestions. I will share you feedback with the development team.
Replied May 2021
Melissa
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great Program for Organizing Inventory
We are greatly satisfied with using GoCodes at the ALS Association St. Louis Regional Chapter. While it is time consuming to scan and enter everything on the front end, it makes it so easy to keep track of who has what piece of equipment and what is available to our patients. The app is user friendly and makes the process of checking in/out so easy while on the road.
PROSThis is an easy to use program that allows me to inventory all of our assistive technology and durable medical equipment that we loan out to patients. The app allows us to check in/out on the go and with ease. I can easily run a search to see how many of each type of device we have and what is available to loan out.
CONSI wish there were more features in the reports that can be ran (ie how long a piece of equipment has been out).
Vendor Response
Hello Melissa, thank you for taking the time to share your positive review of GoCodes. I'm pleased to hear that we're helping you track and manage your loaned DME equipment. You mention wanting a report that shows how long a piece of equipment has been checked out. Did you know you can get that information from the Asset Assignment report or via the Enterprise Reporting feature were we can show how long each item has been checked out, measure utilization and more.
Replied July 2022
Christi
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2021
GoCodes for construction asset management
It's difficult for me to get my field workers on board if they don't understand how to use it, but because Go Codes doesn't provide training materials, I have had to create my own. My rep makes me feel stupid every time I call to ask for help.
PROSExpensive tools and equipment get moved around on a daily basis here. Having a tracking system is helping to make that process less chaotic.
CONSThe process of setting up and rolling out this program has been very time consuming. We have had to label every single piece of equipment and tools and now I'm tasked with training the field staff on how to use the app. I asked my rep if there were any already existing training tools (power point presentations, manuals), but they just directed me to the youtube videos that are really only for admin use, not field use. Also, it would be great to have some resources in Spanish since the construction industry has a high volume of Spanish speaking workers.
Reason for choosing GoCodes
After extensive research, we thought gocodes was the right direction for us.
Reasons for switching to GoCodes
Access had no tracking feature and was not user friendly at all.
Vendor Response
Hello Christi, thanks for taking the time to review GoCodes. I will take your suggestion about wanted training materials for your team and see what we have available.
Replied May 2021
simon
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2016
Review from Norway
GoCodes is a great management system and very easy to use. I would how ever pay more for a better product. There are a few things that don't work as one would wish. for example different time zones don't work. export to excel does not work. There are a few more features that would make it better and i would pay more for.
PROSi can see were may assets are on a map. and see all assets info on my mobile or pc.
CONSI would like to be able to personalize my account more to our market, I would like to be able to print off of see my assets in Excel, and also with my own Custom Fields, (not possible for me although they say it is) . The date and time zone is a bit problem for us to know when the asset whats installed or purchased 02/04/16 means the 02 of april for us in norway but for gocodes it means 04 of febuary. so this is a feature we cannot use correctly
Vendor Response
Thanks for the review. It's possible to export to Excel, there are sometimes some Excel settings which need to be updated for use outside USA/UK. Contact us directly and we can help with this. We are working on adding the local time zone feature.
Replied November 2016
Elizabeth
Facilities Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
Functionality of the Service
The issues has be partially solved
PROSIt does not take too much time to scan items.
CONSinaccuracy in our historical of inventory.
Reason for choosing GoCodes
Because of a recommendation from a colleague.
Vendor Response
Hello Elizabeth, thank you for taking the time to review GoCodes. Sounds like you experienced an issue but that it's not completely resolved. I know that can be very frustrating and we want to help. Can you please contact a member of our support team via email, phone or chat and we would be delighted to help you.
Replied August 2022
Edwin
Textiles, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
GoCodes The Best in Inventory
It is easy to use, it has tools implemented that help make it easier to search for the inventory physically, you have the information of your digital inventory and without problems, you can download your data from your own GoCodes account and thus work your way too.
CONSJust the part of being able to link the GoCodes database with the Power Bi software.
Vendor Response
Thanks Edwin for the great review. Delighted to hear you think GoCodes is 'The Best in Inventory'.
Replied May 2021
Christopher
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Great problem wish it had a few more features for actually filtering through equipment and such
Equipment accountability is very important for what we do. I have found that we can use it for anything within our warehouse to keep track and make people accountable. Very happy with this.
PROSGreat GPS tracking and map locator App is great and easy to use Easy to train people to use the program. I have this to be nice. Effective for its use.
CONSThe reports that are produced seem to be a little outdated. A better version of the report or a better template would make it much easier to read. Filtering through equipment is not the best and needs some sort of update
Vendor Response
Hi Christopher, thanks for sharing your feedback on GoCodes. You mentioned the filtering and we can help. There are comprehensive features for filtering and grouping asset data using the grid sub-menu. We would be pleased to demonstrate this to you if that would help.
Replied October 2017
Robby
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Go Code Review
We have had a great experience with Go Codes and highly recommend it.
PROSThe product has been a real time saver for us. It makes it so easy to check out equipment for a event and track who is responsible for it. Being a non-profit we get audited every year. The ability to have an update inventory/asset report to turn over has saved us hours of work of tracking down equipment info.
CONSThe only we wished it did was have an automatic GPS tracking system. That way if equipment is left behind we could track it down. Our staff struggles with scanning it in at every location they attend.
Vendor Response
Hello Robby, what a pleasure to read your positive review. We strive hard to make GoCodes the leader in ease of use and effectiveness for tracking your assets. We are working on a feature to include real-time GPS tracking using Bluetooth beacons and should have more to announce later this year.
Replied July 2022
Brandon
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Invincible stickers!
It has allowed me to take my inventory lists from piles of papers and data entry to one quick scan and entry. It saves of hours of labor and I don’t have to worry about keeping track of my inventory log papers anymore.
PROSThe software is great it provides many ways to categorize or classify your assets. The stickers are metal and practically impossible to scratch off the QR code. The software also provides means of recovering lost assets through contact info and rewards.
CONSSometimes the app freezes during entering the information for the assets and you have to start over on that asset.
Vendor Response
Wow, thanks for the great review! We are concerned though that our mobile app is freezing for you and are working on a new release now which should address the issue. If it re occurs, please call our support team directly and we will assist you as an urgent priority. App stability is very important to us for all our customers.
Replied August 2018
Tom
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
A lot to offer
We have been using GoCodes for almost a year and we have had nothing but a positive experience. The bar codes work Everytime and help us track equipment coming and going. I can also communicated with supervisors through the scan of each code.
PROSGPS location, equipment tracking, apps for Android and iPhone.
CONSAtvthe mercy of the scan, no scan, no trackability
Vendor Response
Thanks for the review. Affordable real-time tracking is the holy grail for many customers. Were working on it. Unfortunately the only solutions available today cost significantly more and have additional limitations.
Replied November 2016
Paul
Civil Engineering, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed July 2019
Great Product, could use a few tweaks to get it perfect
This software absolutely changed the way we track our assets. There is a learning curve so at first I wasn't sure about it but now it is really great.
PROSEase of sorting, grouping and accountability. History logs are great and easy conversion to Excel is very convenient. Revolutionized the way we track our equipment. Before we were tracking 300+ with an Excel speadsheet.
CONSYou cannot lock certain fields for other types of users, so its either everyone has access to all fields or no access to the fields at all. This becomes a problem when some fields need to stay permanent and others need to change on a recurring basis. This also makes it more difficult to train people to use the App as they are unsure about which fields to change since all fields are available. Also, picture resolution could be a lot better.
Reasons for switching to GoCodes
Not scalable in any conventional sense.
Vendor Response
Hello Paul, we're pleased to hear you think GoCodes is a great product! We will add field level access control to our enhancement log.
Replied July 2019
Jen
Banking, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2016
Great for track of peripherals
We were looking for an easy way to keep track of hundreds of printers, scanners, monitors, and other equipment that isn't connected using the network. Go Codes stood out to us as offering great pricing, an easy to use interface, and flexibility in designing our ID tags. We looked at other companies offering similar solutions, but it was the simple deployment that sold me and my team on Go Codes. Our sales representative was easy to get a hold of and quick to respond with any pre-sales questions or concerns. Post deployment support is reliable and also fast to reply with any questions on of the staff may have. I would recommend Go Codes for any company looking for an easy to use asset tag and inventory tracking solution.
PROSEasy to get started tagging and tracking. Branding and customizing of asset tags.
CONSCertain fields within the item description are vague, and it would be nice to have more control over customizing our fields.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2018
GoCodes is highly functional but it could improve in a lot of ways
I like GoCodes but i think it can be improved it many ways
PROSI haven't had any functionality issues with it yet which means it very reliable.
CONSThe user interface could be better IT doesnt have an audit trail feature
Vendor Response
Thanks for taking the time to review GoCodes and appreciate the reliability of our total solution. You mentioned the Audit Trial feature as missing which is incorrect. All transactions in GoCodes are logged in detail and cane be used in reporting. The History log for each asset can be viewed in the Asset Detail menu or in the Reports Menu area. Please check our knowledge base for more information or contact support@gocodes.com
Replied August 2018
Brenda
Construction, 11-50 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2019
NOT REALLY REAL TIME GPS TRACKING
They kindly refunded my membership, and were easy to work with. I have high hopes that they will develop a real live time GPS tracking system like this, it would be changing the construction world as we know it.
PROSLike the concept of the easy to use phone app tracking system.
CONSThe quality of stickers was not good, and I ordered the highest rated. I asked several times if the GPS tracking could be used on tracking tools for a construction company, and was mislead to believe real time tracking was possible. After purchasing, implementing it on multiple tools and data entered in tracking system, learned it does not work unless you literally check each tool in on every job site, every move. Since we operate out of a shop and tools go to several job sites, this would never work.
Vendor Response
Hello Brenda, your review is not fair or representative of our service. It's incorrect to state that you were told our solution provided real-time GPS tracking and that's something we never tell customers. In addition, you were provided a free 30 trial and support through your evaluation and while you tried our service out you failed fully test or understand this feature which was critical to your purchase decision. On the topic of the labels, we explained that there was an option to upgrade to a tougher material but you choose the poly labels which are not as tough. While our policy is not to provide refunds, we provided a full refund of your purchase.
Replied January 2019