Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business.

Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs.

Timesheet functionality is an area for increase opportunity to develop.

AroFlo is helping us to get real time control of our stock. It gives up to date information to our techs when they are on site. It has great tools for tracking our current quotes and jobs and for seeing what we need to attend to. The fact it is continuing to be developed and our ability to request specific changes give us confidence that it will grow with our business. We are still finding more untapped potential we can leverage all the time.

Moving to AroFlo has transformed our business and positioned us for growth. The ability to create quotes drawing real time cost information from the inventory and then using that information through the ordering process and on into recording materials used is brilliant. Being able to record all communication with our client about particular jobs against those jobs is also great. Nearly three years in, we are still finding new ways to leverage AroFlo's features to propel our business forward/

Like any platform, there is still lots of room for growth. Configuring reports to get all the information needed can be challenging but it is always easy to get assistance from the AroFlo team. Having said that, there is still significant investment going into AroFlo and constant improvement being made to the platform.

The concept is good, it would be great if Aroflo could smoothly achieve all the functions offered and the software wasn't so problematic and onerous to use.

Everything about the delivery Sales and support teams claims about Aroflos capabilities are questionable and less than forthright High implementation costs and resource requirements for set up Doesn't fully integrate with Xero, Aroflo are aware of this however still haven't highlighted this on their website No refunds if Aroflo doesn't meet your requirements, Aroflo will say this is due to high training costs No option to trial Aroflo, in hindsight this should ring alarm bells

Excellent, I would not do without it

Importing invoices, email and work order are such a time saver, its so easy to have all the information in one place.

There have been a lot of changes implemented over the years and I don't feel that I have been able to implement all of them, advanced training would be great.

Overall, great help for the business and features are working effectively with all our needs.

We had been using Aroflo for 3 years now and had been helpful in everything, it's easy and user friendly, really keeps us in track with all the jobs, scheduling, invoicing etc.

So far, everything's good. Customer support as well has always been quick to help which is great!

Taking us a bit to get use to it as it’s a different work flow from the previous system.The schedule and the ability to status jobs to suit our business is one of the best features and we can store video of works.

The ability to status jobs and the scheduling

That credit notes are not able to be imported into Aroflo for reconciliation

Before using AROFLO, we had an inventory and accounting management system that caused communication issues across departments. There were different applications and programs used by each department, which led to confusion. However, our discovery of Aroflo and subsequent transition to the new system have been transformative. We found that Aroflo was the perfect solution for our needs after researching and testing various job management systems. Although transitioning to a new system was initially daunting, the Aroflo team provided exceptional support throughout the process. Jen, our trainer and support contact, was an invaluable resource who ensured that the transition was seamless and successful. We received support from the entire Aroflo team, who were always willing to answer our questions, even if it meant repeating themselves. We adapted Aroflo to every department's workflow and processes, and the results have been outstanding. We are now experiencing greater efficiency and connectedness across the entire company. The benefits of the transition are now evident, and we are delighted with the results.

Our experience with Aroflo has been mostly positive. It was straightforward to integrate with Xero, and any minor issues we encountered were quickly resolved by their team, who were always willing to accommodate our needs. Overall, we have found Aroflo to be a reliable and user-friendly solution for our business needs.

We rate Aroflo around 70/100. Good but overcomplicated. We wish there was a way that the dashboard could be personalised to show the information we want to see.

Good for following through from quotes to tasks to invoices.

Difficult to learn and overcomplicated. There are too many fields we dont use and you cannot hide or turn them off. Each update increases how many actions are required to finish a task or invoice. Aroflo is becoming over engineered and we find it now takes longer to complete tasks than before.

Happy with the product, workers use it on mobile devices

handles build & service management in a single product

configuring job cost reports isn't simple

Great

Practical calendar and invoicing system combined.

It can be hard to get used to there is alot to it. But some things you think it would have and be easy aren't there.

This product is evolving constantly, with excellent upgrades which does not cost the consumer. Overall very happy with the product and what information can be collated.

I have been using Aroflo for over 4 years, with a great deal of success. Scheduling using periodic tasks has been a life saver. With the easy to use calendar set up - makes life easy for adding adhoc jobs. Easy to use overall, with loads of flexible for customization. Experience with all help centre staff has been very positive with there knowledge of the system easily providing the solution that you required.

Alerts - could like them to be more customizable so that this can be sent directly to the employee or to client. CRM management needs greater ability. Purchase Orders approval levels would be nice, along with bringing back the GL code under purchase orders - this would be used for accrual purposes.

Overall I am very happy with AroFlo, I am very picky about how everything is going to work which is this far working out well. However I do very much get the feeling that you only get out of AroFlo what you put in and in speaking to several people (non referral from you guys) I now know they are not seem aware they are not using the system optimally. Austlift for example we work with and spoke to, they have setup the system with only one business unit despite having outlets in most major Australian cities. The reason I know this is when we spoke to them, they complained that they couldn't tell which state the stock was in when looking in the system. Maybe calling clients once they are setup to ask them about issues would be advantageous to you guys so you can make sure there people are getting the most out of the system and therefore be happier with it.

The ability to customise the way most things operate, to adjust what AroFlo does around the business rather than the other way around. The layout is easy to understand and use. Customer support is great, being able to call and get an answer is the best feature, just getting an answer quick makes life so much easier. I also use the live chat quiet a bit for less complicated questions.

There is some areas of AroFlo that could be more automated or have the options to be. For example you already have an arrived on site checklist item most the time there should be an option for this to automatically change job status to 'in progress' as techs often seem to forget. Also the custom form being a bit smarter would be great, the ability to have the answer to questions alter the other questions asked later on or even change the default print layout. Doing something about jobs with multiple order numbers would be great, we can be doing 7 services at the moment and each have a different order number, so we have to create 7 jobs. If there was a way AroFlo could manage this situation better it would save us a lot of time. Wether there was a easy way to clone task info or have multiple orders and invoices from one task.

Easy to collaborate and upload project information to share with other staff. Easy to track who has made changes to documents/email records.

Email integration is shaky and doesn't always send/receive. Recommended/requested improvements or reported errors are not often attended to.

Has been positive for our Business by providing an all encompassing project management system covering quoting, scheduling, delivery and cost management of our projects.

One stop shop to manage the whole of a project including quoting, scheduling, job costing, asset management and scope change.

Not easy to use the first time. Not intuitive especially with the forms/risk assessment section. The RTL upload of forms only allows 5 MB which is not enough. Document management could be improved if it worked like a cloud based system where multiple users could edit/update documents automatically like Microsoft OneDrive. Xero integration not always 100% reliable.

AroFlo has helped me to keep track of my jobs, the time I have spent on them and the materials I have used. This makes invoicing in the evening much quicker and easier than my old manual method. I am much better organised now that my emails, notes and photos are saved against my jobs - where I can easily find them. Keeping track of larger projects that can span over months has become less stressful. I can quickly see what stage has already been invoiced, what is left to be invoiced and I don't forget to add any variation invoices to the project. It is handy that I can easily access my quotes and other information, while out in the field. On holidays last month I went swimming with my mobile in my pocket. It was a relief to know that I hadn't lost all of my client contact details as everything is safely stored in AroFlo. There is much less paper floating around my office since using AroFlo. I would say AroFlo is a real time saver.

Absolutely amazing.

The support staff and amazing. Most other software's I have used, its impossible to speak to someone over the phone. AroFlo you can be talking to someone in 5 minutes. AroFlo is constantly trying to enhance the software experience, adding new features and taking feedback from customers. This is hands down one of the best softwares I have ever used and can do it all.

I haven't had any major issues. If i have the team have helped me work through all of them.

The ease of import from drawing take off to Quote to Scheduling the job makes this the easiest software for all levels of users. It has made the tracking of our bookings easier and more reliable and the ability to store information in one place has completed the link in our job management.

The only item I would like to see improved is the transfer of inventory items between locations.

Best system to manage jobs from start to finish

Everything is in one system, easy to monitor jobs from start to finish

Auto save for task or quote description. coma for any Value when copy and paste so info disappears after save

Incorporating Aroflo into the business was one of the best business decisions we ever made. Productivity increased dramatically, spending leaks were captured and eliminated. All aspects of the business are able to work together cohesively and efficiently. We have been utilising Aroflo for years and every month we are still learning new parts of the system that can save the Company time and money.

Cloud based. Syncs with MYOB Encompasses most aspects of the business ie quoting, purchase orders, job management, timesheets etc Can adjust levels based on different users.

The calendar function is quite difficult to use.

Overall i would say our overall experience has been positive and it has enabled our staff to become far more efficient.

The ability to talk to a PERSON when we need help Ability for the staff in the field to access documents and jobs as required, ease of interface with Xero.

The need to go day by day when filling in public holidays or leave in a timesheet - there is no option for management to use a bulk entry

Just like to drop you a note to say the Aroflo has some raving fans here at Flow industries. We love the way Aroflo just keeps getting better. From time to time we do still look at other job management systems developments. I can confirm that over 3 years and 5558 Jobs later Aroflo is still ontop. Thanks to the team at Aroflo for taking pain out of daily operation.

The flexibility of being able to customise ourselves and the ability to be able to capture all content regarding the task and recall it from anywhere at anytime.

Good and easy for the tech's to use. Operates very reliably.

It is stable and they are not changing it for the sake of changing.

New PO billing is a waste of time for us and we should be able to opt out but it makes us go through this process that we don't need.

we are much more able to keep track of past and present tasks. with the document storage , our field users can access anything they may require for different sites, from JSA's to certification documents or even ID cards.

it keeps everything in order and at your fingertips

it can sometimes take a while to navigate to what you want.

Working alongside Aroflo to customise it for our business. The support is great! Makes scheduling and tracking of jobs easy.

We currently don't use all the features Aroflo offers.

Once you are familiar with AroFlo it gets easier.

It is web based and can be accessed from anywhere. Able to track jobs in detail and keep track of employees

Looking up certain things take a bit more time. Time sheets print format.