Keeps the insurance company happy too. The help options are very clear, although we have written several instructions that are very specific to our processes.

They have integrated Poli and strip for easy payment. Payment has to been done before membership can start.

No real cons, unfortunately with covid restrictions changing so much where I live the program was missing an option to add vaccine receipts.

They are very responsive in their development and have made changes to meet our requirements.

Both from an administrative and user perspective. Having the ability to add custom fields is great.

Very easy to use making the organisation of members and payment options for subs a breeze.

Hello is so easy to use on our smart phones which means that I am able to sort out any members requests Very quickly.

Intuitive, Modern Software with Responsive Staff.

It is great to have all our members information at hand in 1 system. We have only received positive feedback from all our members thus far.

The hardware looks great and operates really well, the installation has allowed us to promote our facilities, offering the community easy access, and working towards the growth of our sport.

My overall experience was awesome, the staff are the real reason this software was so amazing. I'd recommend this to any gym owner looking to get a system for their facility.

There were other options out there and we are glad we decided to go with Hello Club. It has made the management of our membership data base so much easier than expected.

Integrates very well with our squash club's hardware for access and lights.

It is a really well designed application and for the things you do often, like booking a court, it is perfect.

Banks are still advising their customers no to use POLi.

It is very user friendly and being web based means I can use it from my phone anywhere in the world.

Allows us to operate as a cashless organisation. Each time members play, they pay a small fee (table money).

Communication through the purchase and installation of Hello Club was great, and continued support has been really helpful.

Ease of use, practicality, simplicity as well as support availability and delivery.

AWESOME SOFTWARE EXCEPTIONAL CUSTOMER SERVICE.

The software itself does what we need it to do and we were even able to have a custom solution built to allow our existing swipe access system to be integrated into HelloClub.

They are a very proactive easy company to deal with.

Great Product just falls short on 2 important features.

The team are also fantastic and incredibly helpful.

The lack of a limited admin role - you can either see everything but edit nothing, or see and edit everything.

The support team is very prompt at replying and make sure everything has been resolved if there is any confusion which there always is when getting familiar to a new system.

It used to be a bit cumbersome to scroll through every member's names in alphabetical order when in the finance section but that problem was solved by an update very soon after I raised the issue.

Casuals also a bit unsure when they are not tech savy - maybe when they book it sends them a clearer instruction of what to do on arrival etc. Another frustration is the check-in feature.

The system means less input from other staff so less cost. It also means I have a better idea of what is happening and who is using the centre.

Lack of low-cost options to enable direct payments via the site, e.g. using poli which is essential for once off visitors to our training sessions. Lack of membership attendance tracking.

He is Ametican and uses Spike all the time. I like using it because you can chat as well as receiving emails so you can use Spike as an all in one  app which is very useful.

I really like the clear and clean interface, I love simple and non-confusing things. It has everything it takes to get into the toolbox of marketing.

The only negative at the moment is it is web based. Looking forward to having an App for my Mac in the future.

The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App.

It is quick and intuitive. I like seeing when others are responding to my messages too1.

But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert.

I love how simple yet functional it is. It's very intuitive and has a lot of powerful tools for keeping your life and projects organized.

Unify different ways of interaction for a strong telecommunication tool.

The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of.

Work email accounts with @customname.com are not free. Charged per email account.

The integration was incredible and easy. You can switch from people to more traditional view and once you have used Spike for a couple of days it truly is remarkable.

The overall experience has been great. One of the very few email clients available for mac which comes with a conversation like email thread.

Not that if one person viewed it, I'll have the impression that everyone else did which is false and feels misleading.

Set up and integration was simple - it's great to have my google calendar right there to toggle over too without opening another app on my phone.

Great service to get my private URL emails on my phone.

The layout is quite interesting and smooth like texting.

I had a few issues when I set it up, but that could have easily been operator error.

It uses chat-like interface from mobile chat apps that we grow to love so much. It minimizes the clutters that we get from normal email conversations.

New Zealand Dollar

Hello Club is a cloud-based solution for managing clubs and members, designed for Sports Clubs such as Racket Sports, Yachting, as well as NFPs like Community Trust, Hobby Groups, Chambers of Commerce, and Business Networks. 

It offers a range of powerful features, including membership renewals, event management, court bookings, online payments, facility access control, visitor log/contact tracing, and reporting.

With Hello Club, you have complete control over both your members and casual players/visitors in your admin portal. With secure online payment integration, members can easily enroll and renew their memberships online through a self-service portal. The membership renewal process is fully automated, with timely reminders for expiring subscriptions or outstanding payments. You can also collect online payments while effortlessly managing your accounts through Xero integration and weekly financial reports.

Stay connected with your members using Hello Club's built-in mailer, which seamlessly integrates with Campaign Monitor or Mailchimp.

Streamline court bookings and events with ease. Members can book courts or other areas themselves, while you have the flexibility to set booking restrictions based on peak hours, memberships, and roles. Enable booking reminders and block out areas for one-off, multi-day, or recurring events. Increase your revenue with guest ticketing and more.

For added convenience (optional), you can integrate Hello Club with facility access control systems. This allows you to monitor and control doors and court lights remotely, ensuring efficient management of your facilities.

Generate comprehensive reports on various aspects such as members, memberships, finances, court usage, and more.

Transform the way you manage your organisation today. Try Hello Club for free now.

Services are offered on a monthly or yearly subscription basis. Support is available via phone, email, and live chat.

LongDescription

Member Communities

Member Accounts

Enrollments/Onboarding

Electronic Payments

Committee Management

Payment Processing

Application Management

Real-time Scheduling

Customizable Reports

Dues Management

Access Controls/Permissions

Belt Ranking Classification

Financial Management

Group Scheduling

Online Registration

Credit Card Processing

Transaction History

Attendance Management

Attendance Tracking

Customer Database

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Member Database

Multi-Location

Student Management

Booking Management

Email Marketing

Mobile Access

Membership Renewals

Membership Management

Email Management

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Class Management

Automated Scheduling

Event Management

Visitor Management

Calendar Sync

Team Management

Billing & Invoicing

Accounting Integration

Member Types

For Martial Arts

Member Communication

Facility Scheduling

Chapter Management

Client Management

Member Portal

Member Directory

Newsletter Management

Personalization

Recurring/Subscription Billing

Subscription Management

Invoice Management

Wait List Management

Communication Management

Customer Accounts

Registration Management

Data Import/Export

Email Templates

Marketing Automation

Client Portal

Event Scheduling

Event Ticketing

Email Reminders

Segmentation

Push Notifications

Color Codes/Icons

Availability Management

Event Calendar

Customizable Branding

Third Party Integrations

Search/Filter

For Nonprofits

Entry plan: $29/month, up to 100 members
Standard plan: $59/month, up to 350 members
Premium plan: $89/month, up to 1000 members
Custom plan: starts at $179/month, unlimited members

Free trial available for all plans. Two months free if paying annually.
The above pricing is in US$ and may differ in your local currency.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Hello Club

Live Online

Webinars

Documentation

US Dollar

Spike is a modern email and messaging solution designed to help people and businesses communicate across multiple departments and locations via email, chat and notes on a unified inbox. The platform enables organizations to create, edit and share dynamic notes and receive notifications for modifications, feedback and other updates.


Spike includes task management functionality, which allows administrators to define and assign tasks and track status in real-time to ensure timely completion of projects. It offers a host of features such as message history, voice meetings, video conferencing, data encryption and more. Additionally, teams can add comments, view to-do lists, monitor updates and interact with stakeholders via a centralized inbox.


Spike supports integration with various cloud-storage applications like Dropbox, Drive, and OneDrive, enabling users to upload and share files with clients and colleagues. It is available for free and on monthly/annual subscriptions. Support is extended via email, FAQs and other online measures.



File Management

Commenting/Notes

Messaging

Softphone

Meeting Management

Mobile Alerts

Meeting Notes

Document Storage

Shared Inboxes

Activity/News Feed

Video Chat

Task Scheduling

Real Time Editing

Calendar/Reminder System

Project Management

Task Planning

Real Time Synchronization

Projections

Brainstorming

Collaboration Tools

Contact Management

Audio Calls

Notes Management

Screen Sharing

Transcripts/Chat History

Discussions/Forums

Encryption

Address Book

Real-Time Notifications

Real-Time Updates

File Sharing

Task Editing/Updating

Real-Time Chat

Chat/Messaging

Customizable Templates

Inbox Management

Multi-Language

Spam Blocker

To-Do List

Conferencing

Recurring Tasks

Contact Database

Prioritization

Video Conferencing

Drag & Drop

Tagging

Task Progress Tracking

Archiving & Retention

Canned Responses

Task Management

Live Chat

Document Management

@mentions

Spike is free for any 2 email addresses. Connect your accounts and get a unified inbox, unlimited notes and tasks, unlimited group chat, 1:1 video calls- on all devices: ios, android, mac, pc and web!

Spike Pro offers professionals and small teams up to 3 email addresses on Spike for $5 a month. Students and educators get Spike Pro for **free**!

The Spike Guarantee: sell a service, NOT your data. Spike doesn’t show ads, sell or monetize on your data in any way. 

Hello Club vs Spike

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