OnceHub vs Sunsama

RATING:

4.6

(130)

OnceHub has 130 reviews and a rating of 4.6 / 5 stars vs Sunsama which has 23 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (130)
4.7 (23)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 15, 2024
March 27, 2024
Pros/Cons
  • Pros

  • As long as you are just booking a regular appointment, and nothing goes wrong, it works great.
  • SO is great for more complex appointment scheduling needs (ex. allowing prospects to book in with a multi-person sales team and distribute calls evenly between team members).
  • Cons

  • Other aspect I don't like are. Limited access to customize styling of the calendar booking via CSS or HTML.
  • There are occasional system errors that affected operations. There's also a learning curve when setting up your account.
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  • Pros

  • The great part about this is that there are many features that allow for collaboration. Once someone is added to your team, you're able to see what they're up to for the day/week.
  • We love that you can collaborate with your team in real time and see their work flow and progress and help support them more effectively.
  • Cons

  • Right now, there isn't a native iOS or Android app. In order for mobile functionality you need to use it in-browser, which is hit or miss in terms of responsiveness.
  • I guess they're assuming that it's no longer important, but that just doesn't work for me because I'm worried I'll forget about it entirely (which has happened a few times).
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos