CDR Call Reporting for Cisco vs CASH+ Call Accounting Software
CDR Call Reporting for Cisco has 25 reviews and a rating of 5 / 5 stars vs CASH+ Call Accounting Software which has 38 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Quick, easy installation and feature-rich reporting. Department managers are thrilled to see their call volumes graphed out and to be able to tell which of their staff is pulling their own weight.
- I've been a Cisco IPT engineer for over 10 years. One would have to be kidding themselves if they thought any aspect of the Cisco IPT solution was easy to implement, engineer or troubleshoot.
Cons
- The names of some of the search features are difficult to know exactly what they will report on.
- The licensing structure makes it difficult for multi-cluster environments with endpoints moving from location to location.
Pros
- SENSITIVE CONTENT HIDDEN] always kills it for us, thanks for all the good work.
- This software is very user friendly and very flexible. There are many different reports that are available and the customer support is wonderful and very helpful.
Cons
- There is not much not to like. It does need proper set-up which can be a bit confusing for anyone that has not set up any software.
- One downfall is there is not a version engineered to work with our particular phone system, so we are missing out on some reports.
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