3CLogic
About 3CLogic
Awards and Recognition
3CLogic Pricing
Starting price:
$115.00 per year
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for 3CLogic
1 - 5 of 49 Reviews
Ken
Verified reviewer
51-200 employees
Used free trial
OVERALL RATING:
5
Reviewed March 2015
How 3CLogic + InfusionSoft helped us grow more than $700K in less than one year
As North America's largest publisher of monthly real estate magazines, we were looking for a solution to help us significantly improve the efficiency and ROI of our internal call/sales center. We chose 3CLogic as our call center solution and EASILY combined their software with InfusionSoft, our chosen CRM solution. And, the results were phenomenal. To date, operator efficiency has grown by more than 400 percent and sales in the first 8 months of usage topped $730M.
PROSEase of use; operators were literally trained and productive the first week of usage Easily integrates with other programs (i.e. InfusionSoft in our case) Allows for remote numbers (i.e. usage of a field reps cell number to set appts) Incredibly affordable EXCEPTIONAL support
CONSCurrently not brower-driven (however, I understand a mid- to late-2015 upgrade will address)
Brenda
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
the team always available when I need assistance.
I have been very impressed with the service that the team provides for Acceptance Rentals needs. They are extremely helpful and if they cannot assist they immediately escalate the issue to get the problem solved in a very timely manner. They take the extra time to help us understand the issue and assist us in learning things about the system that we are not aware of.
PROSthe team is very easy to speak with and understand my lack of knowledge. They are always willing to help and also teach me to help in the future. The ticketing system is very easy to use and is promptly responded to and updated.
CONSIt would be nice to have an extension to dial for a particular support rep rather than tying up a different rep to get the person I am needing to speak with.
Timothy
Government Administration, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2018
I am a happy user of this software for 3 years
I have been happy with this software and would recommend it to others.
PROSI most like the ability to copy projects to scale the expansion of existing customers or new customers
CONSI most dislike the inability to utilize more than one SMTP server for automated emails (based on result code/disposition), even when across projects that have nothing to do with each other.
Edrick
Human Resources, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Decent Telephony Software
3CLogic is our main way of coordinating with our candidates and new hires. There are a couple of technical issues along the way but understandable since software are not perfect. Whenever these issues arise, their customer support are very helpful and accommodating to our queries. It's features are at par with its competitors. This is a good alternative to other expensive telephony providers.
PROSGenerally, this software is easy to use and navigate. It's features are at par with it's competitors. The customer service was also very easy to work with and very responsive with our queries when we were setting up their software.
CONSThere are a couple of areas to improve on. There are still some features that needs polishing especially the audio quality, call recording and reporting/analytics. There are a couple of technical concerns which is understandable since this software is relatively young.
Martin
Telecommunications, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
3cLogic offers an awesome service
3CLogic keep up the good work!!
PROS3CLogic is amazing product not only is the product great but also the employees that everything happen. There's always someone to help with any of your question or concerns. 3CLogic is always searching for new way to improve their service and always open for suggestion.
CONSIn all honesty I do not have any cons, 3clogic has completely satisfied my company also well as myself.