About ICTBroadcast

ICTBroadcast is a cloud-based communications and telemarketing solution that caters to small businesses, entrepreneurs and service providers. The solution provides capabilities for voice, SMS, email and fax.

ITCBroadcast offers tools to help users communicate with employees and clients, manage sales processes and inform customers about organizational updates. The solution also features call center integration, an auto-dialer, campaign management and scheduling tools, answering machine detection (AMD), do not call lists and more.

ITCBroadcast also provides users with a central dashboard that helps monitor system resources, campaign statistics, system parameters and channel usage. Users can also create custom chart-based reports that help them to view a...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of ICTBroadcast

Average User Ratings

Overall

4.20 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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December 2018

dennis from Stephens Networks

Company Size: 2-10 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Quick and effective cutomer service

Great group of engineers and staff

Pros

I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.

Cons

I would like to see email notifications for campaign failures

Response from ICT Innovations

Replied August 2020

Thanks for your positive feedback

January 2017

muhammad from 4star technologies

Company Size: 2-10 employees

Industry: Computer Networking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

excellent product

I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team

Pros

It is feature rich , mature and professional buisness tool

Cons

costly

Response from ICT Innovations

Replied December 2018

We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features ,

August 2020

Deepak from Onemind Services LLC

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2020

The software is broken in so many places

DO not purchase the product, these guys will take your money and just keep giving you excuses for their crappy software. When we asked for a refund, they clearly denied that they cant provide a refund because they spent time installing it. Their interfaces is done is PHP with no security or secure ports everytime you want to make a change to anything, they have to go and do it manually. Please please stay away from this company.

Pros

Actually the interface seem easy but its easy because it has no features

Cons

- Everything is broken in their platform, they said they could white label but even after several attempts, they couldn't get the logo not to scale - The product is able to send outbound fax but unable to receive any faxes, their support has been trying to get the fax to work for two months with flowroute but its broken beyond a point - This software is not designed to be resold, its not MSP or enterprise grade by any standard - They cant fix their product and wont refund your money either - There is no inbox feature, you cant title or keep a track of your faxes - NO Security on the solution - NO sigle signon options - Support sucks

Reasons for Choosing ICTBroadcast

Use anything but them

Response from ICT Innovations

Replied August 2020

Never was a customer of ICTBroadcast software nor used it. Would you please provide any proof/invoice of ICTBroadcast sale.

November 2013

Falak from Air University

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2013

Very useful broadcasting software

ICTBroadcast is really great software that covered all our needs. We need to announce class schedules and inform the participants. It helped and expedited the processes easily. It has also helped us to create educational and research surveys by phone. It is easier to use, easy to understand, very good customer service that is available 24/7 and always ready to help. Documentation of the software needs improvements.

Response from ICT Innovations

Replied December 2018

Thanks for positive feedback

February 2015

Ch. from AM Start technologies

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

February 2015

Exellent fax broadcasting and autodialer software

I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !

Response from ICT Innovations

Replied December 2018

Thanks for your feedback