Nimbata
About Nimbata
Nimbata Pricing
The only call tracking platform that charges per answered call - not per minute!
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Call Center Software
Most Helpful Reviews for Nimbata
1 - 5 of 25 Reviews
Joanna
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Nimbata Rocks!
Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity.
PROSI like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively.
CONSThere is nothing that I don't like about the software.
Reason for choosing Nimbata
Nimbata has a Greek department and speaking to a fellow Greek customer support team mate from Nimbata made a nice difference, our chemistry worked and I trust them ever since, since they are always very helpful.
Tino
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great Low-Cost Call Tracker
We have had a great experience so far using Nimbata and it has now become a critical tool in our agency.
PROSWe really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers.
CONSThere is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform.
Reasons for switching to Nimbata
Nimbata's per-call cost significantly reduced our call-tracking expenses by 70% in comparison to previous trackers that we have used to manage multiple call-tracking campaigns.
Mark
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
The worst Experience in 10 years of marketing with an SaaS
their platform is more complicated than anything else, and their support? It's funny they have the [SENSITIVE CONTENT] answering support, which I believe it;s in this just for money, as he was rather full of himself in the chat, and "bla-bla-bla" about how great it was his product that he completely forgot about my issue. What a pitiful experience. Felt extremely cheap form the first time I approached this company. I'd happily go for Twilio, that offers free phone number rentals and has nothing to pay when it comes to sharing stats. NEVER AGAIN! UTTER WASTE OF TIME
PROSNONE. As I'd needed to pay for everything aside from the £6 ripoff for two numbers sitting there and tracking less than 5 calls a month. An utter JOKE!
CONSYou need to pay for every little thing you may need in a call tracking, which is cheap, useless and had wasted my time in a great deal. Furthermore,
Reasons for switching to Nimbata
Everything. From platform functionalities, to price, customer service (inexistent) and how overall cheaply the company has their cores based on.
Chris
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Best Call Tracking Service for your Business
My overall experience has been great and i appreciate this software for my business
PROSI like the tracking number is very easy to use and i can create numbers for all my clients websites i create.
CONSWhat i dont like is that i cant use numbers tracking to call back. i have to use my number after if i dont answer or clients dont answer
Reasons for switching to Nimbata
Too expensive and support is not that good
Vendor Response
Wowee, thanks a ton Chris! Spoiler alert: A call back feature is in the works ;) By the way, we know what it's like dealing with exorbitant prices and subpar customer service, that's why we always have a call tracking specialist ready to assist you :) Thanks again for your review.
Replied January 2023
ALEXANDROS
Broadcast Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
A powerful tool for every business!
I was searching a long time for a service like this and I am really happy that a friend of mine suggested Nimbata. My revenue streams are based at a high percent on incoming calls, so it is of paramount importance for me to know which of my marketing activities drive customers to call. In addition to this, I run Google Ads for my business and Nimbata helped me gain valuable insights with regard to the effectiveness of the used keywords.
PROSThe thorough reporting, not to mention the exquisite customer support available 24/7.
CONSNothing negative to mention about the platform