Their Skype for Business Recording software "Recite" is very powerful. It integrates very well with Lync/Skype for recording. Numonix Support is always there when anything comes up, and very knowledgeable. They do not just fix the issue, they explain what was going on as well so you can learn from them.

The software is pretty intuitive. Not too much training is needed to administer the system and once it is setup and running in your environment, it just works. There isn't much maintenance involved.

Not sure if this is a feature we do not have working correctly, but the users in the Recite software package do not actively sync with Active Directory. What this means is we have to manually setup users when new employees are brought on. It would be really smooth to have the integration to pickup new users accounts, DID setups, etc.

Intuitive ease of use. Powerful feature sets included at no extra charge unlike the competition. Several Infrastructure integration options makes it flexible/easy to deploy. Excellent support!

Thinking about this I could not find any. Perhaps if it was free and one didn't have to pay for anything.

I like that I can easily find calls, set up my home screen dashboard with important daily data and manage recordings appropriately

Internet Explorer only which could be an issue for some users but I haven't found this to be a problem

It has everything you need and even more.

The product is very simple to use and the support is really very good, when you need it they are ready to help you soon.