CircuiTree

RATING:

4.1

(15)

About CircuiTree

CircuiTree is a cloud-based camp management software that offers a user-friendly and intuitive interface. The solution provides tools such as operations management, revenue development, customer engagement, registration and more. With a dashboard that allows users to see real-time information on all aspects of their business including marketing campaigns, customer feedback and inventory levels, CircuiTree will help users manage their camp or event more efficiently.

CircuiTree Pricing

Free trial: 

Not Available

Free version: 

Not Available

Event management
Slide 1 of 3

CircuiTree Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for CircuiTree

1 - 5 of 15 Reviews

User Profile

Austin

Verified reviewer

Religious Institutions, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Great All-inclusive Camp Software!

PROS

CircuiTree's system was created originally by one of the largest camps in the country and is made directly for camps. Their package includes a front end registration website, store website and inventory management, registration management, reporting and analysis, and marketing tools. Overall - it works well for our set up.

CONS

No major cons with this company. They provide great support when systems go awry. The backend user interface is sometimes tricky to manage but is getting better.

Stephanie

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Convenient

Love it because it's all in one place.

PROS

Everything for camp registrations in one place. Health forms, Pictures using Bunk1, Camp store, parents only need to do things in one place.

CONS

Scheduling activities is challenging as an admin.

Reasons for switching to CircuiTree

Thriva wasn't working well our last year with them. And the store we had to manually move the money to a different pos system so it took a lot of time

Amy

Religious Institutions, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed February 2023

Very Robust Software but Poor Support

Overall, the software has many great features that we did not have with our last software. And for the most part it works well. But the lack of support and steep learning curve to navigate it really needs to be addressed. The support was awesome during implementation but after that you feel like you were ghosted.

PROS

Circuitree is a very robust software and can manage HR, Registration, Transportation, Donors and Camp Store all in one place.

CONS

The support is terrible. The never answer the support line so you can never get quick help. You have to leave a message and wait hours for them to return your call. Or submit a ticket and a lot of time it takes several back in forth emails to get them to understand the problem. It's very frustrating and time consuming . They are all super kind, just not very experienced with the software.

Reason for choosing CircuiTree

We loved the CT6 registration for our families because it was mobile friendly. Their camp store and HR functions are very robust and help us keep everything in one place.

Reasons for switching to CircuiTree

We needed a better Camp Store and HR function than Ultracamp couldn't deliver. But I so miss Ultracamp's customer support. It was second to none.

Austin

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2022

One of the best options for camp center

If you have a mid-range to larger camp, CirciuTree is probably your best solution. Unfortunately, their customer service has been slow and the speed at which they roll out updates is even slower.

PROS

One of the few software solutions for camps.

CONS

Low customization compared to modern software products, not super user-friendly front-end views, seems to be continually "broken" in that our users are constantly finding bugs during daily operations, and very few integration options with our other software products.

Vendor Response

Thank you so much for your review. Thank you for your your feedback as we are constantly evolving and improving.

Replied March 2022

Stephanie

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

friendly, personal, intuitive

PROS

CircuiTree totally revolutionized our camper registration and check in process. The amount of parent phone calls regarding registration dropped off significantly, and so, SO many things were made much easier thanks to the user-end experience. The back-end experience is pretty intuitive and provides quite a lot of customization for us. It's built for camps, by people who run camps. Often times the things we thought made us weird are already addressed by CT!

CONS

There are a few quirks, but the support from the team at CT is pretty great. They're personal and friendly. They're improving things regularly, but the relatively small dev team means that some fixes are delayed in getting rolled out.