All Grepsr Reviews
1-25 of 66 Reviews
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Shruti
Verified reviewer
Sports, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Grepsr Makes it Simple!
I am a part of the UNESCO Chair reserach centre in Ireland: [SENSITIVE CONTENT HIDDEN] which has a foucs on using sport as a tool to achieve the Sustainable Devleopment Goals [SDGs]. My work within the research centre is to examine the opportunities and challenges for Multilateral Development Banks to invest in sport-based solutions to achieve the SDGs. I worked with Grepsr to undertake a one time extraction of data through web scraping for references made to sport, physical activity and other related keywords across four websites of MDBs; namely Asian Development Bank, The World Bank, The Inter-American Development Bank and the Islamic Development Bank. Grepsr scraped vast volumes of data over 65,000 Pdf documents and provided final files of scraped data in the format I desired. This data scraped by Grepsr will have a profound impact on my research. I will use this raw data to conduct further text analytics and identify patterns, trends and themes for investments in sport-based solutions. This data will form the founding blocks towards developing an intentional alternative source of funding for sport for devleopment initiatives that can potentially lead to healthier socities, better living conditions and improved educational outcomes.
PROSMy experience of working with Grepsr was excellent. They have an excellent team of engineers and great account management. All your questions are always answered and any issue is troubleshooted with promptness. The solutions they provide suit your needs perfectly. Their service is timely, cost effective and of high quality a combination hard to find.
CONSI did not face any trouble. I conducted a one time data extraction and there were no problems.
Vendor Response
We are extremely grateful to have been a part of such a noble cause. Thank you for taking the time out to leave such a positive and detailed review, Shruti!
Replied November 2021
Chris
Automotive, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Premium Data Collection Service
I've worked with Grepsr for more than 5 years and have always been completely satisfied. They have done more than 50 jobs for me even though I've changed careers several times. They're my go-to data source.
PROSGrepsr has been doing this a long time. They have worked with hundreds of clients on every imaginable project. They understand data and quickly determine the best way to help their clients.
CONSGrepsr is quite far from our offices and so communication lags about 12 hours. I've learned to be very thorough and succinct in my messages to reduce the number of times we go back and forth on a project.
Reasons for switching to Grepsr
Fiverr was hit and miss, sometimes I would get good service and sometimes I'd have to find a new Fiverr to finish a job, that was very frustrating.
Vendor Response
Chris, your kind words mean a lot to us! We're committed to understanding each client's unique requirements and creating flexible solutions. So it's awesome to hear you're happy with our services. Also, thank you for your patience with the communication delays.We understand the impact that the time gap and the distance has on our response time and assure you that we're working on improving it for smoother collaborations.
Replied November 2023
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Continuous customer success activities with a promising commitment
Our business relationship continued more than 2 years and they had been a great partner for us.
PROSIt took a bit of energy and effort from our end when the project kicked in and got the product onboarded, but the scraping / exporting data went smoothly in daily basis and their monitoring also worked well so that we were comfortable with both their outcome and the process. Their customer success team members were always there in our Slack workspace and we could reach out for them anytime we wanted and they responded us in timely manner, too.
CONSOne of the reasons why we ended the contract with them besides our business requirement changes was the monthly fee rise request coming unexpectedly high. That was something they needed and I respect that, but in our case, we did not need the data with that cost any more so we declined the request and ended the business partnership.
Margaret
Research, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
1
FUNCTIONALITY
3
Reviewed January 2023
Data should be free!
It was helpful because I couldn't access the resources online without the help of a scraping service.
CONSI think data should be free. Also it was a bit confusing at times to be able to access the data once it was scraped.
Vendor Response
Thank you for leaving us a 5-star review, Margaret! We're glad our service was helpful to you.
Replied July 2023
Allen
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Very good product
The flexibility of the development team has been great. We have updated our service considerably since the first use cases and the team has always been able to handle our needs.
CONSNot really Grepsr's fault but the websites we review are constantly changing and sometimes it takes a bit to realign the scrapes.
Vendor Response
Thank you for a stellar review, Allen! We're always working on improving our services to deliver the best, so your words are music to our ears! We're glad to have been your trusted service provider over the years and look forward for more collaborations ahead!
Replied April 2024
Harshit
Management Consulting, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great Web Scraping Service
Amazing team of knowledgeable data-gurus that understand the client problems and deliver curated solutions. I was impressed by their output time, cost structure, professionalism, and diligence.
CONSI had to rework my ask to make sure they picked the right data but that wasn't too inconvenient
Reason for choosing Grepsr
Best delivery time, market rates for said delivery times
Vendor Response
Thank you for the 5-star review, Harshit! We are grateful for customers like you.
Replied December 2021
Prithvi
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Quick, Simple, Effective and Instrumental
Initially we had developed most of the crawler in-house, however maintaining these was a significant overhead and in some cases there were technical challenges that were difficult to resolve. Moving to Grepsr was a great move and we have never looked back!
PROS- Setup is quick- The team always meets the requirements even with customisations- API is great and instrumental in our daily operations- Service is swift and any issues are resolved promptly- Highly recommend
CONS- Automated alerts if a crawler is not working. I think this exists on Grepsr's side. However visibility for the customer would be great as it would enable us to react faster.
Vendor Response
Thank you so much for such a stellar review, Prithvi! What you've mentioned regarding in-house teams not being able to scale and maintain crawlers is exactly why we are in business. We want to take over the tedium and obstacles associated with data extraction, so that companies can focus on growing their business. Your comments are music to our ears, and the entire team is delighted to read such kind words! We'll also take your thoughts regarding automated alerts into serious consideration. Thank you once again for such glowing words!
Replied September 2023
Haley
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Good Software
google sheets keyword list to add keywords
CONStimezone difference has been challenging
Reasons for switching to Grepsr
Parsehub self serve tool wasn't great. Needed a more managed solution.
Vendor Response
Haley, we do understand that the time-zone difference does make matters difficult, nevertheless we try to address your queries as soon as possible. Thank you for holding our software in high regards!
Replied November 2021
Jill
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Grepsr has helped our company
My experience with Grepsr, overall, has been very positive. Our company uses Grepsr for data extraction. The reports are used for data insight within the industry. If we encounter a problem with the tool or the report Grepsr is responds very quickly and provides a solution. Not only do the provide a solution quickly, but they implement quickly as well. I would highly recommend Grepsr for all your data and web extraction needs.
PROSEase of use Very responsive Turnaround time is quick Provides answers/solutions in a timely manner
CONSExtraction data was incorrect (most of the time not Grepsr's fault) Incorrect sku count on report vs website
Vendor Response
Thank you for such kind words, Jill! We're honoured that you trust us when it comes to data to drive meaningful decisions for your company. Sincere apologies for any incovenience you may have experienced. We assure you that we're actively working to improve our processes to minimize any inaccuracies. Your input is valuable to us and we look forward to continuing our partnership in the future!
Replied December 2023
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great data partner
Delivers high quality output quickly and a great team to help with any support issues.
CONSOccasionally have issues come up in recurring projects, but the Grepsr team always responds quickly.
Vendor Response
Thank you so much for the stellar review! We're delighted to be partners with such a renowned organization, and hope to continue adding value to your success. Your kind words add validation to our efforts, and motivate us to keep improving our service.
Replied July 2023
Dragoslav
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
TOP-NOTCH Data Extraction Company
Everything, but most of all the communication and fast data delivery.
CONSI have nothing to say, I have no complaints
Vendor Response
Thank you for the stellar review, Dragoslav. Your satisfaction is our priority, and we're delighted that we've met your expectations. It's been an absolute pleasure working with you and we look forward to more collaborations ahead!
Replied March 2024
Khyati
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Excellent Data extraction solution
We want to remain a leader in a highly competitve inductry and hence one of our chief responsibility is to provide clean and accurate data to our clients. It is very critical for our business to acquire data on time. Before we started working with Grepsr, I researched and spoke to several other web scraping agencies and after doing a thourough analysis, came to a conclusion that Grepsr is the best provider for our use case. Setting up the projects with Grepsr was very easy and convenient and they were able to provide the data to us in minimum turnaround time and the lowest rates. They are easy to work with and definitely pros in this space. I would definitely recommend them to other organizations trying to solve their data acquisition problems.
PROS1. Convenient 2.Easy to use 3. Low turnaround time 4. Low cost
CONS1. Being in a different timezone leads to a latency at times
Vendor Response
Thank you, Khyati, for the detailed review! We're delighted that you chose us as your data provider and find our service worthy. Customer satisfaction is our topmost priority, so we're committed to provide better service day after day. While Grepsr's business hours may not synchronize with many of our clients owing to the different timezone, we do try to address urgent issues as promptly as we can whatever the time of day at our end. Thank you once again for such a positive review, and we look forward to growing our partnership in the future.
Replied July 2019
Peter
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Grepsr support
I run a small business part of which entails the collecting of data on a daily basis, before coming across Grepsr this was a time consuming onerous task. Now I need do no more than simply open the file to access all my data requirements. It is a very cost effective means of obtaining data and the service provided is without doubt the best of any software company I have dealt with in my 25-years of experience
PROSThe set up was very straight forward thanks to the assistance of the staff I would like to express my gratitude to customer service representative in particular whose assistance has been invaluable
CONSI can honestly say that in my 5-years experience with the software I cannot find anything I would change
Vendor Response
Thank you so much for the 5-star review, Peter! As a data extraction service platform, our goal is always to ease the data acquisition woes of our customers so they can focus on other aspects of their business. You've been a great partner to us and we hope this continues for many more years!
Replied July 2019
Mike
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Grepsr is a great partner
Our business model requires us to refresh our data very frequently. Grepsr has been instrumental in making that possible. Their speed and the quality of their work has always been top notch. If we ever have a problem, or would like a new feature, Grepsr responds within a day and makes the extra effort to meet our needs.
PROSThe ability to customize the crawlers for our needs. Grepsr is extremely flexible and ensures that we are able to get the data we want, when we want it - no matter how difficult it might be to obtain it.
CONSWe have been very pleased with Grepsr throughout our partnership.
Vendor Response
Hi Mike, Thank you so much for the 5-star review! We're really humbled by your kind words, and we'd like to take this opportunity to say that you've also been a great partner to us. Your feedback and suggestions over the years have contributed a lot towards improving the Grepsr platform for all our customers. We hope to continue and grow our partnership in the years ahead. - Grepsr Team
Replied July 2019
Natsuko
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
I can't understand what "Title your review" means.
My boss startded using theier service. She left our company, and I took over her role as a communicator with them.
PROSThey respond to our requests quickly and politely.
CONSSometimes there are some missing data to be collected.
Reason for choosing Grepsr
It needs maintenance. We don't have enough human resource for that.
Vendor Response
Thank you for your feedback, Natsuko. We're delighted to know that we are your trusted partner for data extraction solutions. Your satisfaction stays on top so we're glad to promptly help you with any changes you may have had in your request. Regarding the missing data, please accept our sincere apologies for any inconvenience this may have caused. We are actively working on optimizing our processes to ensure a more efficient and reliable solution for you. Your input is valuable to us and we look forward to continuing our partnership in the future!
Replied January 2024
Rk
Retail, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Simple, easy to use, cost effective, robust data provider
Grepsr has really talented engineers and support teams who have been exceptional to understand complex data requirements and provide accurate data. They alleviated the need for creating scrapers and managing them.
CONSNot that I can think of, my experience has been smooth so far.
Reasons for switching to Grepsr
Cost-effective and more accurate and timely data
Vendor Response
Thank you for the stellar review, Rk! We pride ourselves in being able to resolve complex use-cases, and we're delighted that our service has made an impact to your organization. We look forward to serving your data needs for many more years!
Replied April 2023
Matt
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Grespr is the best value for the money and accuracy of the data
The grepsr data is key to our business
PROSIts like flipping on a light switch or answering the telephone, it just works and is reliable and accurate
CONSreally no cons. The team is very responsive to any sort of issues or feedback but issues are few and far between
Reason for choosing Grepsr
better bang for the buck
Reasons for switching to Grepsr
accuracy and reliability
Vendor Response
Thank you, Matt, for such kind words! We're delighted to have you as a long-time partner and hope to continue as your data provider for years to come.
Replied July 2019
Matt
Industrial Automation, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Quick and Detail Oriented
Grepsr has allowed us to gather thousands of points of data in a very quick and accurate manner. They are a great partner!
PROSGrepsr always provides a quick turnaround on our requests and the data is formatted just as we've asked.
CONSGrepsr does what we ask of them. Nothing negative to say.
Reason for choosing Grepsr
Grepsr handles all of the technical aspects of building a web scraping tool. Their pricing is reasonable as well. Quick and accurate datasets are always delivered.
Reasons for switching to Grepsr
The product that we used before partnering with Grepsr had to be programmed in house and their pricing got to be too bloated for us to justify using their software anymore.
Vendor Response
Thank you for such a stellar review, Matt! We're delighted that you've been able to scale your data acquisition efforts using our services, which is exactly our mission.
Replied September 2023
Jesse
Information Technology and Services, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Efficient Data Extraction
Manual data extraction can be a labor intensive process. Using a service like Grepsr has been an excellent way to optimize my time on understanding what the data is telling me rather than programming my own scrapes to get this data. Grepsr has been an easy tool to work with supported by a strong and attentive team.
PROSEase of use to submit a data request and the timely delivery of my returned data. In many cases, Grepsr has completed my deliverable faster than expected.
CONSThere have been a few times of extraction errors such as duplicate values or incomplete data having been returned in the deliverable. However, once I've identified a possible issue, the Grepsr team is quick to resolve with follow up.
Vendor Response
We're glad you got what you were looking for with us. We're happy to be of your service, Jesse!
Replied November 2021
Anonymous
2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great, custom data extraction
I set up a custom scrape/data extraction project. The team at Grepsr was very responsive, they troubleshooted, and made sure we got everything we needed. I have recommended them to other people because I was so impressed with the service. I have continued to use them.
PROSThey have a great web interface to set up a scraping project. They also offer custom work where a service specialist assists you with the work. The web app tracks everything, saves your project, and can automatically deliver it to Dropbox and other cloud providers in various file formats, CSV, JSON, ETC.
CONSThere was nothing that I view as a 'con' with respects to my interaction with Grepsr. Great, all around.
Vendor Response
Thank you for such kind words! We will try to build on what you said and endeavor to create better experiences for you.
Replied November 2021
David
Research, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Excellent Service
Grepsr gives us exactly the data we require in the format we need it. No extra manipulation required when we receive the outputs.
PROSThe best thing about Grepsr is the personal, engaged service we receive. Unlike most tolls which are mere dashboards that require endless loops of communication with "customer service" reps, Grepsr staff are just an email away. They reply immediately and undertake the solution completely.
CONSNothing not to like. I feel like a relationship has vbeen established.
Vendor Response
Thank you for such a glowing review, David! The team is thrilled to hear such kind words. It gives us extra motivation to continue improving our services, and keep delighting our customers.
Replied September 2023
Shawn
Automotive, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Amazing functionality, support, and product
A truly wonderful experience from setup to implementation to using it everyday.
PROSI love the ease of use and essentially the auto-pilot functionality
CONSSometimes the formatting comes through that leads to a few minutes of excel tweaks. I'm sure if I raised concern it would be fixed in two minutes.
Reasons for switching to Grepsr
Pricing
Vendor Response
Thank you so much for the glowing review, Shawn! We're delighted that you love our product and its features - it's a great motivation for us to keep improving. Regarding the data formatting, please let the team know what exactly the minor tweak is that you're looking for, and I'm sure they'd be more than happy to incorporate it into all future deliveries. Once again, we're thankful for your positive review, and we hope to continue our partnership for a long. long time. Cheers!
Replied March 2023
Neil
Computer Software, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Great Service
It has been a great service and product. We have found great value and continue to use them because of their delivery/quality, customer service, timeliness. As a software business, we have clients that need their work as quick as possible. The team at Grepsr always delivers.
PROSThis is a great service. The team is very responsive and always delivers their stated data on time. I've used them on several occasions always with great results.
CONSI think it could be a bit easier with the intake form and the time. Additionally if there are any mistakes in the data set, it often takes a few days to rectify.
Vendor Response
Nick, we really appreciate you taking the time out to leave such a great review! We have seriously considered your feedback and are making improvements.
Replied November 2021
Preriit
Management Consulting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Gets the job done, on time
Have been working with Grepsr team for almost 4 years. Customer service team is very helpful, timely and understanding.
CONSGrepsr is on a costlier end compared to other vendors but they are reliable so that's a good point versus others who are cheaper but not at all reliable.
Vendor Response
Thanks for the wonderful rating, Preriit! We're glad to have you as a valued client and look forward to delivering consistent results that meet and exceed your expectations.
Replied November 2023
Girish
Research, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Excellent Scraping Service and Tools
The tech team is very responsive and the in-account messaging service is very convenient. Turnaround times areโ world-class. I would not hesitate to recommend their services.
PROSEase of Use Customer Support Ease of Transaction
CONSNothing to complain about at all. Everything was great.
Vendor Response
Girish, thank you for such a stellar review about our services and our team! We will make sure this reaches them. Cheers!
Replied November 2021