All Jasper PIM Reviews
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Derek
Verified reviewer
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Must Needed Tool For Bulk Edits on Large Catalogs
We have a very extensive catalog, so it was quite an effort to get up and running. I imagine most merchants will have a much easier time getting set up, pending the amount of data points they currently have. The Jasper team has been very supportive in this transition and was very helpful with any questions that arose.
PROSJasper has given us bulk edit tools that are not present in some of the most popular e-commerce platforms. We needed to have the ability to make bulk edits to a large number of products regularly, and Jasper has met that need. Jasper makes it very easy to grow into the software, and most features can be configured or added by the user.
CONSThere is a lot of potential on the dashboard and a lack of customizability of what is shown. It would be great to be able to pick and choose which attributes to show and hide on some of the main screens to prevent yourself from having to open a product or search for one to find the data/attribute you are looking for. Search also needs some improvement, there are some great filters present, but they seem to be 'picky' in showing you results that match them.
Reason for choosing Jasper PIM
The cost was a big factor. Some of the other platforms packaged too many auxiliary features into the price when we were just looking for a solid framework for a PIM. Jasper was also recommended by multiple sources at BigCommerce who is our primary cart. We were looking to partner with someone who took BigCommerce as seriously as we do.
Katrina
Cosmetics, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Time Saver
I was able to set-up in in minutes with no help. After registration I started my free trial and within 15 mins I was publishing my products to one of Shopify stores. Our development costs have been significantly been reduced. We now just develop our Shopify theme and we use the metafields the PIM sends to Shopify customise the product pages.
PROSImporting our catalog from spreadsheets worked well. Being able to manage multiple Shopify stores at the same time is saving us hours each day and allowing us to launch new products faster than ever. Love that we can manage all product pricing for each channel from the one system. Changing product prices is quick and having it immediately sync out to all our stores is allowing us to be more adaptive with our pricing which has resulted in increased sales. Being able to create completely different product types with different attributes was huge for us. We are now managing 3 completely different catalogues in the one system and publishing them out to their own channels. Managing each stores categories and relating products to each other by our custom relation types is simple and has helped my team immensely.
CONSAlthough there is documentation for a lot of features I have found not every feature has been documented and when new features are added I only find them by accident. Better video tutorials are needed and step by step examples would help greatly. Inventory Management is one way. If there was a back flow from Shopify to the PIM it would solve all our problems right now. But we've been told we can use the pim api which we plan to do soon.
Reason for choosing Jasper PIM
We tried a few PIM but set-up was easier in Jasper. Also the costs taking into account development costs where significantly cheaper and even if we decided after a few months Jasper didn't work for us, our costs were in the hundreds rather than in the thousands like with the other options we saw.
Krystal
Consumer Goods, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
A PIM solution that will grow with your business
I enjoy working with the Jasper team. We have structured our communication to be on regular intervals so we can stay on top roadmap goals (for example, this year we have two sales channels: Shopify and BigCommerce) which has helped us progress projects quicker and stay on top of new updates so we can grow our company.
PROSThat it's flexible enough to provide a solution for both internal workflows and external sales channels. I like how the technology is not static and often looks for ways to improve through best practices within the consumer sales industry.
CONSDue to the amount of customizations we have, it can be challenging to pinpoint issues quickly.
Reason for choosing Jasper PIM
We felt like Jasper had experience working with our ERP (Microsoft Great Plains) AND the ecommerce platform (BigCommerce). They were willing to customize a few pain points to make systems sync faster to minimize the internal duplication of workflow on our side.
Reasons for switching to Jasper PIM
We needed something that would continue to evolve and work with our ERP and ecommerce platforms.
Michael Kirkegaard
Verified reviewer
Consumer Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Best PIM for Shopify stores I tried!
I love it and it has made my job a lot easier. I use it for managing 7 webshops in different languages with different currencies. With Jasper I can easy control all products in all webshops, and it have made it a lot easier for me to scale to new markets and countries!
PROSThe integration with Shopify are amazing, and you can get going so much faster than other PIM systems. I tried 5 other before ending up with Jasper.
CONSThe dashboard is missing some personalization and maybe a form of statistics and gamification. However, I know they are constantly working to improve this.
Reason for choosing Jasper PIM
The onboarding was way better. It is such an important software, so the external team you work with is just as important.
Denys
Consumer Electronics, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Easy to use and cost efficient
We have a set up that connects the Jasper PIM with several Shopify stores. Jasper PIM was easy to set up and helped us to save time and money. This PIM allows us to launch new regional websites with ease.
CONSCompared to other, more expensive products, this PIM has less features. Digital Asset Management could be better.
Reason for choosing Jasper PIM
Cost and ease of development
Reasons for switching to Jasper PIM
Better fit for the organization of our size
Meghan
Consumer Electronics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Jasper and Skullcandy
Our Project Manager [SENSITIVE CONTENT] has been a big part of our success with the PIM. He works hard to make sure any tickets are resolved quickly, schedules training opportunities for my team, and works tirelessly to advocate for our needs.
PROSJasper PIM helps Skullcandy deliver a premium experience for our customers by providing an easy to use tool that allows us to efficiently manage multiple storefronts. We have had a lot of success managing products, categories, and pricing in the PIM and look forward to taking advantage of new features to continue improving our customer's experience and journey on site.
CONSThe migration did take longer than expected, but in the end, we were able to successfully migrate all data and get up and running.
Matt
Sporting Goods, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Jasper PIM met our needs
We have a simple setup that connects Jasper with BigCommerce for all of our products. We decided to go with Jasper because of the price point as well as it fit our basic requirements and will allow us to scale up when our requirements change.
PROSI like the import/export functionality. I do not like to have to go into products one by one so I often use this functionality to make quick and easy changes since it is based on CSV.
CONSI would love to see an Archive feature that would let you archive products that are no longer in use, but you would like to keep them in the system for reference at a later time.
Francisco
Consumer Goods, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Excellent software and outstanding support
Great experiencie, due a great support and human team. We see Jasper more as a partner, than just a vendor.
PROSExcellent software and outstanding support Extremely easy set up, great UX, and robust functionalities as PIM. Best in class support, and flexibility from the team, to adapt to our current needs.
CONSDAM functionalities are the only downside for now... but I know from first hand that a more robust DAM is coming during the next couple of weeks.
Reason for choosing Jasper PIM
For many reasons, best product/budget/fit for our current needs and eCommerce platform.
Reasons for switching to Jasper PIM
Because Jasper was a much better fit for our current eCommerce platform Shopify PLUS.
Aaron
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
The best value PIM in the market
This software has helped immensely in the backend organisation of all products across what will be multiple storefronts and businesses. Would be lost without it.
PROSAfter much research, Jasper certainly came out on top in regards to support, ease-of-use, price, and the benefit of the continuing development roadmap.
CONSNothing that I can think of as of yet from using the software.
Md
Verified reviewer
Internet, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2022
Best in the marketing for Online Sellers
Saves time by eliminating the need for multiple data sources, reducing the time needed for manual data entry, and eliminating errors. I also like Google merchant center.
CONSGoogle merchant center feature should be included in the Ultralite plan.
Katalina
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Es una excelente herramienta
su metodo de sincronizacion de datos es muy rapido y efectivo.
CONSsu herramienta de incorporacion de terceros podria ser un poco mas intuitiva.
Josue
Verified reviewer
Judiciary, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Mi experiencia en Jasper PIM
Jasper PIM cuenta con un eficiente soporte es bastante fácil e intuitivo de usar y su funcionalidad PIM está muy bien.
PROSTiene un buen soporte y es muy sencillo de usar. Buena funcionalidad como es en el caso del PIM.
CONSPor ahora no tengo inconvenientes, pero sigo probando el programa.
Vaibhav
Education Management, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Wonderful Software
Makes data readable, fast and Customer Support
CONSUser interface should be a little simple to understand
Jennifer
Retail, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
A great product master tool
The fast customer support response and the helpful guides/examples.
CONSI haven't been a user long enough to identify an item.