All Roosted Reviews
1-25 of 93 Reviews
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Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2018
Small AV company
An easy way for the small management team and all freelancers to see where we're at in real time
CONSUnable to assign staff to multiple events in one day. Advising of a clash is a great feature, but an option to override / accept anyway would be a very useful feature.
Aurora
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed October 2018
Practical for Management and Employees
It's been very easy to pick up but there are still some flaws and kinks that could be worked out. Luckily, support is very helpful and attentive to any issues we have with Schedulehead. Issues we've brought to light have definitely been acknowledged.
PROSMakes employees be aware of shifts as soon as I get them up onto Schedulehead. I can also contact everyone on a shift immediately in case there are any last minute changes.
CONSThat bail out button needs to go! I don't like that employees are able to bail out, after confirming, with an ease of a button instead of canceling with an explanation. Also, I feel there are too many texts and emails that go out when working on filling work shifts.
Vendor Response
Hi Aurora! Thanks for the review! So that you're aware, you can disable the bailouts, and also customize them to fit your needs better. The goal of having bailouts is to allow workers to bailout (if they're going to anyway) but have them do so in a pre-approved timeframe and manner that works for your company. Otherwise, you can still disable them altogether. I hope that helps, and if we can help any further please email support@schedulehead.com Thanks!
Replied August 2019
Jayme
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed October 2018
Solid scheduling system
Positive.
PROSI like that it is straightforward, easy to use.
CONSI am a tiny busy scheduling birthday party characters. I need lots of people who work very sporadically in their free time. I wish there was an option to have more than 10 workers in my case for free. I HATE the new view. Wish there was an option to just select the old view forever.
Chad
Events Services, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Gets the basic job done
Liked being able to send out a job opening to our entire roster of staff all at once.
CONSWished they could be able to log their hours through the app. The app needs more work.
Vendor Response
Hi Chad! Thanks for taking the time to review Schedulehead! I just wanted to let you know that we've released a huge amount of new features over the last year, for example Time Tracking so that employees can log their hours directly through Schedulehead. Checkout our YouTube channel for some quick videos: https://www.youtube.com/channel/UCAr1gAyZ4tuZu-fvgZtCiHg/videos and of course, our website at www.schedulehead.com Thanks!
Replied October 2018
Jessika
Entertainment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Need more time
I like being able to share schedule info among employees.
CONSToo many Spam messages. Sent to my email
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Easy Cute Scheduling App
I like the ease it has of saving schedule Templates, shift templates, and the ease of use!
CONSI wish the software had more ways of messaging, such as a chat room for coworkers to talk or for employees to give feedback.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2018
A bit hesitant and first, but enjoying using it!
I'm just trying to figure out a simpler, digital way of scheduling without wasting time and Schedulehead easily met my requirements.
PROSI enjoy the simplicity of the software. I also really like that it's available on a variety of platforms so I'm not limited to just one specific OS if I need to make changes on the go.
CONSI haven't run into any negative experiences thus far.
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Freed up so much time
Schedulehead changed my life and saved me loads of time.
PROSEasy to use. Easy for staff to arrange shift switches.
CONSNothing. It was all good. Sometimes it would take me a few tries but always figured it out.
Athena
Research, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2018
Great features, very useful scheduling tool for research studies
Schedulehead is a really helpful software for my lab; we've used it to schedule research sessions from participants and identify which research assistant (from a group) would be meeting them. It was really helpful to coordinate scheduling for several people in a dynamic way. We would often add or take out sessions at the last minute, and this program was really useful in showing clearly what those changes are, and contacting everyone in the group to let them know of those changes.
CONSThe cost- we couldn't pay for the full version so we ad to stop using it. In general I think it's a great deal though, and if we get grant funding we will likely sign up for a full version.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Easy to use and very helpful
This has saved me so much time that I can apply to other more important things. Plus my employees love it.
PROSAfter searching for a software to help with scheduling needs I was so happy I chose this one!
CONSI really did not encounter any negative issues.
LaMarius
Online Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Best for any type of business
How easy and organized it is. Very pleasing
CONSThe look of it. Want a more Corp look to it
Alycia
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great resource
Overall, it’s great! It makes my job easier.
PROSThe best thing about this is the ease of scheduling! It took an hour process and cut it down to minutes.
CONSCan be difficult teaching it to the people being scheduled, switching and the minor details.
Laura
Real Estate, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Schedulehead helps manage everything flawlessly
The ease of use and being able to keep schedules and appointments organized within one program
CONSNo complaints about the software currently. I will continue to use it within my team.
Deborah
Non-Profit Organization Management, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2018
Works well for my small group of employees
Scheduled makes organizing my teams availability and hours incredibly easy.
PROSThis software makes it incredibly easy to update, organize, and edit employee schedule and availability on the fly.
CONSIf you are working with more than 40 employees this software can become a little more expensive and tedious to navigate.
Bryanna
Government Relations, 201-500 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2018
Ok like the rest
Eh-
PROSRelatively simple to figure out with minimal learning curve.
CONSDoes not allow full functionality like creating timeslots for days of work and just plugging staff in to pre-carved out slots
Sarah
Retail, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Good Scheduler
We enjoy that you can allow employees to request certain shifts. The auto text robot is a great feature and takes the stress away from having to juggle shift filling. The check in feature is a great way to keep track of employees when they are off usual business grounds.
PROSEasy to use, user friendly, flexible, versitle, and quick to learn & navigate around
CONSA little pricey, but not unrealistic. The free trial was at least a nice way to familiarize ourselves with the program before deciding whether or not we wanted to commit to it.
Kristen
Non-Profit Organization Management, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Easy as Pie
The software is very easy to schedule employees.
PROSI like that it is very user friendly, easy to navigate and easy to learn.
CONSThere is not anything that i don't like.
Trenicia
Warehousing, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
My own review
I loved it all very easy to use
PROSIt was simple and easy to use no problems
CONSGets stuck a little and the help takes longer
Derek
Motion Pictures and Film, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
It works for me
The layout and various options it gives you
CONSIt can sometimes be confusing to where you need to go to change certain settings.
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Easy to work with
the grid vs linear view has been great for folks to get a handle on what is going on.. certain types like one view, others the other one.. in my eyes what ever works and it does for one
PROSOverall pretty intuitive for non-IT folks like myself
CONSSometimes clunky interface , just certain parts
Dianna
Verified reviewer
Law Enforcement, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2018
Quality product for scheduling
I liked the ability for requests to be done online for leave, online access, and ease of scheduling.
CONSAs I was trying to do this scheduling for my dispatchers at a University Police Department, there wasn't an option to use for them in a plug and play capability. Otherwise, it was great.
Anonymous
11-50 employees
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2019
Tested and ultimately went with other scheduling software
Covered basic needs, and has a lot of extra features like the ability to automate scheduling and text notifications for employees
CONSVery specialized, works very well for certain types of businesses but for most the extra features just make it a bit clunky
Anonymous
2-10 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Nice tool for employee scheduling!
Worked great for managing my internal team.
PROSDefinitely price. Easy to use with a good learning curve. Good templates to get started.
CONSWas buggy at times. Could use a bit more focused functionality, has a lot of features but they're a bit overwhelming.
Amber
Education Management, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2018
Great Scheduling Software
Schedulehead is easy to use and takes the headache out of creating a schedule!
CONSI do wish there were a few more customization options, but am overall very satisified.
Jackson
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2018
Small Business approach
Fairly straightforward interface, manageable learning curve
CONSSometimes I’d like the clock in and scheduler to just be the same application