All 1CoreSolution Reviews
1-23 of 23 Reviews
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Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
most helpful
Helpful, affordable, and flexible Easy to deal with and powerful
CONSHave no control over updates which may disturb the operating business
Liel
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Their support team is prompt in following up with my questions, including special initial training.
The ease and functionality is important to us so that we can move on with focusing on the kids and parents.
CONSWe are not able to import data from our current member database and have to enter information manually. They don't have a way to have parents register online. An app would be great to have for payments, checking in, daily reports, and enrollment, including the ability to upload/take photos of forms from your phone or tablet.
Vendor Response
Hi Liel Thank you for your positive feedback. Actually OnCare offers a way to automatically migrate your data. In addition, parents can register online via our mobile enabled Parent Portal where they can make online payments, view child attendance, download statements, etc...
Replied April 2018
Jessica
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
Overall does well
I like that I can customize a lot of the features like rates. I enjoy all of the detailed reporting that is available.
CONSWeekly billing set up will double bill when I am trying to change from one rate to the next. Often I will see a double charge for one week if I am transitioning from one rate to the next.
Vendor Response
Hi Jessica Thank you for your feedback. We are glad that we could correct the issue you identified.
Replied May 2018
Sarah
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Easy to Use, Love the New User Interface!
Overall experience with 1Core Solution has been really great and I would definitely recommend them!
PROSReally enjoy the ease of use, its always been fairly easy to find something just by exploring and experimenting. Their new UI looks amazing and is so much more pleasing to the eye than what it looked like when they were OnCare. Also think all their new additions like QR code sign in/out, live meetings, and virtual classroom have been really great and especially useful during these strange and uncertain times. Their customer support is absolutely wonderful to work with, they are responsive and haven't let me down as of yet.
CONSWish they would allow QR code sign in/out for staff.
Joan
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Joining OnCare has revolutionized our Center. I have worked with other packages, this is the best!
It is so easy to print all the paperwork needed to be compliant for licensing - attendance sheet, sign-in sheets etc. I love it for billing purposes. Parents always say "How much do I owe? or I lost my bill" with OnCare I can answer that questions in seconds.
PROSI find it easy to use with limited computer knowledge. It is easy to teach others to use it. It meet all of my need to readily access information and keep track of operations. It is constantly being updated. I recommend it to everyone.
Heather
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
I love working with the company and the program! Everyone is willing to help you out promptly!
Online payments, student tracking, payroll, batch emails, statements, more time to be active in the school
PROSI love being able to send out statements and use the account ledgers. The templates are easy to set up and save a lot of time. We were able to set up online payments. This allows more time for projects and being with the kids!
CONSI do not like the student roster sheets and wish that you could do daily sheets and pictures home to the parents.
Veronica
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
The company is very interested in how the software works for my facilities.
That it is cloud based. I can automate almost everything and I can access all of the information for my 4 locations in one place.
CONSSome of the procedures take a while to learn. It would be nice to have interactive help built in instead of having to print out a manual to seach through when I am training someone.
Vendor Response
Thank you for your feedback. We are working on providing more interactive training to our clients.
Replied May 2018
Diane
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Customer Service is Outstanding! Always available, attentive, pro-active.
Once trained, easy to navigate. Offers numerous helpful, organized reports that can be easily converted to excel for selective use as needed. Batch email feature used frequently.
CONSWould like to easily eliminate old annual info/records. System retains more than might be needed. Registration form offers more detail than needed; customization to our needs would be perfect.
Darlene
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Ease of Use and great Customer Service
Cloud based. Great customer Service. Very easy to use. Always feel I am on top of what is going on at The Little Mud Puddles Learning Center.
PROSIt is Cloud based, I never have to worry that anything is ever lost. I am able to log in any where I am. Very easy to use. I feel I have control in what is happening at the center.
Vendor Response
Hi Darlene We are very happy to have happy clients like you for so many years. Thank you for your business and support.
Replied May 2017
Alisha
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
This has been a great addition to our programs!
This is the first program we have used for our programs and it is an improvement for all of our record keeping!
CONSThis is the first online program we have used for our sites and while it has been very accommodating, we wish there were a few more things we could add for use in our programs. The staff seem willing to look into new ideas when presented so we really do not have many CONS for this program.
Samara
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
We have found Oncare to be a top child care management software.
we do not have any feedback at this time as for anything we like the least about the product. We are very happy at this time with what it offers.
PROSThat we can access it from anywhere and that being on the cloud eliminates the requirement for backing up the system.
Vendor Response
Hi Samara, thank you for the review. OnCare is constantly adding new features and functions and love to get feedback anytime to make the solution even more robust for our users.
Replied May 2017
Sophie
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2018
Oncare office
Overall, the system works for its purpose of storing mass information, I just feel that to get to certain functions and aspects of the software it can take too long
PROSYou are able to store a lot of information about any given child and access it when you need to
CONSThere are many functions that seem laborious when entering information, it is not always obvious what it is you need to do to add certain. I feel it could be easier to navigate and laid out in a more usable way.
Lina
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2018
I have been using On Care since 2015 and it is the most user friendly Child Care Management system.
On Care is Cloud based, which means that owners, consultants and directors have access to monitor and support the business operation from anywhere in the world.
CONSThe only thing I'd like to see happening is the development of either a Profit loss report (which means having access to also manage all monetary ledgers) or the synchronization with external accounting tools such as Quick books or so.
Teresa
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
OnCare has greatly increased our efficiency in both billing and data storage.
Made billing, collecting and tracking tuition payments so much easier for us AND the parents. Parents love how easy it is to use and there are no fees for using cards.
PROSVery easy to use and can be modified to best fit your situation. Very easy for parents to use as well. Has greatly minimized the amount of time spent on billing, collecting and recording tuition payments.
Vendor Response
Thank you for the great feedback.
Replied May 2017
Roy
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Excellent Customer Service
The continuous updates and batch updates. We also like parent portal. Web based software is great. The ability to access from anywhere.
CONSGlitches in the reminder emails for immunization and physical reminders. Would like to see the software have an app version for IOS and android.
Vendor Response
Hi Roy Thank you for the feedback. We are working on fixing the reminder glitch. Also we should have a mobile app soon! Will keep you posted.
Replied May 2017
Thileepan
Computer Hardware, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
Best in child care applications
Use Any size child care And less paper work.
PROSChild care is very important & need to safe. Child is next-generation population. When we use OnCare Child applications we done succefully. low cost management.
CONSWe preplane with OnCare Child Care Management before do the work. we save the money and time. Child care very demands startup in this time. But when we use with "OnCare Child Care Management" more cost efficient management. No need additional training for working staff because very easy to use applications. Also support online payment and cloud based so easy to access.
April
Government Administration, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Great Product for Daycare
The daycare my son goes to uses OnCare. We pay his tuition through it, and I am able to update all important information through it. I can add/change emergency contacts. Wonderful product!
PROSI love that I can make payments and update contact information for my child.
CONSThere is nothing I dislike about this product.
Vendor Response
Thank you for your kind review. We always welcome feedback from our customer's customers, the parents like you.
Replied April 2019
Cassie
Used free trial
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
2
Reviewed December 2012
Overall happy with the product, excited about upgrades/updates offered
Overall I would recommend this product. We are always finding new features that help track and improve the daily operations of our schools.
PROSease of use variety of reports continual improvements,willingness to accept suggestions for improvements
CONSunable to edit ledger entries, can only be voided and reentered no staff notes or mass email for staff customer support via online customer support very rarely helps, if even responds there is no accounting report that forecasts FUTURE tuition income, based on billing box entry to future start dates ledger would be nice to show which user entered the charge/credit/line item
Cassandra
Primary/Secondary Education, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2016
OnCare Review
OnCare is fine if your needs are very basic but our Center needed to have more options available for functionality.
PROSI liked that OnCare could be logged into wherever you were.
CONSThe lack of options
Vendor Response
Hi Cassandra Thank you for your feedback. OnCare offers a lot of options. We will reach out to find out more what you need and provide training so you can take advantage of them.
Replied May 2017
Cleo
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
Nice software that keeps nearly all the information I need all in one place
The ability to have the majority of the information I need all together and being able to pull reports easily.
CONSBecause the software is so robust at times it can be difficult to find what you are looking for if you don't access it on a regular basis.
Michael
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2012
Review of oncare
I would highly recommend Oncare to manage and setup a website etc. They made it seem very easy and we have found it invaluable. We can manage the content easily. This has been invaluable.
PROSThe website is very easy to use and update, very flexible and intuitive. It has helped our visibility tremendously and customers and prospects find it easy to navigate. First class support and responsiveness from Oncare for any questions we might have. One can change it any day and it always looks vibrant and fresh.
CONSabsolutely none, first class.
Desiree
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed November 2012
I love It
I love this Program
PROSI love how easy to use and work through. Has all the features our Office needed
CONSIts a bit difficult remembering how to get to all the reports
Ron
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed November 2012
On Care is awesome!
Two thumbs up!
PROSThe customer service is excellent.
CONSNothing to report