CallHub
About CallHub
CallHub Pricing
CallHub does not charge a subscription fee. You only pay for the calls and text messages you make. Inbound and outbound voice and SMS campaigns vary in price. CallHub is available in 200+ countries. See complete pricing: https://callhub.io/pricing/ Voice Rates (United States) Outbound calls: USD 0.014 Inbound calls: USD 0.012 SMS Rates (United States) Per-message sent: USD 0.016 Per-message received: USD 0.012 Buy local numbers at USD 2 per month. Rates are for billing increment of 30 seconds.
Starting price:
$199.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for CallHub
1 - 5 of 82 Reviews
Julie
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Callhub is the wave of the cell phone future!
I'd gladly love to contribute my "2 cents". A dear friend introduced me to this awesome communication tool for an online marketing business we worked on together. The ease of setting up campaigns (which you've updated since the original process-:O) has made getting my messages out to interested prospects sooooo much easier! Many systems out there have you spend too much time trying to figure out how to work them vs. using it to connect with people. Callhub is the answer now and always will be for my marketing purposes! Thanks for the brainchild gang. Gratefully, Julie Barkley - www.moneymadeybyhelpingothers.biz
PROSEase of campaign set up and sending.
CONSI haven't located the feature that permits me to download all at one time the responses that were positive after sending out a campaign. That functionality will enable me to at-a-glance quickly connect with those that are interested.
Vendor Response
Hi Julie, Thank you so much for the review. It means a lot. We've taken your feedback to the engineering team.
Replied January 2017
Jordan
Verified reviewer
Political Organization, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Indispensable campaign tool
Overall, I have continued to use CallHub for several years and have appreciated the improvements I have seen over this time. I find the SMS Broadcast feature is an invaluable way to mobilize volunteers during a campaign, as it allows me to reach dozens of people at once in a way that gets far higher response than email, and allows me to carry on two-way communication with them. I have also used CallHub to run phone campaigns during elections for voter outreach and Get Out the Vote (GOTV) efforts, and between elections to invite people to events. I have also used the Voice Broadcast feature in various ways, from inviting people to events to, in one case, contacting almost every household in a small province to generate leads for people wanting more information about a plebiscite that was taking place.
PROSAs someone who has managed and worked on a lot of campaigns and use NationBuilder as my primary database/website solution (which CallHub integrates beautifully with), CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years.
CONSWhile CallHub works without a hitch at least 99% of the time, occasionally I or my call agents still run into unexplainable bugs that can temporarily bring campaigns to a halt. That is of course frustrating for both volunteers and for campaign organizers, especially in the high-pressure context of a campaign where every minute of delay can mean one less contact with a voter.
Joep
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2024
Phone banking for climate march
It seems to be the only tool available in EU that is both GDPR compliant and well suited for work with volunteers. Comparable tools are mainly set up for sales teams
CONSincompatibility / issues with chrome browser
Eli
Verified reviewer
Law Practice, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2018
Very low cost product, but you get what you pay for
When call hub works, it works well and it delivers results. When it doesn't work, it can be a hair pulling process with long wait times and many "we'll add that to the development list" type answers.
PROSThe collective texting is a very powerful tool and fairly unique in the market. The calling features are fairly intuitive, and once you figure it out, many calls can be sent easily. Onboarding agents is a short and simple process. Since this is browser based, I've set up distributed networks across large geographic areas with relative ease. Especially for older people, app or software downloads is a major barrier thay Callhub doesn't have. Also, the team has made many changes based on problems I've found. Sometimes, too slowly, but it is clear the development team is good at listening to and understanding the problems faced by customers.
CONSThe customer service is easily the worst part about Callhub. The team tries, and fails, to provide rapid, responsive, and effective customer service. Their front line agents do not have the technical capacity to fix most problems. The handful of people who can fix the problems do so fairly slowly, if they can at all. Further, the customer service team fails to anticipate the needs of their clients. For instance, I had a use case where the amount of calls I wanted to make in a day was not technically possible on Callhub. I sent numerous emails about having to dial the large amount of numbers, and nobody thought to inform that it would be impossible.
Anthony
Transportation/Trucking/Railroad, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Ever Since I started Using Call Hub
My experience with Call Hub overall is a very positive one and will continue to use it consistently. It raises my bottom line cash flow. Invest a little but the return is much more.
PROSI am able to reach and respond to my clients that answer their phone which saves me soooooomuch time dialing out to them one by one.
CONSThe least thing I liked about the software is the phone numbers I rent doesn’t tell me if they are expired or not.