All Verified First Reviews
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Kyle
Verified reviewer
Construction, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Best out there
Fast easy and effective, will find anything you want to know
PROSThe depth of the search is almost overwhelming. Very accurate and effective in accomplishing whatever your looking for
CONSNothing, loved the ease of use and effectiveness of every search
Reasons for switching to Verified First
Easier to use and cost effectiveness
Vendor Response
Thanks for the kind words, Kyle! We appreciate your feedback and are excited to hear you're loving Verified First.
Replied January 2020
Stephanie
Religious Institutions, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2019
Background checks in a snap!
Verified First is a software that increase security for organizations and individuals by eliminating paper copies of SSN as signed verifications. The software, once demographic information is entered into a database, pulls the information into a basic form to either email or text to allow the applicant to enter their own SSN and finish filling in the form. This is one of the more secure background check software I have interacted with.
CONSRecently I have seen some improvements in the notification process... one concern I have experienced is the notification process of a completed background check. Unless an admin actively enters into the database, there was little notification to inform one that verification was necessary.
Vendor Response
Thank you, Stephanie. We will forward your comments to our product development team.
Replied January 2019
Tiffany
Logistics and Supply Chain, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Best Customer Support
This is easy to use and the customer support is the best I have run into in 15 years.
CONSI have no cons or dislikes about Verified First
Jennifer
Primary/Secondary Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2018
Cost too high
The system is very easy to navigate for the potential employee and the employer.
CONSThe cost of the software is about 50% more than the same services with other vendors.
Vendor Response
Hello Jennifer, Thank you for your review. We're sorry to hear that you had this concern. Your Account Manager, Andy, reached out on 10-12-2018 and 10-24-2018 to arrange your account review. We are still here for you to discuss this and any other concerns you have so we may provide the best service. Please feel free to contact us -- your Account Manager's direct line is 855-445-4360. Our Client Service department is 844-709-2708¿ or ClientServices@VerifiedFirst.com. Sincerely, Verified First
Replied October 2018
Carol
Staffing and Recruiting, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Verified First is a wonderful service
Customer service is knowledgeable and I am overall satisfied.
PROSThis program is easy to use, gives quick results and works well with Top Echelon
CONSI don't have any issues to discuss at this time.
Michael
Consumer Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Background Checks Fast and Simple!
Overall we have had a great experience with Verified First and continue to partner with them.
PROSThe #1 item for our company utilizing Verified First is their fantastic customer service and employees. Every time we have a question, go through a contact change, or just go through a usual account review the individuals we work with are top-notch.
CONSWe don't really have a con for the software; we utilize it for simple background checks currently and the turnaround times are typical.
Linda
Mechanical or Industrial Engineering, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great for Small Business
My overall experience has been excellent. Customer service is very efficient. They offer great resources.
PROSCost effective, ease of use, timely responses, various other resources that follow today's workplace trends.
CONSI have not cons at this time. I am very satisfied with this product.
Jillian
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Verified First is a great product
It is a great platform to run our background and drug screenings. Easy to use.
PROSIt is easy to use. Quick turnaround time.
CONSThat you have to approve every order that you enter.
Richard
Staffing and Recruiting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
great choice when you need quick background checks
Very satisfied. I find their portal easy to use, they provide a quick turnaround time, and they are reasonably priced compared to other similar services.
PROSI find their portal easy to use, they provide a quick turnaround time, and they have great customer service.
CONSIn the 2 years I've been using the service, I have not had any service or quality of product issues.
Vendor Response
We appreciate the review. Thank you for taking the time to share your experience with us.
Replied April 2020
Terrence
Industrial Automation, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Verified First Prufrex Review
The soft ware is very user friendly. It's easy to train a new administrative person to learn how to use.
CONSAll checks well with the program. No improvement necessary.
Vendor Response
Hi Terrence, thank you so much for the review. We are happy that our solution is solving your business needs.
Replied September 2021
Warren
Medical Practice, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Verified First is quick and easy to use
Customer service, while only needed occassionally has been very responsive. Results are returned quickly, the website is great to use.
PROSBeing able to quickly enter a request and get results, normally in a day or two
CONSThe cost is a bit higher than what I was using.
Reasons for switching to Verified First
Wanted to have two vendors set up for background checks. It turned out we liked Verified First better and now they are the primarly choice
Alethea
Primary/Secondary Education, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
All in One
Easy to use
PROSWhat I like most about the software is that It is very user friendly. Also, I feel like the info that I’m importing is safe and the info returned is current.
CONSThere’s nothing a didn’t like about using the software. As a user, you could not have a better software for your background needs.
Anonymous
11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2019
Verified First
I like the ability to either enter information for a background check manually, in a batch or by sending a request to someone and let them enter the information themselves.
CONSI haven't found anything I don't like yet.
Vendor Response
Thanks so much for your comments! We appreciate you.
Replied July 2019
Vanessa
Construction, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Awesome
Loved this software to check backgrounds for future employees in our company
CONSIt takes a bit to gather the information for one person. But it’s a great tool to use
Vendor Response
Thank you, Vanessa! We appreciate your kind words.
Replied November 2018
MALIA
Internet, 1 employee
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
Verify
It pulled up exactly what I wanted to know.
CONSIt gave a full detail description like a resume, which seemed a little much.