All Kangarootime Reviews
1-25 of 89 Reviews
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Rebecca
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Kangarootime
This is a great product that has helped make communication with the parents much easier through the messaging app. Parents have also been paying at a faster rate due to being able to pay without having to be on site.
PROSThis software is very easy to use. It gave us a way to communicate with our parents efficiently and effectively. The parents are able to see how their child's day has been as it's happening in the classroom. Collecting payments from parents has become easier since everything is done through the app and they receive invoices daily. As a administrator of three sites I like being able to see what is happening at all three locations while not having to be on site.
CONSWhile in the rooming setting it is often hard to see the child's pictures in each classroom. It would be nice to have those enlarged. We would also like to have the guardians face flashing on the child instead of the bouncing kangaroo so we know exactly who is picking up the child without having to take a couple extra steps.
Reasons for switching to Kangarootime
The benefits kangarootime has with communication with parents.
Vendor Response
Hi Rebecca - Thank you so much for taking the time to write a review about Kangarootime. We're so happy to hear that we've helped your center with collecting payments and communication with your parents. We shared your feedback about the rooming with our product team. If you have any additional feedback to share in the future, do not hesitate to reach out!
Replied December 2019
Jill
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Helpful Tool
Kangarootime is a software package that takes care of my of our needs in our PDO & Preschool program. It covers billing & payments for our families, tracks employee time worked and allows for daily communication with our families. Overall, we are pleased with KT and the service they offer.
PROSThis is the first software program that our center has used. The billing and auto pay is wonderful! There are a lot of options so that we can personalize the billing. I never have any past due accounts with online & auto pay. This is also a good tool to share daily information and pictures with the parents. One of the things I like most about Kangarootime is the people. Customer service is very responsive and helpful in finding answers to questions and problems. They also listen to the needs of the customer and add needed features into the software.
CONSMy older teachers have struggled to learn to use the program. The user interface isn't as intuitive as it could be.
Reasons for switching to Kangarootime
We only used this program for billing and tracking payments made.
Vendor Response
Hi Jill, thank you so much for taking the time to write a review! We're so glad to hear our billing and parent communication features have helped your center. We're also glad to hear our customer service team has been helpful as that is most important to us! If you have any feedback in the future, please don't hesitate to reach out.
Replied April 2022
Dellisha
Education Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2019
Good foundation with work to be done
I like the ability to see the amount of children in the building and the amount of children enrolled. As well as the ability to take pictures.
CONSI don't like how outdated this software seems. I compare to tadpoles and I like that Tadpoles is particular with the tablets that can be used for their software and the tablets take phenomenal pictures. The quality of pictures sent home are a disappointment. I do like the way the pictures come out when teachers log into Kanagrootime from their phone. I just feel like the software is so outdated. I always think that when it comes to billing there's no way to fix a mistake. No easy way. I think it's silly to have to "credit" or add line instead of delete a billing mistake. I don't like how glitchy the app is. If I look through my gallery and keep scrolling it crashes. I don't like how I have to explain to parents to view the breakdown of their billing on the browser because the app does not offer it. If a child is "tagged" in a photo with other children (group photo) that photo shouldn't be able to be downloaded. That's another thing I love about Tadpole and how up to date it is with technology. as a mother, I would be very upset if someone posted my child on their social media without my consent.
Reasons for switching to Kangarootime
Different jobs. Different location and different company.
Vendor Response
Hi Dellisha - Thank you so much for taking the time to write a review about Kangarootime. We appreciate the candid feedback about our software and have shared it with our product team. We're always open to feedback and incorporate it into our design process. I'm excited to share that a lot of your recommendations will be included in our update that will be released next year. If you have any further feedback you would like to share, please do not hesitate to reach out.
Replied December 2019
Daria
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
All You Need in One!
I love how Kangarootime is a multi-functioning app! I can process billing, maintain attendance records, keep contact information for all families, manage a healthy communication system with families, send photos to families and manage a secure keyless entry system for entry into my center.
CONSI don't have much negative feedback on Kangarootime. Overall, I am very pleased with the service.
Reason for choosing Kangarootime
The door integration with Kisi for the keyless entry system/Bluetooth security.
Vendor Response
Hi Daria, Thank you so much for writing us a review! We're delighted to hear that you've had a positive experience with our platform and that it helps manage all aspects of your center. We're always looking for ways to improve our product so if you have any additional feedback, don't hesitate to reach out! Thank you again. - The Kangarootime Team
Replied February 2024
Samantha
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
3+ years with this software
KangarooTime has everything we need for our business. From the parent experience to the staff experience - we have minimal issues.
PROSAs a childcare director - it was very important to me to have a program that the parents feel included. KangarooTime helps us communicate effectively with our parents, and organize our tuition and paperwork. We love the checking in and out feature.
CONSThere needs to be an admin / staff app instead of fully web-based. The interface of the daily reports (circles in circles) is not user-friendly. Billing is too complicated.
Reason for choosing Kangarootime
The check in and out feature on KT was more user-friendly and what we needed.
Reasons for switching to Kangarootime
We wanted a billing aspect.
Vendor Response
Hi Samantha, thank you so much for your review! We're so glad to hear that our parent engagement features have helped improve communication at your center. We're looking forward to updating our interface and improving features in our new platform. Stay tuned! If you have any further feedback, please reach out. Thanks again!
Replied February 2022
Kristin
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Change is hard but well worth it!
One of the best aspects of this company is its customer service. If you call you are not on hold forever and you speak to a live person. emails are answered within 48 hours and during the set up process the staff was available at any time to help trouble shoot. We do have a weird payment schedule and the staff continues to work with us on tweaking things to get the right. Our parents love the daily reporting which we did on paper prior and the automatic and electronic billing. Overall A+ from me!
PROSThis is very user friendly and combines what we were using 2 or 3 softwares to do into one package. Our goal was to have better and more consistent communication with our customer base and this does it and more!
CONSDislikes would be not being about to put all the children to sleep at once in the rooming module, which I have reported to the company and this is coming as a change in the future.
Reason for choosing Kangarootime
There was another childcare center in my general area that had switched from ProCare and was able to help me get over my fears of change and was willing to answer questions and show me how it was working for her company. Also the sales staff was much more down to earth and friendly instead of just pushing their product down my throat like to other company we were considering.
Reasons for switching to Kangarootime
Was looking for something more user friendly on the admin and parent side. Also needed support from the company as technology is not always my friend.
Vendor Response
Hi Kristin - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear we have helped to improve communication with your customers! We also are glad to hear that our customer service team has been helpful to you. If you have any feedback you would like to share in the future, do not hesitate to reach out.
Replied December 2019
Laura
Primary/Secondary Education, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2019
Kangarootime
Using Kangarootime over the past several years has streamlined collecting tuition in a timely manner. From lackluster payments that run several months behind all the way up to the end of school in June, we now (in December) are completely collected for our 2019-20 tuition.
PROSKangarootime maintains records - from financial to children/family files & attendance in one streamlined package. Because it is maintained in the Cloud, it is much more secure than paper documents in a physical location; however documents scanned & uploaded can be easily retrieved & printed by both school administration & parents. Kangarootime is not a finished product. It continues to grow & change to accommodate users' needs.
CONSBecause Kangarootime was initially created for Daycare facilities, the billing structure is a bit different that the way our 10 month nursery school program bills. We have, however, managed a work around & the Support Staff are FANTASTIC!
Reason for choosing Kangarootime
The people. Hands-down the people! If something doesn't work right for us, if parents need assistance with their account, when we have suggestions for updates or changes, every issue was met with positivity, a sense of humor & kindness. We have dealt with all of their Support team as well is [SENSITIVE CONTENT HIDDEN] the owner & can unreservedly recommend Kangarootime because of them!
Reasons for switching to Kangarootime
EZCare was not nearly as flexible nor as user-friendly & interactive as Kangarootime.
Vendor Response
Hi Laura - Thank you so much for writing a review for Kangarootime. We are thrilled to hear that we've helped your streamline your school's tuition collection and also helped maintain your records. We are also very happy to hear our customer service team has been helpful! If you have any feedback to share in the future, do not hesitate to reach out to us.
Replied December 2019
Jeremy
Education Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Great partnership
Customer service is top notch. We have enjoyed working with the KT team and look forward to our continued partnership. The platform is simple to use for the end user. The apps work great and the reporting is better than any we have seen.
CONSThere have been some hiccups as we work on making the system work for us. However, KT's customer support has worked with us nonstop on addressing any concerns we have.
Reason for choosing Kangarootime
Jumbula refused to work with us. They were to slow to answer questions and said they wouldn't make any adjustments we needed to use the platform.
Reasons for switching to Kangarootime
Better data reports and overall features.
Vendor Response
Hi Jeremy, thank you so much for taking the time to write us a review! We appreciate AlphaBEST's partnership and support. With your help and feedback, we're able to make a beautiful product for centers. As always, don't hesitate to reach out if you need anything. Our team is here to help! Thanks again! - The Kangarootime Team
Replied January 2023
Daria
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2019
Kangarootime Pros and Cons
Kangarootime has been easy to navigate as far as invoices and billing. The team that we were set up with to launch the app for our school was phenomenal and responded quickly. The PDF files of "How-To" for Kangarootime that were provided for us to share with new families were very helpful as well.
PROSThis software has features that allow childcare centers to communicate with families as well as send pictures of their children.
CONSThe app does not notify families when a photo has been sent and our teachers find it difficult to manage the "rooming" feature. The function of tagging children in photos seems to be more difficult and has more steps than other apps that I have used in other daycare centers.
Reason for choosing Kangarootime
Kangarootime directly linked to our key less entry system KISI which allows parents easy and secure access to enter our building.
Vendor Response
Hi Daria - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear our invoices and billing are easy to navigate, and that our customer service has been so helpful. We will share the parent communication feedback with our product teamif you have any additional feedback in the future, please reach out to us!
Replied December 2019
Jennifer
Primary/Secondary Education, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Saint Francis
The one great benefit we have experienced is the automatic charging of the accounts. We used to have to charge the accounts each week.
PROSI like that we can send mass emails to all of the parents at the same time, the children's dailies can be sent electronically, pictures can be taken of the children for the parents to see daily, can keep an up to date account of the parents tuitions.
CONSOur parents have had some issues with the app and setting up their accounts. We have also had issues with the charges
Reason for choosing Kangarootime
Easier to use and had all of the elements we were looking for
Reasons for switching to Kangarootime
We switched so that we could use less paper and go green.
Vendor Response
Hi Jennifer - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that we've made parent communication and charing of the accounts easier for you! We will share the feedback about parents setting up the accounts and charges with our product teamif you have any feedback in the future, do not hesitate to reach out!
Replied December 2019
April
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
LOve Kangaroo Time
I like the ease of use for our parents and our Staff. We like that it allows the administration staff to see the staff to child ratio at all times. My favorite feature is the automation of the billing cycle. I do not have to push a button every week to push the invoices out and I do not have to run parents payments.
CONSThat we can not add both parents at registration. We can only add one and they have to invite the other parent, this has caused some issues with some families.
Reasons for switching to Kangarootime
I was tired of manually running the weekly invoices and parents payments.
Vendor Response
Hi April - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear that your parents and staff find it easy to use. We also shared the feedback about registration with our product teamwe have some exciting new features launching next year! If you have any input in the future, feel free to share it with our team.
Replied December 2019
Rebecca
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed September 2022
Everything in One!
Kangarootime makes daily operations easier. I can check attendance to see how many kids I am expecting. Staff and parents can communicate during the day through the messaging app. Multiple people can be included in a message through a feature to message an entire classroom or the entire center! Billing is done right through the app; parents setup automatic payment through their bank account or credit card so weekly all I need to do is verify the charges. Parts of billing can be confusing like when charges for next week are visible to the parent. It is easy to identify children with allergies because a yellow ring appears around their "face". Parents can put contact information into the app which makes it easier for staff to contact parents.
CONSI wish the messages part of the software could be organized, for instance sort messages into different folders; or filter by date or classroom or search word. It is time consuming to sort through an inbox to find what you are looking for.
Vendor Response
Hi Rebecca, thank you so much for taking the time to write us a review! We're so glad you enjoy the all-in-one functionality of our platform. We love hearing how you use Kangarootime to communicate with families and make billing easier. Thank you for the feedback on our messaging feature. We're always looking to improve! Our team is here if you need anything or have any additional feedback. Thank you again!
Replied October 2022
Katie
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2022
Kangarootime Review from a previous teacher, now Assistant Director
I love being able to communicate everything that we did for the day for each child; whether it's care or educational based. There are a few other "shortcut" options I would love to see, but overall I appreciate having a program that has many options to show the parents the quality care we provide!
PROSI really like that you can tell the parents everything about their child's day, daily! It's nice to be able to communicate with them using the messaging portion of the app as well.
CONSThere are some aspects of Kangarootime I would change. For Education: When uploading pictures, it would be nice to be able to upload more than 2-3 pics at a time. Also, I would love to see more "milestone" options to click when observing what they learned.
Vendor Response
Hi Katie, thank you for taking the time to write us a review! We're so glad to hear you enjoy our communication features. Stay tuned as we continue to improve our user experience! Thank you again for your feedback!
Replied February 2022
Lynda
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Kangarootime has helped to free some of my time since I don't have to make sign-in sheets every week
I find Kangarootime user friendly and once you learn how to operate it, it's pretty easy. I like the fact that all the children are assigned into classrooms, so I know who is here and who is absent. I also like the fact that the company is always improving functions and making it easier for everyone to use.
CONSWhen you are on one page and need to go to another, it is difficult to go back and at times you have to start from the beginning. We should be able to go back and forth, from page to page with out being dumped out of the system. In the messaging area I would like the parent to be assigned to a child especially if they have a different last name. In the afternoon the teachers stay on the main rooming page as, they are responsible for check out for all the children and you don't see when any new messages come in. If parents don't request check in or check out, we don't know if that child is here until we are in our separate classrooms or ready to go home.
Lisette
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
KangarooTime Review
Overall, I love KangarooTime! Coming from the "old school" method of paper and pen, this software has made our centers day to day so much easier!!
PROSMakes the day to day input of a child's day so easy and user friendly, even for those who are not good with technology.
CONSOne thing I wish we could change is some of the billing components (being able to go out in the future with changes instead of having to do the week before). I also am not a fan of the fact that if you make a change in someone's account after Tuesday that uses autopay, it cancels out the autopay for that week.
Vendor Response
Hi Lisette, Thank you so much for taking the time to write us a review! We're so glad to hear that our software has made operations at your center easier. We appreciate your feedback and are always looking to improve. Don't hesitate to reach out in the future! Thank you again.
Replied March 2022
Dawn
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2019
Review
Overall my experience has been great. [SENSITIVE CONTENT HIDDEN] is amazing and ready to jump in and help when I have a question, concern or suggestion.
PROSI like that I can set up the billing process and leave it to run everything.
CONSPulling reports is a bit trying. Putting in an excel doc instead of just giving info needed. After getting the excel spreadsheet, I then have to manipulate it to get the exact info I need out of all the info it gives me.
Reason for choosing Kangarootime
We felt it would give us everything we needed in one app. Also, it was highly recommended by another center director.
Reasons for switching to Kangarootime
We were wanting to be able to pull information for the owners more easily. Like enrollment, billing, withdrawals. We also liked having all the daily info to parents, billing, all information in one app.
Vendor Response
Hi Dawn - Thank you so much for taking the time to write a review for us. We're thrilled to hear that Kangarootime has helped with your billing process and our customer service team has been a great resource for you! If you have any more feedback in the future, don't hesitate to reach out to us!
Replied December 2019
Erica
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Useful tool
We have been using it for a while and enjoy having something that enable communication with families and a way to document all aspects of the children's day. It has been super useful and I know there are many programs suited for what we are looking for but Kangaroo Time works best for us!
PROSI enjoy the detailed features and the ability to update and edit notes throughout the day. It is fairly easy to use once trained in it.
CONSI understand the safety and security of the software, but there is a lot of clicking to get to one area. Often times have to refresh the page a few times to get to one area of the program.
Reason for choosing Kangarootime
It was the first resource we looked into and it really has worked well for us as a program!
Vendor Response
Hi Erica, thank you so much for taking the time to write us a review! We're so glad to hear our software has been useful at your center. We're constantly working to improve the product so stay tuned for updates! Don't hesitate to reach out if you have any feedback in the future. Thanks again!
Replied March 2022
Samantha
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
KAngarootime
It makes everyday documenting faster, easier, and very helpful to the parents. Makes teachers lives easier, and less paperwork!
CONSIt crashes A LOT. Has great features but not all of them work. Immunization inputs- too long, too tedious, and too much back and fourth.
Vendor Response
Hi Samantha, thank you for writing us a review! We're so glad to hear that our software has made day-to-day tasks easier and saved you time! We're continuing to make updates to improve your user experience. If you have any additional feedback, please don't hesitate to reach out. Thank you again!
Replied February 2022
Denise
Religious Institutions, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Kangarootime Use as a Church Administrator
It is wonderful software! I'd like to see it expand to offer more assistance with projecting income, expenses, etc. (Maybe it has that capability and I just have to learn more!!)
PROSI like the simplicity of it. Lots of content and information there, but it is simple to navigate!
CONSSome parents have had trouble logging in, etc.
Reason for choosing Kangarootime
Our Pastor met the originator of the company (I believe that was the young guy's role) at an educator's conference.
Vendor Response
Hi Denise - Thank you so much for taking the time to review Kangarootime. We're glad to hear that you like the software and it's been helping your center. If you have any additional input you would like to share about parents having trouble logging in, please reach out to us directly. Again, thank you for taking the time!
Replied December 2019
Jennifer
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Engaging with Parents
Kangarootime has helped our Academy to create excellent family communication between all of the staff and parents. It has created an easy way to manage our classroom ratios and to document child success.
PROSI enjoy having one place where parents can get all of their information from administration, teachers, therapists and nursing staff. I also like the ease of receiving payments from parents or guardians in one location where parents can see their invoices and statements.
CONSI would like the ability to upload videos to parents about what is happening in their child's therapy sessions. I would also like the ability to have fillable forms within the software for registration and incidents.
Reason for choosing Kangarootime
I attended NAEYC and heard a lady speak on comparing the different products. After looking at the comparisons, it appears that this was the best product for our needs.
Vendor Response
Hi Jennifer - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that Kangarootime has helped your Academy improve your communication. We also appreciate the feedback about the ability to upload videoswe shared that with our product team. If you have any additional feedback you would like to share, feel free to reach out to us.
Replied December 2019
Cynthia
Primary/Secondary Education, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Kangarootime is a great tool for preschools and childcare centers
My overall experience with Kangarootime has been great! The customer service team is swift and considerate. They take suggestions to help make the software more user friendly for our environment.
PROSWhat I like most about the software is the tracking and reporting ability for anything we might need.
CONSWhat I like least about this software is some of the functions require lots of steps that sometimes I forget.
Vendor Response
Hi Cynthia - Thank you so much for writing a review about Kangarootime! We're happy to hear that the tracking and reporting has been helpful to you. We have shared your feedback about the multiple steps with our product team. If you have any input to share in the feature, please reach out to our team!
Replied December 2019
Kellie
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Use of Kangarootime
We enjoy it! It makes my employees jobs so much easier!
PROSKangarootime is very easy to operate and the parents love checking in each day on how their child is doing. It saves us so much paper and time by not having to hand write as much. Messaging and taking pictures is a great tool for the parents!
CONSErrors occurring but I know the system updates a lot
Reason for choosing Kangarootime
The owner had chose this program and switched us over to it, much more useful than Procare which was the software we used previously.
Vendor Response
Hi Kellie - Thank you so much for taking the time to write a review for Kangarootime. We're glad to hear that our software has helped your parents and employees. If you have any feedback in the future, please reach out to us! Thanks again for taking the time.
Replied December 2019
Alexa
Individual & Family Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
KangarooTime
I like the Customer service most about this software.
CONSI like the billing Features least about this software.
Vendor Response
Hi Alexa - Thank you so much for taking the time to write a review about Kangarootime. We're happy to hear that our customer service team has been helpful! We would love to hear more about your challenges with the billing featureplease reach out to us and we would be happy to discuss in further detail. Thanks again for taking the time!
Replied December 2019
Samanth
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Love it!
The customer service team is great. All in all we love the software.
PROSI liked that it was not a monthly subscription. One payment and it’s yours.
CONSThe rooming feature could be more user friendly, but still works well.
Vendor Response
Hi Samanth - Thank you so much for taking the time to review Kangarootime! We're thrilled to hear that you like the software and our customer service team has been helpful to you! If you have any more specific feedback about the rooming feature that you would like to share, please reach out to us directly. Again, thank you for writing a review!
Replied December 2019
Taylor
Higher Education, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
KangarooTime
It has been great
PROSIt is very easy to use, simple that all my employees and parents have no problem figuring out the app/online
CONSI don’t like having to log back in every time I leave rooming but I do understand the reasoning as to why it is that way
Vendor Response
Hi Taylor - Thank you so much for taking the time to write a review about Kangarootime. We are thrilled to hear that our software is easy to use for both your employees and families! If you have any feedback in the future, do not hesitate to reach out!
Replied December 2019