As an IT i have been using this solution and providing support for it , for the past year.I can only say that this VoIP solution is not only fast in their services but also give the best support in all kinds of requests as i mentioned earlier.From our side we are really happy to use this solution and can only say that we look forward to many years of working with Squaretalk.

Fast serviceEasy IntegrationsExceptional and Fast Support onlineCovers all Destinations

To be frank there isn't something i can add in this field i am really happy so far with this solution.

As administrator it was easy to interact and implant our company Assimilation went well just the reports (billing one as well) need the extra work

Easy software for agents and managervery comfortable interface for managers to control the agents

reports still need lots of work - monitoring reports Outside listeners appear on managers monitorsno drop-down prefixes on WEBRTC

- Support from Costumer service, - Happy to share their experience,- Helping to set up settings on campaigns

No client tracking. If we do not report a specific problem or failure ourselves, the technical team does not detect it on its own e.g. ringing calls, to slow server for no. of Agents

I am very happy so far with the level of service and the product serve our needs

24 hour support, reasonable rate, easy deployment

changing did's is quite expensive for my liking, checking spam numbers cost a fee as well

Powerful platform for call management with an admin-friendly (and agent-friendly!) interface and amazing export possibilities for Excel lovers like me.

- Easy to deploy and manage - Customizable admin dashboard - Easily integrated with Zoho - Real-time reporting and analytics - Excellent support team

Some advanced features and functionalities seem complex and take longer to learn

Highly satisfied with the system, its features and customer support.

The team of Customer Support are very friendly and helpful. They are always available to fix any issue or answer any of our questions. The communication with them is very easy and we really appreciate their help throughout all the process. Especially, [sensitive content hidden] handled everything from the start, guided us and made sure that the set up and integration will be made quickly and without any problem on the way.The system was set up very quickly and it is very simple and practical to use for both users and administrators. Highly recommended for all business in order for their teams to be more efficient.

Haven't experienced any problem so far. Any issue that might have arisen has been immediately fixed by customer support team.

Thank you for providing a trustworthy, all time functioning service, as a company we are satisfied and especially thankful to [sensitive content hidden]

the absence of option calling back to us via mobile app or seeing the missed call

Immidiate support sbd response from the Squaretalk team if there are any problems appered during the work.

For now there is nothing to complain about.

After going through over 20 demos. I really liked how they got straight to the point and demo'ed their system very quickly. Most other companies took weeks just to respond. I don't know about you, but if I'm buying a software that help my clients get ahold of me super easily, then I'd expect that company to also do the same. Its very weird to reach out to predictive dialing companies and then they take so long to get back. SquareTalk got right on the phone with us and did several demos to show us every feature.

I spent weeks doing demos on over 25 predictive dialers and SquareTalk was by far the best. They treat you very well and have a great support team. I really couldn't say anything better about these guys.

They really don't have any cons. I liked everything.

The best software for companies that need voip solutions and call center solutions

All good as they provide very good solution for our demand and needs

As a buisness development manager for several big companies, along the way I've encountered several predictive dialers, but none of them came close to Innitels. fast, smart, litlle to none bugs, and the customer service???? the best in the field. In conclusion....you can't go wrong with Innitel, we use their services for years, and we say thank you every day for that. The interface is easy, intuative, with lots of functions, they thought about evrything. The support team is firstly, very professional, and secondly, very welcoming and nice. As for VFM...the best there is in the field, and believe me, I checked!!! The calls quality is good most of the time, better than the other providers, thats for sure. Thnak you again Innitel, for everything :-)

easy to use almost without bugs the best customer service there is intuative interface very good calls quality very good value for money

haven't found any yet

Whenever there is an issue that needs resolving the support team is quick and efficient in helping resolve the matters. Consistent quality of product.

Occassional bugs, but more so they get resolved quickly.

My company has been clients of Innitel for more than 2 years, one of the reason for applying for their services was because of the Dialer. We use it every day with 4 brands and 5 offices works perfectly every day like a well oiled machine. The Dialer has solved for us many problems and has saved for us alot of money and of course manpower. Any callcenter that makes calls to clients daily must get the Innitel Predictive Dialer .

Saves Money, Saves Manpower, Saves Time, Works on Pc Phone

Can't see how I worked without it before, very productive has all the UI requiered for any user to easily access, calls alot of clients at the same time, and gives you fast and quick results, it's very important for any call center to have this kind of assistance. This program can make everyone's work easier, and also is very good at marketing purposes. works on all of our systems with awesome intergration.

The quick response, efficiency, and the quality.

I don't think anything is bad

we have a good expiriense with the dialer any problem we incouter we know we have a great support team that fixing us any probem

I just made one call as a test via Squaretalk, and it worked perfectly.

I just made one call as a test via Squaretalk, and it worked perfectly.

I wasn`t sure what prefix to use it, but the Customer Service from Squaretalk solved my problem

Helps with the workload

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

it's a great technology no dought and like every other technology there is always things that can be improved on, my company is a small one still work in progress thank god I have tech guys to worry about that part, but overall the product is great.

This solution makes it easy to understand what is going on. I'm running a Call Center and have always had issues in getting reliable reports on time. This product has just greatly simplified my life.

Real time reporting made simple. Now I feel like I always know whats going on.

So far it's good.

Very affordable Very user-friendly Reporting and Analytics are customizable

Delay of 3 seconds when the call comes in

Had a test run seems like something really valuable and useful. Has some great features and very easy to use.

I just started using the Innitel dailer and its beyond my expectations. The easy of use is amazing, my employees are easily using it after short tutorial of 30 min and they are shifting my call center to new levels... I totally happy with the advantage system of Innitel and the bug jump in revenue on sells thanks to Innitel dailer !!!

Very helpful to track down statistic, friendful and simple to use, Perfect tool to monitor activities of the business.

This servic was instrumental in changing my business productivity immensely. I highly recommend it to other customers.

Was very impressed with the interface and the team was with me the whole journey. Awesome customer experience

This product has been a real game changer for our company. It has markedly increased productivity with steadfast results. Best product yet.