All APPSeCONNECT Reviews
1-25 of 150 Reviews
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Wei
Verified reviewer
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2018
Functional Product. Great, Professional Team at InSync
A much required link between our ERP and our website. Works honestly and intended.
PROSWorks as intended, with required functionality all present. Team at InSync is able to customize the software behaviour to anything we need (as long as functionality exists in Magento in the first place, which is a limitation that makes perfect sense). Scheduled activations of the software allow us to synchronize our website with our ERP almost in real time. Even with the time difference, team at InSync makes time to meet during North American office hours, and responds to queries and support tickets overnight most of the time, which is much appreciated.
CONSUser interface of the software takes getting used to, and does not seem perfectly optimized for ease of understanding, even though the required functionality exists. On the off chance an error occurs, the error messages are not easily understood by non-developers, or indeed anyone outside of the InSync team. There were some rare instances of difficulties reaching the team, especially in last minute situations, although that is only to be expected given the geographical and time differences.
Angie
Apparel & Fashion, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Exceptional product and service
EXCELLENT!!!! It was an absolute pleasure working with the team at AppseConnect
PROSI had the pleasure of working with Apps e Connect on a project that involved integrating our Shopify platform with Microsoft Great Plains. I must say that my experience with them, particularly with [sensitive content hidden], who headed the project, was nothing short of exceptional.[sensitive content hidden] is the epitome of professionalism. His deep knowledge and impressive talent in the field are immediately evident. What truly sets him apart is his remarkable 'can-do attitude.' No challenge was too great, and no request too small. He approached each task with enthusiasm and a commitment to finding solutions that exceeded our expectations.One of the standout qualities of [sensitive content hidden] work is that all of his developments and integrations worked flawlessly from the very beginning. This precision and attention to detail ensured that our operations ran smoothly without any hiccups.Thanks to the outstanding work done by Apps e Connect, we've experienced significant improvements in our business processes. Automation has become a reality, helping us streamline our operations and reduce both time and human errors. Our Shopify site now seamlessly integrates with Microsoft Great Plains, allowing us to focus our efforts on what truly matters – selling and growing our business.In summary, I can wholeheartedly recommend Apps e Connect, and especially [sensitive content hidden], for any software integration project. Their commitment to excellence, technical prowess, and dedication to customer satisfaction are truly commendable. It's
CONSWe didn't encounter any issues that [sensitive content hidden] and the team could not assist with
Mike
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2022
Wether an app nor easy.
They market it as an easy standardized solution to connect Navision and Shopify. But it's a software development project without any structured process or standards. After months still no results besides some screen recordings which suggest it would work. No deadlines were met
CONSIt's not an app to setup quickly and try it for free. It needs a complet customisation. There are no standards, not even in project management. The onboarding is pretty chaotic, we even came up with some documents to make it a bit more structured. After several missed milestones for many weeks, we still don't see and real working sync between Navision and Shopify. I don't know if it really works or if it's a scam but i definitely cannot recommend it and I'm sure a simple connection via FTP would have been much more efficient.
RUBEN
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
APPSECONNECT HELP US TO CONNECT BUSINESS CENTRAL TO AMAZON
I like to work with Appseconnect commercial and technical team, they are very efficient
PROSIt is very safe and steady. Our customer use it to connect their Amazon accounts to Business Central
CONSWe don't have any problem at this moment
jorge humberto
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Shopify SapB1 Integration
So far its been very good, we want to work further with them in the future
PROSMy name is Jorge Leipen from Proveedora PGP an ecommerce in Mexico specializing in car and truck tires, We started doing ecommerce 8 years ago in Magento 1, after 4 years we migrated to Magento 2, but the connector to our ERP, in this case, SAPB1 was giving us a lot of trouble, to the extent of even crashing the site. With this new integration we can map every brick and mortar store we have as a Shopify location.After 5 years we have decided to replatform to Shopify and we needed a new connector to our SAPB1. After a lot of research we decided to partner with Appseconnect. The implementation took more than we expected, but now that we have the connection between Shopify and SAPB1 it was well worth it.The interface and functionality compared to our previous connector is a big improvement. The service and attention that we got through the implementation was top notch. We want to give special thanks to [sensitive content hidden] and his team for his patience and excellent communication during the implementation process. We are looking forward to expand our connections to marketplaces in the future.
CONSintegration took more time than expected
Reason for choosing APPSeCONNECT
pricing and pre made connectors
Reasons for switching to APPSeCONNECT
Very bad service from ITM development
Richard
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent software
Seamless integration of WooCommerce and SAP B1.
PROSEasy to use, visual representation of workflow design, reliable, good value, good support
CONSI'm happy with the package overall, it does everything I need
Reasons for switching to APPSeCONNECT
Change of SAP supplier
Hans Lerche
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Automatic sync of data between Woocommerce and Business Central
Friendly, very responsive, professional and highly recommend.
PROSIt is completely automatic. We do not have to do anything. And it works. In case we want new customizations, these are easily integrated by their Team.
CONSSometimes the sync is not working, but this is due to compatibility between the two systems and not because of AppseConnect. For example if the text string from Woocommerce is very long, the sync will not succeed because Business Central does not allow such a long text string in the mapped field.
Tom
Verified reviewer
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
dc & appseconnect
Great experience, good service with great people
PROSI really liked the hands on approach of the APPSECONNECT team.They are very responsive and really know what they are doing.
CONSnothing specific, untill today "+3years" no issues to report
John
Verified reviewer
Wholesale, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Good product, great support
This was a very painless integration. While it took some time, they got it right and I would rather have something that works like described at the end versus being disappointed with something that was fast. It does what we want it to do.
PROSIt works and works as was described to me in our initial meeting. I have tried several programs and they are not as good as this one.
CONSThere is not a great notification system when it comes to errors. I can't get real time error warnings. I can live with it though.
Bonnie
Medical Devices, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Very efficient and pleasant business partner
We are extremely satisfied with APPSeCONNECT and would choose them again in the future for a new project. We would like to mention [sensitive content hidden], our technical consultant, in particular. She is very good at her job and we highly appreciate her. She is always very accommodating and didn't drop the ball on our project.
PROSThe team we had the privilege and pleasure of working with was extremely efficient, met all of our needs - whether big or small- and were very fast at implementing what we asked for.
CONSA very minor point might be the time difference. But it did not affect our cooperation at all.
Max
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Smooth & free of issues, despite the complex nature of our requirements
automatic syncing between our web store and ERP
PROSAeC has proven to be extremely capable of handling any and all requirements we have of it. We use it to sync our Magento web stores with multiple SAP B1 databases. We have a unique sales workflow within SAP, and initially I was concerned that what we needed from AeC might be too complicated and that we would have to make certain compromises. I am happy to say that there has not been a request that AeC could not fulfill. The AeC Sync Controller app has made syncing automatic, seamless and worry-free. It is also very simple to use, I can easily open the app to check system status and see a detailed sync log. I am a relatively new user to both Magento and SAP B1, but it has been really easy to understand how to use and monitor the syncing with AeC. The team at InSync have been incredibly helpful and responsive throughout the entire configuration and implementation process. Any questions I have had have been answered promptly and thoroughly. I'm very happy with the level of customer service we have received. They are kind, knowledgable, and always make sure our needs are taken care of.
CONSHonestly, any issues I have encountered with our Magento <-> SAP B1 syncing have been the result of occasional problems with our internal server and SAP configuration. AeC itself has not been the cause of any trouble and it fairly reliably does what it is supposed to do.
Jason
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
AppseConnect from Woocommerce to Dynamics
Overall a great experience but improvements in self-configuration of simple field updates or logic changes would be a welcome relief so that we can eliminate some of the burden from their team to perform simple MACs.
PROSWe felt that overall, the product delivered the expectation of synchronising a lot of customised requirements for our client. This includes the Woocommerce and Dynamics 365 shipment tracking plugin and supporting Australian specific requirements there. The ability to implement a 2-site to 1-crm solution where we need to look at centralising purchases from multiple sites was a challenge, but not attainable easily from other vendors.
CONSMean time to market was slow. Some of these delays were self-incurred but until recently, getting action from the team was hard. Recently however, we've found a stronger support base to get tweaks over the line and overall we're much happier than we were last year with the project momentum.
Reasons for switching to APPSeCONNECT
There was additional functionality we needed. CRM Perks is a bloody amazing product suite but when getting the customisations, 2-way sync that we needed, it would be out of their scope. When a push is required from WC to Salesforce or Dynamics, then these guys have a solid product. It's when a two-way interaction is required that the product is not yet at maturity.
Keith
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great Affordable Solution for E-commerce Intergration
We are a multi - unit, multi channel Tile retailer. This software allows us to publish our stock by physical location on our Magento 2 website and update prices, inventory and other attributes quickly and easily. It makes for a great customer experience and has saved us alot of money while helping to grow our business. The integration itself was a breeze - the team at Apps EConnect seem to be available 24-7 to fix any problems or issues we might have. Having had a bad experience with another provider I have nothing but good things to say about this company and product. I would highly recommend it.
PROSThis software works out of the box and the team at Apps E-Connect are on hand any time if a problem arises or if further customisation is required. I would highly recommend this product to anyone.
CONSWe have no issues with the software so far
Reason for choosing APPSeCONNECT
Codestone are a UK based Sap Provider and they were quoting a massive lead time to get our integration done, they were also alot more expensive than Apps E-Connect.
Reasons for switching to APPSeCONNECT
We had alot of problems with our previous software, our IT team was spending more time fixing issues than doing other work, also the support for our last software was apalling.
Sam
Wine and Spirits, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
No more double handling
Support for solving issues has been rapid. Can-do approach for our high level of customisation required.
PROSFlow of data from our ecommerce to our ERP has reduced hours of manual entry. Software connections can be subject to high levels of customisation to account for customer groupings, tax requirements etc.
CONSEvery sync process which is triggered is a bulk sync which doesn't give you an indication if everything has been synced or not. Some data can be missed and require more than one trigger to push from ecomm to ERP. Functionality to view records which are ready to sync then provide a success/not success status would avoid this issue. Error messages are difficult to interpret if not a developer which has extended our troubleshooting time. Due to this we have been resisting the 'auto-sync' so we can check if records have transferred correctly.
Amanda
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Happy existing customer
We have happily been using APPSeCONNECT since 2016 to facilitate the integration between Magento and our account system SAP B1. Due to a recent SAP upgrade and changes we had made to our website, we needed to reconnect our existing APPSeCONNECT. The support team are excellent; they are quick and efficient and always available to answer queries. They are a very pleasant team to deal with. APPSeCONNECT runs smoothly without any intervention on my part. I am regularly emailed a Connection wise status report, I would know quickly if there were to be an issue.
PROSWorks well - our orders download as needed and the stock is updated correctly.
CONSNothing to note ……………………………………………………………………………...
Joe
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Operations Manager
Very good. Would recommended to others business.
PROSApps connect team are always available to support whenever i need them. They always look after our integration with care and support.Very good communication.
CONSThe time difference is a bit of a challenge. But they are always available if needed.
Fred
Sporting Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
An interesting and thought provoking project with a very capable and helpful implementation team.
Automation of processes and better understanding of connectors and integration of systems.
PROSAppsEconnect automates many manual processes thereby saving time and allowing for scaling. Customization of touchpoints allows for management of unique ERP system processes and information specific to your organization. Sync panel points out where integration of AppsEconnect and your own system platforms are and aren't working thereby allowing you to address issues that arise. Implementation team was very willing to go the extra mile to help resolve any issues.
CONSThe very nature of a connector means that it is between one platform and another. When implementing this project every implication of set up and system processes have to be considered carefully. When dealing with a Shopify web store, AppsEconnect, SAP B1 ERP system, Credit card and Paypal payments you have created a matrix of platforms that need to be navigated and reconciled to make sure your system is doing what you want it to do. AppsEconnect will not correct or make up for limitations in your own ERP or Online store configuration, processes or information. This is where customization comes into play.
David
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Your trustworthy solution provider
We have been using APPSeCONNECT for few years and implemented Magento / Dynamics NAV and recently Shopify / Dynamics NAV integration. They are helpful and very responsive, we had a very tight implement schedule but they always keep positive attitude to response our requests and provide a proper solutions.
PROSThe solution is highly customize-able to fit your own business needs.
CONSIt would be even better if the touch-point event log can have additional transaction details.
Alberto
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
The best Developers of India
Appseconnect works so well! We needed to integrate our SHOPIFY store with SAP. They did a super implementation, the communication is very clear and the job is done in a bit. After the integration the assistance is super, they are available every hour of the day and they fix any issue anytime.
PROSbecause they are able to integrate SHOPIFY with SAP in all of the parts.
CONSEverything is good! I can't say anything about the negative!
Ivan
Luxury Goods & Jewelry, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Great experience with the team who has been helpful and responsive through put the project.
Syncing of complex enterprise data between two system for my company.
PROSHad been sourcing for solution to sync data between two platform for my company and came across reviews on this company. Decided to try out their services and really didn't disappoint me. Due to big differences in how the two platform works, their programme had to be manipulated to sync successfully. In the progress, samrat team was attentive to my explaination on the requirements and needs. Thereafter, they work on it really fast as well as fully customized to my request without arguements thus solving my problems in highly professional and experienced way. Very amazed and happy with the team.
CONSNo big issues or problems were encountered through out the implementation and progress of the project. Perhaps only slightly disadvantageous was our location. We are based in different country therefore there was slight time different. Otherwise I believed samrat and his team could had completed the solution for me even faster.
Becxy
Import and Export, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Good solution for a complex problem
We had to create a very complex connection between our MMS and WooCommerce. This took time and there was often confusion on both sides because requirements were formulated unclearly or tasks were marked as finished even though they were not yet finally running. So it was not an easy process, but in the end we are now very happy with the finished product.
PROSAppseConnect handles the connection between our MMS and the website. After the test phase, the process runs completely automatically, without any need to take care of it. The team is very friendly and took care of our 1000 small and big customisations.
CONSPersonally, I am not yet a fan of the new online portal, as it is not very user-friendly compared to its predecessor. After the GoLive, however, it is only rarely necessary to use it, so that will no longer be a problem in the future.
Óttar
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Integration made simple yet effective
My experience has been excellent. The staff members have been very flexible and professional and I must commend the implementation consultant Aritra Biswas for excellent customer service.
PROSAPPSeCONNECT is very easy to use and rich in functions. Being able to see logs for each touchpoint and customize sync intervals is very handy for our own connector as well as our clients.
CONSMaybe I would rather address this as something that is nice to have, rather than something I don't like about the product. But it would be excellent to get a descriptive notification if a sync between system did not work, as apposed to having to manually check it every time.
Gerardo
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Highly customizable Magento integration
We needed a realiable solution to integrate our SAP B1 with our existing Magento 2 store. Since we needed to implement some of our custom business model rules, we requested some changes to the base implementation, so it can fit those rules, this was not a problem with AppsEconnect. Previously, we had a bad experience with a solution made by freelance developers that were simply not available when the service was down. This is not a problem anymore with the great customer service from AppsEconnect, they are always available and open to fix any issues with the App or implement new requirements.
PROSCustomizable to fit your own business model. Saves you tons of time automating processes. The customer service stands out from competitors, always available to help.
CONSThe implementation and time to get everything going and functional, can be longer than expected, but the support team is very helpful with this.
Reason for choosing APPSeCONNECT
More affordable and customizable product.
Reasons for switching to APPSeCONNECT
Not reliable solution and very bad customer support.
Frank
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Appseconnect Review
Very Good
PROSNot too complicated and easy to apply certain things
CONSTook a long time to integrate and too many product developers were changed
Reason for choosing APPSeCONNECT
Had already API connections to Zoho.
Nirmit
Pharmaceuticals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Works Seamlessly
It is scalable and can be customized to your needs. Application is not heavy and performs efficiently.
CONSSupport turn around time can be improved.