All CloudM Migrate Reviews
1-13 of 13 Reviews
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Alberto
E-Learning, 11 - 50 employees
Used less than 12 months
OVERALL RATING:
4
Reviewed October 2021
A Good Option Above Native Migration Tools
Anonymous
201-500 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
CloudM Migrate makes migration a breeze!
I used CloudM to migrate a team of over 100 users from one company's GSuite to another GSuite. The architecture was incredibly complicated and messy and the software managed to navigate through all of it. I sent the CloudM team member who helped us with our migration cookies I was so happy with the experience!
PROSThe software was easy to use, even for a complicated migration like mine.
CONSI ended up using the advanced version of the software and likely should have opted for a plan that put less work on my team, which CloudM does offer. Regardless, the support received from the CloudM team was absolutely stellar. Someone on my team had made an error causing our migration to fail, and the CloudM team was there with us to troubleshoot every step of the way.
Vendor Response
We're so glad your migration was successful!
Replied November 2020
Brian
Information Technology and Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2020
Works great when there are no errors
Works great for most scenarios, if it doesn't work, then you are on your own.
PROSIt works flawlessly most of the time. If there are errors, however, it's very difficult to troubleshoot and getting proper support is hard.
CONSCustomer support could use improvement. Very basic troubleshooting steps provided which I had already completed before creating a ticket.
Reason for choosing CloudM Migrate
Lack of availability for G Suite Migrate and complex server requirements Mover.io got bought by Microsoft Cloud FastPath never replied to my emails Haven't had chance with MigrationWiz but looks interesting, especially from compliance perspective
Vendor Response
Thank you very much for the feedback Brian!
Replied November 2020
Nir
Biotechnology, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2020
not happy customer
useless customer support more than 24 for a response for no solution or not related URL. not able to have support online to troubleshoot issues. Very disappointed
PROSonce you figure out the software it almost does what you expected
CONSLack of support makes the software unusable.
Vendor Response
Thank you for the feedback Nir, we will certainly look into this. In the meantime, have you tried searching our Knowledgebase? https://support.cloudm.co/hc/en-us
Replied November 2020
Richard
Computer Software, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
CloudM Zimbra to Office 365 Migration
Enabled us to move to Office 365 quickly to avoid multiple systems in place.
PROSSimple web interface with automated setup / configuration of both systems. Migrated ~35 mailboxes ranging from <500Mb to >10Gb with very little issue. Options to sync just email, contacts, calendar, etc. as well as many other fine grain options were very useful. Also, running sync again just sent new items, very useful when still using old system.
CONSHad an issue with licenses but this was quickly resolved by support.
Reason for choosing CloudM Migrate
Cost effective and fully featured solution - and fellow Manchester company.
Reasons for switching to CloudM Migrate
Company move to Office 365 for other purposes (Teams and remote working)
Javier
Financial Services, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2020
Easy migration tool that can save you time and money
In order to do some migrations between tools, in this case Microsoft 365 and Google G-Suite, the option that the providers gave us were not efficient and they took a lot to migrate. CloudM did the migration in an awesome time and with statistics
PROSThere are a lot of sources and targets to choose in order to migrate tools. The installation is super-easy and also the wizard that allows you use the tool.
CONSThe only thing I don't like is that the software is Windows based and you've to install it onto a Windows Server machine.
Reasons for switching to CloudM Migrate
The tool integrated in G Suite was slow and didn't have the ton of options that CloudM has
Vendor Response
Thank you for the feedback Javier!
Replied November 2020
Matthew
Marketing and Advertising, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Far superior data migration than built-in options in G Suite and O365
CloudM allows us to automate migration between cloud platforms without much interaction after setup. This is far better than the built-in migration tools due to the lack of input needed once the migration starts (especially when importing mailboxes to G Suite) and the status of the migration is much more transparent.
PROSThis software is very easy to setup and use. Migration speed is similar to native options provided by G Suite and O365. One of the best features are the migration reports. This allows you to quickly determine what, if any, data did not migrate automatically. While other platforms also provide logs, these are easy to read and let us know exactly what failed to transfer.
CONSMigrating from G Suite to O365 is tougher than O365 to G Suite. This is probably not a fault of the software as much as it is a limitation of the APIs used to migrate the data. Shared Mailboxes and Public Folders in O365 take some time to setup properly prior to migrating the data. While you can allow CloudM to handle the creation on G Suite, we found that it is faster/less reconfiguring in the long run to create the destinations on G Suite first.
Vendor Response
Thank you for your feedback, we're delighted that you're so satisfied with CloudM Migrate!
Replied November 2020
Richard
Information Technology and Services, 10,000+ employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2020
CloudM O365 Tenancy Migration
Used for about 7 years to either copy data into O365 from Exchange or to perform Tenant to Tenant migrations.
PROSMail and OneDrive Migration work seamlessly once configured. Easy to set the initial bulk copy and then change the dates to just take new data from a date onwards.
CONSSharePoint migration not great as it will only take over document libraries without version history although this seems to be a limitation with most alternatives. The setup should be fairly straight forward but I found the documentation and support quite poor as if they are hoping you will give up and pay extra for them to manage the migration on your behalf.
Reason for choosing CloudM Migrate
Used it for a long time but will be evaluating other products again for the next project as although happy with the mail and OneDrive migration element think there maybe better solutions for Teams and SharePoint at the same price point.
Vendor Response
Thank you for the feedback Richard, we will certainly look into this.
Replied December 2020
Scott
Computer & Network Security, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Very easy to use
My experience was exceptional. I have zero complaints. I'm a one guy shop and I was able to migrate my big customer (2250 mailboxs), myself, although it was a very long weekend.
PROSI liked that after I got everything setup, I could just sit back and let CloudM do it's thing. Error logs were handy so I could get that last bit of data moved over without having to migrate the entire mailbox again. Also, I called for some support and even though I was in California and the technician was in Ireland I still was able to speak to a live human being.
CONSMy complaints are really not with the CloudM software, but rather with the GSuite and Microsoft 365. Getting admin rights on the two platforms setup was complicated but GSuite had some pretty good documentation.
Vendor Response
Thank you for the feedback Scott, we're glad the migration was successful!
Replied November 2020
Scott
Information Technology and Services, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
One Place for All of Your Email Migration Needs
I have run several versions over the last few years including the desktop, I have performed 6 to 8 migrations with it for various clients.
PROSIt is dependable and consistent and has a ton of options and features.
CONSThe configuration is getting a bit confusing (especially with the new Microsoft authentication scheme).
Reason for choosing CloudM Migrate
CloudM has the widest options for migrating between different platforms, as well as the best features for the cost.
Reasons for switching to CloudM Migrate
CloudM has the widest options for migrating between different platforms, as well as the best features for the cost.
Vendor Response
Thank you for your feedback, we're delighted that you're so satisfied with the product Scott!
Replied November 2020
Alberto
Verified reviewer
E-Learning, 11-50 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2020
A Good Option Above Native Migration Tools
Overall CloudM Migrate helped us achieve a problem we had with multiple users and drives attempting to migrate. It is a great tool for what it is meant to do. If you are having major trouble as I saw many others do, this is a go-to option.
PROSThe software did what it intended to do and alleviated the frustration we were having with the native Outlook to G Suite migration tools. It also did it in less than a few hours compared to multiple days of unsuccessful tries with native tools.
CONSIt looked and felt very outdated. But yet again, it worked as it intended to so looks are not always everything. It was a bit more technical than expected but nothing out of this world in complexity.
Reason for choosing CloudM Migrate
We needed another option because G Suite's Native Migration tool never worked.
Vendor Response
Thank you for the feedback Alberto, we're glad to hear you are finding it beneficial!
Replied November 2020
Daniel
Information Technology and Services, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Much to improve
ease of use and how fast we can perform a migration from one day to another.
CONScomplexity to resolve concerns, some situations need more involvement
Vendor Response
Thanks for the feedback Daniel!
Replied December 2020
Michael
Real Estate, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great software that saves time
We had to migrate between several cloud platforms after the purchase of my company. CloudM was easy to setup and saved us hours with the migration. It was as simple as ‘set it and forget it’.
CONSIt was a bit confusing initially to setup properly.
Vendor Response
We are happy to hear that CloudM has been beneficial for you. Thankyou for the positive feedback !
Replied December 2020