All TANAZA Reviews
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Greg
Food & Beverages, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2021
A solid platform with a solid team behind it!
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Unique solution
We have used Tanaza in some places with the main purpose to get used to it and to plan large schale implementations. So far we confirm that TanazaOS perform according to the specs.
PROSIt is very unique to see an independent Operation System like Tanaza that is able to create, manage and operate an wireless network regardless Access Points brands and locations. This solution is very competitive in regards to price and functionality compare with other cloud managed solution in the market. TanazaOS is as well very versatile when it get combined with other software platforms in Wi-Fi management industry.
CONSSince TanazaOS is new in the market there are still a lot of marketing effort to be done in the way to gain clients confidence in the market.
Bruno
Telecommunications, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Easy to manage Wi-fi solution
It made the rollout of our different client base much easier. made it easy to implement, and above all to manage. it was feature rich, and worked with different set of access point models that could cater for the different budgets of clients. even if a client used a more inexpensive model, it would still pack all the features built into the tanaza cloud. the type of analytics provided made sure our customers would benefit beyond the service they were getting from us, and made the return of investment much easier. support was excelent, whenever we had an issue they were all resolved in a timely manner with little to no impact to clients businesses. if there was a hardware issue, it was very straightforward to replace the access point and still keep the same configuration of the client. price wise its very easy to understand, and a good bang for the buck that we were getting for the service.
CONSthere are definitely a few things that can be better. there is still missing integration with some access point brands for some of our clients.
Reason for choosing TANAZA
bang for the buck in terms of price versus service easy to manage, implement and rollout.
PRAKASH
Information Technology and Services, 2-10 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed January 2021
REAL EXPERIENCE AT TANAZA
Numerous times electronically communicated & requested the Tanaza to waive off one time WL boarding charge but our request was declined.
PROS1. Hardware Vendor Agnostic, 2. Almost current features are available 3. Easy integration
CONS1. White Label cost not comparative to the market. At TANAZA one time WL boarding charge is not comparative.
Israel
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
My Experience with Tanaza
We can easily monitor all end devices which just a click and effecting changes remotely and in real time.
PROSThe Classic hotspot features are very great with real time analytics. I do love the simplicity of easy navigation especially on Tanaza Classic . Product is easier to use as well. Integrating Tanaza into our business has been of great help.
CONSI believe the features are very great to use. With the hotspot features there can be an integration to use front end languages. This will make designing plash pages much more interactive than rather relying much on external captive portal or on images that makes loading of pages slow down. Integration into our business was awesome.
Reason for choosing TANAZA
Turn key features especially the hotspot features suit our business needs. Great customer support service. Almost every ticket created is given the required attention and most of Tanaza reps go extra mile in assisting to resolve issues in form of recommendations with periodic follow-ups.
Brendan
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Love it!
We were looking for a low-cost, easy-to-use public Wi-Fi platform that makes the management of multiple Wi-Fi deployments nice and simple and Tanaza have absolutely nailed it. We're very happy with the platform and can't wait to see what the guys there will come up with next.
PROSWe spent some time researching various solutions in the market and Tanaza simply offers the best value for money public Wi-Fi platform that we could find. It is very easy to use, supports a range of low-cost Wi-Fi hardware options and works very, very well. Good functionality for public Wi-Fi, the fact that you can manage all your Access Points from the one portal is a real bonus, along with their great CMS for splash pages.
CONSLooking forward to seeing more reporting from the platform and closer integration with web filtering.
Greig
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
A solid platform with a solid team behind it!
Quickly realized that this software is built with much love and care. Great work!
PROSI LOVE: 1. The ease of use. Front office & Back office. All around! 2. Remote accessibility. 3. Affordability. 4. Great quick support. 5. Capturing our user data, in such an easy and organized way.
CONSNo cons that I can really think of, honestly.
Reason for choosing TANAZA
Looked into a few options, but none of them provided the solution as good as TANAZA.
diem
Wireless, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2021
Reiew
Fast deploy and easy to use Cloud stable
CONSWe expect mesh feature and support more brand
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Tanaza Best WiFi Portal Marketing for Enterprise
- its very good that we can design the portal advertising by using tanaza, its flexible for the wifi marketing, also convinience for the user as well when they try to connect to free wifi.
PROS- Easy to mange the portal and deploy from the cloud to the AP. - Well support with various devices such as Unifi. - Easy to setup not complex at all, download firmware, deploy and manage. - all in one centralized all the devices from the cloud.
CONS- Firmware not yet support for all vendor yet, i hope tanaza will work on this more.
Reason for choosing TANAZA
I didn't know because tanaza is good enough for my need and also pay less subscription per devices.
Shivam
Music, 1 employee
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2021
The Best Cloud Routing server
Its really awesome Experience from tanaza
PROSHy! I am Shivam and I am from India I love this tanaza firmware because of Cloud Routing this is a best firmware ever! In previous year I have Tp-Link 840N and I am finding some cloud Routing service and captive portals I can't find anything for my router but after so many researches then I find Tanaza . Tanaza is a best way to cloud Routing :) . But I have not money to purchase software so I try trial part and in trial part is awsome!
CONSIts doesn't have Vpn service Its need some Media sharing services
Reason for choosing TANAZA
After some researches
Derick
Computer Networking, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Excellent
It’s faster to use and very easy to understand
PROSIt’s user friendly and I like the color combinations
CONSColor combinations and user friendly and easy to understand
Reason for choosing TANAZA
Cause it’s user friendly
Ivano
Entertainment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2021
Pionieri nell'innovazione del wifi
Per il momento è molto positiva, ho iniziato a usare tanaza agli albori e uno dei fondatori dell'azienda è stato molto gentile permettendomi di testare il sistema prima di acquistarlo. Il sistema è davvero semplice da utilzzare, mi permette di avere sotto controllo la situazione della nostra wifi pubblica distribuita su un intera montagna.
PROSSemplicità di uitilizzo, possibilità di avere gli access point "virtualmente" in un unica rete anche se fisicamente distanti. La possibilità di usare gli ap che uno preferisce (io uso ubiquiti e mikrotik). Bello il sistema per personalizzare la splash page, è facile e si ottengono subito buoni risultati. Uno dei punti di forza è anche il pannello delle statistiche che permette di vedere con semplicità l'utilizzo della rete. Insomma un sistema completo e facile da configurare.
CONSSoprattutto nei primi tempi c'era una difficoltà col roaming tra le varie antenne, il sistema richiedeva che l'utente aprisse una pagina internet per riattivare la connessione, questo era abbastanza fastidioso e dava l'impressione che internet non funzionasse. Adesso il roaming va meglio ma è ancora perfezionabile (non capisco perchè il sistema avendo il mac di chi è correttamente autenticato non riesce a far navigare immediatamente l'utente quando si sposta da un antenna ad un altra). Peccato che è sparita la possibilità di spingere l'utente a mettere il "mi piace" per connettersi, forse è una limitazione di Facebook ma sarebbe bello se tornasse. Non so se è cambiato qualcosa adesso, ma alcune installazioni di firmware erano un po' macchinose e richiedevano linux.
Reason for choosing TANAZA
Tanaza è stato l'unico a darmi quasi tutto quello di cui avevo bisogno, al momento in cui ho scelto tanaza nessuno si avvicinava nemmeno minimamente al loro sistema. Certo ho avuto dei problemini soprattutto col roaming ma sono contento della scelta.
Pier Luca
Information Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Prodotto adatto a tutti gli Hotspot
L'abbiamo venduto alle aziende Installato e non ha mai dato problemi
PROSSemplice all'uso si installa su tutti gli AP di marche diversi Auto aggiornamento Possibilità di Captive Portal Pagina ingresso personalizzabile Possibilità di inserire il Filtro Cloud di Flashstart per la protezione navigazione
CONSNon ho avuto problemi, sicuramente si può sempre migliorare ma non so la cosa migliore
Reason for choosing TANAZA
sicurezza
Reasons for switching to TANAZA
semplicità
Erick
Restaurants, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2021
Implementación de un acceso a internet en una cafetería
En general la experiencia fue extraordinaria hasta el desastre del cobro.
PROSLa integración ha sido relativamente fácil, salvo por las actualizaciones de firmware que tuve que hacer en el router. La cantidad de dispositivos compatibles es inmensa por lo que es muy práctico. Lo implementé en una categoría y utilicé los códigos de acceso configurados por tiempo de conexión. La solución es realmente genial, siempre lo recomiendo y es mi primera opción cuando pienso en controlar accesos a Internet WiFi.
CONSMi único disgusto fue cuando quise agregar un nuevo dispositivo y me hicieron el cargo de una licencia de un año, les avisé que no la necesitaría y no me quitaron el cobro y terminaron bloqueándome. Creo que no nos pudimos entender con Servicio al Cliente, hasta el día de hoy no entiendo cómo no pudieron quitar esa transacción de cobro.
Reason for choosing TANAZA
Fue producto de una recomendación, yo estaba buscando controlar el acceso a internet en mi cafetería.
Antonio
Verified reviewer
Leisure, Travel & Tourism, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2021
Ottimo prodotto, facile da usare, ma...
Ottima soluzione e ottima esperienza. Il costo è effettivamente alto e non alla portata di tutti, tenendo conto che si paga a dispositivo e che di dispositivi spesso, per avere una buona copertura, si è costretti a metterne un po'.
PROSL'estrema versatilità, il poter avere tutti i device sotto un'unica interfaccia di gestione e un'unico sistema operativo (che si sostituisce a quello del costruttore) è una comodità impagabile.
CONSTenendo conto della bassa copertura di ogni singolo AP (dovuto alla bassa copertura delle antenne imposta per legge), si è costretti ad aumentare il numero degli stessi, ma l'assenza di un "vero" roaming tra APs si sente ed è un vero neo. L'editor della Splash page non è proprio per utenti finali ed non è così intuitivo da usare (l'interfaccia WYSIWYG spesso fallisce). Ultimo inconveniente è che non si capisce come viene considerato il periodo di utilizzo. Avendo un'attività stagionale, uso gli AP solo per tre/quattro mesi all'anno, ma non sono mai riuscito a capire, nonostante le innumerevoli richieste, come conteggiano i periodi (per giorni, per mesi, da quando a quando).
daniele
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
se ci sono riuscito io
molto personalizzabile, splash page molto bella,possibilità di monitorare ogni singolo utente
CONSnon essendo esperto di reti ho un po di difficoltà quando devo gestire A P. L' impossibilità di cancellare dall'archivio i codici già utilizzati . Non aver sotto controllo lo stato dell abbonamento, per saper il credito a dispozione bisogna sempre interpellare gli amministratori, che comunque rispondono sempre in brevissimo tempo.
Reason for choosing TANAZA
per la possibilità di interrompere/sospendere l abbonamento, anche se sarebbe interessante avere sotto controllo lo stato del proprio abbonamento
Juan Pablo
Wireless, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Tanaza, una grata experiencia
Sencillo de usar y poner en servicio equipamiento wifi tan variado, nosotros partimos con equipos de muy bajo costo por ejemplo.
PROSUsamos con frecuencia este software para administrar a nuestros clientes con sus zonas WiFi, lo que nos ha permitido ademas, facilitar una plataforma de marketing a nuestros Clientes como campañas de mailing masivo Nos gusta la facilidad del software para trabajar, permitiendo cosas tan sencillas como sacar una foto con el smartphone y pasarlo al portal cautivo.
CONSDesearia poder conocer un poco mas sobre como poder filtrar contenido web
Reason for choosing TANAZA
Precio y Sencillez en el uso
Aldo
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Tanaza te mantiene cerca a tus clientes
Para nosotros Tanaza ha Sido la oportunidad de crear un nuevo servicio dentro de nuestra empresa, confiamos plenamente en su capacidad como para integrarla en nuestra cartera de clientes.
PROSAquí en México la calidad de conexión a redes gratuitas siempre ha Sido muy baja, por lo que lo que más me gusta del software es la facilidad para utilizarlo.
CONSTal vez mejorar las posibilidades de diseño.
Reason for choosing TANAZA
Logramos lo que necesitábamos desde la prueba gratuita, probamos en un par de marcas sin embargo, Tanaza nos ofreció la calidad y precio justo para desarrollar el servicio en nuestro país.
Guillaume
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed January 2021
Easy Digital Social WifiPlateform
Buena, En término general con unos problemas de servicio al principio (conexión difícil y desconexiones..). Tuvimos castigos por no pagar a tiempo, sin muchos avisos y cuidados como clientes... falta una relación más personalizada y humana menos me parece. Estamos felices de usar su plataforma, gracias.
PROSSi funciona, y permite de manera sencilla conectar bien el soft y hardware y la administacion (WiFi Access, Data files, graphics) es Friendly.
CONSAunque el precio podría ofrecer más descuentos por números de licencias y tiempos de uso... room for improprement ! El Servico y asistencia en países lejanos no es fácil y quizás existe también oportunidades de alianzas locales, para brindar más servicio.
Joel
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Es gratificante alianza con ellos
La sencillez y facilidad de integración del producto es pasmosa. No necesitas ser un experto. Nada queda tácito en la plataforma.
CONSMejorar interfaz gráfica siempre será un plus.
Reason for choosing TANAZA
La calidad de su soporte y asistencia es inigualable. Te sientes totalmente respaldado.
Esaie
Verified reviewer
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Très bon logiciel
Très bon produit, rapide, optimisé et simple d’utilisation
PROSLe produit est très facile à utiliser et a déployer
CONSOui le design a besoin d’être améliorer pour une bonne expérience client
Reason for choosing TANAZA
Parce qu’il propose plusieurs solutions et devices et son Puissant Cloud
Reasons for switching to TANAZA
Parce que il est limité
Anonymous
2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Tanaza
Pur essendo un prodotto complesso, complessivamente mi ha stupito
PROSNumerose funzionalità e in continuo aumento, interfaccia chiara, prestazioni e reattività
CONSPrezzo e licenze, supporto hardware ancora limitato
Reason for choosing TANAZA
Stiamo valutando Tanaza perchè integra diversi aspetti della gestione di rete in un pacchetto molto interessante. Sarebbe ottimo il supporto all'hardware già esistente e ad altri networking brand. Per il resto, bravi
Marco
Computer Networking, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Su uso con mis dispositivos.
La gestion centralizada desde el panel de control.
PROSLo que mas nos llamao la atencion para u implementacion fue que dispone de una funcion de diagnostico de red, que es muy util para encontrar algun inconveniente que se presente ademas su panel de administracion es muy intuitivo.
CONSLamentablemente debe tener buenos conocimientos tecnicos para poder monitorear e implementar el sistema.
Giorgio
Telecommunications, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2021
Sistema versatile e completo.
Ho trovato una piattaforma unica per gestire i sistemi WiFi complessi con risultati ottimi, e comunque con un costo dell'hardware compatibile con il nostro business. Il risultato ha soddisfatto le esigenze dei nostri clienti.
PROSIl sistema cloud è di certo la peculiarità più importante, soprattutto perchè, parlando di AP, altri cloud non permettono l'intera gestione del sistema e la configurazione dell'apparato.
CONSAlcune funzionalità non mi sono ben chiare, forse un webinar potrebbe essere utile. Il costo della licenza per adeguare hardware esistente, è a mio avviso eccessivo. Per questo motivo abbiamo acquistato direttamente gli AP suggeriti da Tanaza con il software già installato
Reason for choosing TANAZA
Miglior rapporto qualità/prezzo.
Reasons for switching to TANAZA
Mi occorreva un sistema più performante ma anche facilmente gestibile dal personale che lavora all'help desk, che non ha una preparazione specifica.
Wajdy
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Excellent Simplified Console
Impressive, highly happy and amazingly satisfying
PROSThe cloud management portal is one of the simplest and most intuitive
CONSWider support to more access points and local controller deployment capability