All Commvault Cloud Reviews
1-25 of 39 Reviews
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Innocent
Verified reviewer
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Galaxy Backup Review
It really proved to be effective since i was able to recover all data from my previous phone S3 without a hustle which included data of prevous clients i had met with in a business meetings i had attended.
PROSI love it cause it helped me to recover my S3 phone data. which screen had broken it proved to be efficient since i brought a new S4 galaxy and after signing with my samsung galaxy account everything automatically updated it self to my new phone. That's amazing.
CONSIt can only be effective if you have a samsung galaxy phone.
Fernando
Computer & Network Security, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2023
Good software but must improve
Good solution for backup Office 365 produts. Price is very interesting option. Must improve some options but in my opinion, good option for use for SMB
PROSGood interface and easy deploy. Price is low respect other similar products.
CONSSchedule backup jobs can't configure as my needs.
Reason for choosing Commvault Cloud
Price. I prefer a product for backup Azure solutions outside Azure platform
Reasons for switching to Commvault Cloud
Price. Veeam minimun license for 10 accounts and Metallilc does not force you to buy a minimum of licenses
Mostafa
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Best Data Protection Solution
Protect various types of platforms High deduplication performance Easy network configuration modules
CONSToo many features result in complexity in troubleshooting
Robert
Computer & Network Security, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
5
FUNCTIONALITY
1
Reviewed May 2021
Why we are looking else were for a back-up solution
Our backs are failing every day since early April
PROSWe have made multiple appointments but I never connected. I was ask to go into Office, but no detailed instructions.
CONSTech Support - very hard to get the assistance needed
Vendor Response
Hi Bob. Customer experience is top priority for us. We contacted you within hours of learning of your support request last month, and have reached out again several times since. In case your contact information has changed please contact us directly at customersuccess@metallic.io. As you know, we've been able to identify the issue is with expired credentials unrelated to your Metallic deployment. We hope to hear from you soon so we can help you resolve this quickly, walking through the fix as we've offered.
Replied May 2021
Douglas
Computer & Network Security, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Commvault Cloud
Commvault accelerates routine and is always evolving. Ensuring data protection and management.
PROSCommvault is recommended for all types of organizations, from the smallest to the largest.
CONSConsole but I know that they are increasingly integrating all the features into the web console.
Yash
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Commvault backup
Sap instance db backup able to configured
PROSAble to configure Sap instance backup like hana, sybase and maxdb
CONSFull VM replication and instant VM recovery
Reason for choosing Commvault Cloud
Because of key features like1.instant VM recovery2.guest file restoration3.vm replication
Reasons for switching to Commvault Cloud
Hana and sybase backup
Pritesh
International Trade and Development, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Amazing Backup tool
This is the powerful tool on the data management. We can take the backup of various types of Database. Replication Platform is good. Java console GUI is very much good. Best on cross platform replication.
CONSNeed to minimize the compute resources for the tool deployment on the server. Aux copy job report only showing a source and Destination. If server details can fetch in aux copy then it will be a good.
Prajakta
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best backup Tool
It is a best for the backup and restoration. GUI console is best. Admin console is best for the support. Can easily configure the Agent backup, Best tool for the SAP Clients Backup environment.
CONSPorts needs required for the a Agent configuration. faced issue many times while extracting .tar file package in linux server.
Jos
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Thumbs up for HyperScale
Easy implementation which provides a proper HA solution for sites, functions as expected.
PROSIt's not a black box solution. Adjustments to the environment can be made, some with help of Commvault. Gluster functionality, no more rebuilding disks and data is always available!
CONSIt is based on a Linux foundation, sorry not a Linux admin :) Limited in devices which can be connected when using appliance.
Vendor Response
Hi Jos - we aim to please! Glad the HyperScale appliance is working so well for you & we'll be sure to keep an eye on your point re Linux too. JCA
Replied June 2019
Imran
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Best Disaster Recovery Solution with Excellent Customer Support
Commvault Disaster Recovery offers a comprehensive solution for disaster recovery, with features such as automated testing and failover, granular recovery options, and cloud integration.
CONSThe initial setup process can be time-consuming and complex, requiring technical expertise.The pricing can be high, especially for smaller businesses or organizations.
Ganesh
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Strong Platform for the backup
This is the best tool for the Full server and DATABASE Backup. We can easily take a backup of that server those size are more than 1 TB also. One touch recovery is the best feature in it. Best for the replication, Admin Console Dashboard is Good. Backup configuration is easy. Can easily push a agent on client server.Best for the replication.
CONSThere are storage policy, Schedule policy, Linbrary need to configure saperately. Will suggest to merge this for better user friendly. Tool taking long time while deplyoing.
Tommy
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Metallic is the Apple of Backup and Recovery Solutions!
My overall experience with Metallic has been AMAZING! I can't say enough things good about them. The pricing the support and getting up and going was so easy. I call them the Apple of Backup solutions because its true. One call and they get you all setup until your data is protected! They will work with big and small businesses which I personally like. Everyone needs protection.
PROSI like how easy it is to get setup and started. You can be up and running backing up your office 365 same day! I put in a request for service within that day I was speaking with a rep to get me activated and up and running. Its gives me peace of mind that I can set this up and running same day and move forward on with my day.
CONSThere isn't any experience I could say that is bad. The experience I had with them was nothing but good.
Reason for choosing Commvault Cloud
I choose Metallic over any alternative products because 1) they are affordable. 2) they were open to help any size businesses big or small. which I personally liked because even the small guys need protection too. 3) The support team is there with you every step of the way from. They are easy to get in touch with, which I like. It's makes me less in the dark and more comfortable knowing if I have any questions they are there for me.
Purva
Information Technology and Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Good one for backup environment.
Tool is best. We can easily configure the all types of backup like full server, Database type. Best for the HANA DB Sap Backup. Replication is a advance feature in it. Storage, schedule, retention policies are best described.overall Strong tool and having multiple and required option in single tool.
CONSDeployment is hard, Troubleshooting on the errors are very hard.
Heidi
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2019
We use it for backing up servers
We use this to back up servers such as SharePoint sites and documents. It is easy to browse the backup files and restore individual files or entire site collections. This is not a product for end users, only administrators can access the backups and perform restores.
CONSSlightly dated looking but is otherwise functional and easy to use. Installation and set up can be daunting the first time around.
Vendor Response
Hi Heidi. Thank you for your review back in February. We are glad to hear our backup is working well for you and your team. We are always striving to improve our customer experience and will certainly pass on your feedback regarding the 'slightly dated look' to our internal team. Stay in touch Heidi! James
Replied March 2019
Doug
Insurance, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Migrated to Hyperscale and no looking back
As the title says "Migrated to Hyperscale and no looking back". We have great sales people and excellent support from Commvault.
PROSThe speed of the backup. Being on a Linux platform, not having to constantly be rebooting MAs because of running out of memory or other issues. It great to come in the morning and have everything done and not spending the morning re-running failed jobs.
CONSBeing the 1st in our state and one of the 1st 50 customers, there were lots of growing pains. Biggest issue is the extra hardware spend for 10 GB switches for the HS network. Also, as mentioned, having to add 3 nodes at a time. Also, spending over 3 months to figure out how to route DASH copies over a different route than configured.
Ankit
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best in class backup and recovery tool
I have been using CommVault software from past 5 years. I have used couple of more backup solution but I like CommVault the most due to its simplicity. Also, Commvault is not just a backup tool it is a complete data management solution.
PROSEase of useEasy to learnEfficient backups
CONSThere is nothing as such. However, their support is just average.
Reason for choosing Commvault Cloud
Easy to manage.
Reasons for switching to Commvault Cloud
EMC Networker is also an enterprise level backup software but over the years it has lost its charm due to more efficient backup tools availability.
Siddhant
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Commvault is outstanding backup tool for data backup and recovery.
It very excellent.
PROSIt is very easy to use backup tool. GUI of Commvault is easy to understand and we can easily recover the data.
CONSDr replication setup is little bit difficult in Commvault but we can configure it by using KB's available in Commvault support docs.
Craig
Business Supplies and Equipment, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2022
Nice all in one product for cloud and on prem
Metallic has a nice web based console that consolidates all off their product line. It was important for us to be able to continue to use our distributed onsite storage for targets rather than the cloud and this allows that. They also offer Dynamics and 365 backups.
CONSOur biggest concern was they are unable to target tape devices, who uses those right? But we wanted to be able to at one location as a secondary backup. The pro's won out though and we want with them.
Reasons for switching to Commvault Cloud
Cost and lack of a nice central console
Vendor Response
Thank you for the review. We appreciate your business, and your feedback is very important to us.
Replied July 2022
Rahul
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
very much best backup tool
It's having multiple features are presently impactful Like we can take Full, File(Dump path) or Database backup through it. same we can do a CDR replication and Restoration trough it. We can set Daily/weekly/monthly/yearly types of retention in this tool. Can easily configure multiple Database backups in it. Best GUI, can easily handle, Monitoring also.
CONSHaving little hard while doing first time deployment. Extractor should be available for Linux OS also. If it will get then anyonecan install the agent directly.
Divya
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Commvault backup and recovery tool is easy to understand and easy to use backup tool.
The commvault software provide us data management for Backup and recovery options. It the most easiest tool to manage the backups and recover the same if any server crash is happened.
CONSIn some cases it is difficult to manage the DR replications from commvault tool. But after referring SOPs we can handle as much possible.
Benjamin
Construction, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Metallic is easy, secure, and reliable.
It handles endpoint backups very well. Encrypted and reliable.
PROSOnce Metallic is setup, you can forget about it and let it do its thing. I like the daily reports that I've setup to run and I don't have to worry about it.
CONSThe user interface can be a little tricky but not hard to understand and configure.
Reason for choosing Commvault Cloud
The SaaS solution was key. No hardware is needed.
Michael
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
An all encompassing back up solution
Commavault has come along way from when we started using them back on V6. We now use them for a single pane of glass backups.. Virtual, physical, exchange, DB.
CONSI guess the least thing I like is some of the documentation is hard to follow. There are so many different ways to configure agents and sometimes the documentation does not follow the UI.
Jim
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Scalability and Performance
The density of the solution is amazing, we have almost 1 PB in 6 RU, storage and compute. It scales very easily and management of the platform is just as easy as legacy media agents.
CONSSP13's ISO had a different kernel version than SP14, unfortunately I imaged some with 13 and some with 14 so my kernels are out of sync in two locations. It is fixable with re-imaging however.
Vendor Response
Hi Jim. We're so pleased to see you're getting such value from Complete & thanks for sharing your experience with the rest of the world on Capterra! We live for customer input & feedback at Commvault, so keep us updated with the SP13 ISO pointer, if it becomes anything more inconvenient. Thanks Jim! JCA
Replied May 2019
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Robust backup solution
The interface is easy to use and it is easy to install and deploy.
CONSNormally Commvault has a great customer service, but I think, some specific modules have a very small support department.
Mithila
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Commvault HyperScale Technology
All in one appliance with complete solution for enterprises and be able to expand as you want.
CONSPrice is too high. So only very high end customers can afford it
Vendor Response
Hi Mithila. We're so pleased to hear you're finding the HyperScale appliance & Complete solution such so useful for your business. We're always trying to improve our products & customer service, so if you ever have any Qs or further input for us, just drop us a line! JCA
Replied May 2019