We started using Skubana / Wxtensiv Warehouse Manager when we were outgrowing our previous order routing platform. This tool allowed us to set processing logic on all orders and route them appropriately. Additionally it helped simplify our worldwide inventory visibility and purchasing.

Support can be slow to fix bugs. Our account manager is very responsive and there are not many bugs, but they can take a month to get resolved once one is identified.

working with 3p has been nothing but the best! Yes, 3pl might take longer than usual to respond to certain inquiries but lets be realistic here, we as humans can only do so much in a day! If I need a quick response I simply call 3pl and provide them my case # and they help right away! It is a very straight forward system to use and is very simple to navigate. Smart View update is looking to be a great update to help in so many new functions that are very easy to manage! I use 3pl all day everyday! Love the help I get from all agents over there.

It is a very straight forward software to manage. Smart View update seems to be a lot helpful!!

The fact that I had to learn the new update, but with the help of the 3pl team I was able to figure things out. not so much a Con. lol...

Did provide us with better visibility of inventory however the order functionality and the API connections to clients are very poor and continually have issues. Support is poor at best, non responsive and rarely addresses root causes, continually just kicks the issue down the road with a bandaid patch.

Ease of implementation, implementation team was good to work with.

Order functionality is awful, continually have orders not pulled through properly. Support is slow and provides no root cause or long term solutions. Kitting functionality does not work properly, solutions are either alias skus or a constant transfer of inventory between skus. High order volume always breaks the system, we have to limit the batches in size other wise the system takes hours to process the orders. For a high volume facility this is not a good software. Very limited abilities with small parcel service, and a lot of additional steps are required. More for a slow LTL facility.

3PL Warehouse manager offers a full suite of functions, with the ability to add and or delete various functions

3PL Central is easy to navigate your way through

It is a bit difficult to set up items but once you have done it a couple of times, you can breeze right through it

Our distribution customers demand a warehouse management system that allows 24/7 visibility of their products, that allows them to send and receive orders electronically and is scalable to meet their future growth plans. The solution for us was 3PL. The 3PL system gives our customers outstanding features but still provides our company with a cost effective WMS solution. The ease of navigation for both customers and our users is a big plus. New features are always being added to upgrade the system. Customer support has been terrific. When we have a problem the courteous staff at 3PL has always responded quickly and professionally. I also like the small business attitude of "how can we get it done together so everyone wins". 3PL has been great for our company and I recommend it to any warehouse looking to upgrade their WMS system.

3PL offers us the following benefits: 24/7 web visibility for our customers. Multiple EDI formats to exchange data. Shiping and receiving e-mail notifications. Ease of navigation for customers. Simple order and receiving windows navigation. UPS label integration. On-going system upgrades at no charge. Excellent reporting capabilities. Bar coding capability. Great customer service.

System needs to provide the capability to print pallet labels for inbound shipments with lot and shipment details. System needs to be upgraded to provide more flexible billing schemes. System needs to produce a distinct shipping tally for the consignee to sign at time of pick-up.

Functioning WMS.

The software is functionally designed with 3PLs in mind. The software is probably one of the cheaper solutions in the market. The help videos under the "Office Hours" are very useful. There are some folks that work in customer support that are very knowledgeable, if you can get hold of them.

The company promises a lot in terms of coming features and developments and has yet to deliver and customer support leaves a lot to be desired. It is apparent they spend a lot of money on advertising to attract new customers, but from what I have experienced they don't care much in terms of retaining their customer base. For example, I have an open help ticket almost a month old, I have reached out to customer support several times now with no communication back from 3PL on the issue - prompting me to place this very review. Mobile app is particularly buggy, and their mobile support outfit is particularly unresponsive.

We had/still have a small number of orders and shipments but this has allowed us to remove so much wasted time and energy from our day. We were just so unorganized before. The ability to access everything remotely has been a big help.

This has fit our needs perfectly. I can tell by using it that it can handle much bigger operations than we have but it has been great for our application as well.

The software is very easy to use. It is user friendly for everyone. It is very easy to navigate if you aren't sure how to use it.

Sometimes it is hard to speak with a representative, you have to wait on hold for at least 30 minutes before speaking with someone.

This warehouse system I think would have a great help for the warehouse manager to properly control and analyze the inbound and outbound process of the warehouse.

The system is not that very user friendly, especially to those employees that are not technical. The management will have to provide an intensive training on how to use this system properly and accurately.

It's designed to help logistics companies automate processes and bill items accurately which cuts back on thinking time. There is a free trail period and then is paid per monthly so can back out when needed.

The software is a little tricky at first but once getting to know the modules the system becomes basic.

Terrible support, Lack of integration bad UI..

I wish i had the sales people these guys have..

Its very very basic, The interface seems to have been designed in 1993. It lacks straightforward integration with any standard shopping cart Shopify, Bigcommerce but worst of all when its time to move on & you try to cancel the software you will find that in the small print they have trapped you into another 12 months Clearly entrapment is the only way they can retai customers..

3Pl Central is an easy-to-use product that just works. Simple and intuitive. Very powerful. all the features of a million-dollar product and much more affordable.

none.

Our Clients are able to access their inventory and reports, a great communication tool.

Inbounds and Out bounds are easy to process.

Some of the sub layouts are small and hard to navigate around.

it is ok there needs to be more attention to customer service

it has multiple options that can be used.

the software has bugs and often has errors.

Warehousing could not be easier with you it

Its could based feature make it a powerful software to handle warehouses daily works, its interface make control of everything just easy

Almost cover all needs of Warehouse management, but could take advantage of a more user friendly combustible interface

Awesome

Very easy to use, really simple for new employees to get a hang off, one of the easiest software I have used in a while

Flexible, easy to manage easy learning

3PL Warehouse Manager have interesting Feature are most like Mobile barcode scanning capabilities enable you to ensure swift and accurate input all of the data

The say about this feature Turbocharge Your Processes: Small Parcel shipping functionality gives you the power to accurately scan, pack and verify shipments faster than ever before. I can't agree with them, Need Developer Improvement. Overall Good

Pretty good inventory management software, easy to use and learn! It took our team about a week to learn how to use this software. Many options and very easy to customize to your needs! I would highly recommend this to anyone who needs a great system to manage you inventory!

This system really does it all. Very satisfied!!

The system is easy to setup and deploy quickly. Trainers were thorough and helpful along the way. Customers have 24 hour access to this cloud based system. Price is low compared to what you get. Integration with shopping carts and marketplaces is robust and saves a lot of entry time.

system runs slow at times but I have been told this is being worked on. They do not connect to every marketplace seamlessly. Shipping integration is a little clunky. We added on third party shipping system.

This product is user friendly and easy to use. This is the perfect software for a warehouse. We were having trouble with our ERP system and decided to make the switch and it was well worth it.

Billing portion is really confusing wish it was a little more easier and give options to bill other things

Nothing as of now.

The best feature of the 3PL Warehouse Manager that I like is its ease of use. Apart from an interactive user interface, it also effectively tracks the warehouse happenings and logs every detail pertaining to a complete warehouse management.

The thing that I don't like about 3PL Warehouse Manager is the customer support. Once I faced an issue with the interface and tried to contact the customer support team. But, I didn't get sufficient help.

3PL's web-based system has kept our initial investment costs down. Our inventory accuracy went from 91% to 99%, allowing us to provide better customer service and avoid expensive errors. 3PL has also provided us with a solid checks and balances system, which was the driving force behind implementing a warehouse management system. We are automatically alerted on all receipts and shipments, so no inventory goes unaccounted for. No other solution out there is in the same league in terms of functionality, ease-of-use, and pricing. We love it!

- Easy-of-use and implementation across our different locations. - Low initial investment costs. - We can give customers an answer in a couple of seconds or they can log in and check themselves. - Our customers like having the ability to log on and see their inventory status.

- Turn-around time on adding new features

This is specifically for a company doing third party logistics. The requirements to compete in that market are high and varied. So to find an inexpensive workable solution is tough. 3PL fits the bill.

Lots of functionality. Lots of add-ons if you need them. Most of them are for free.

UI is pretty old school. It's not super pretty or slick. Some of the functionality is a little clunky and you have to take extra steps to do something that we wish was just a click of a button.

Use this to track voucher shop for treatment facility. Does what we need without the frills. Easy to train people on.

I have not noticed any flaws in the program or bugs thus far. Functions flawlessly and is extremely reliable.

I am very happy with the product. It's a good deal.

Ease of use, canned reports, flexibility, price

Slow response