Sappience has a deep understanding of the entire Asset Management process and they bring their in=depth knowledge to the table in design, implementation and support. Sappience listened attentively and iteratively to ensure that our processes were understood. They drew up a concise DNA document and Project implementation plan and they kept us on tract to ensure we met our timelines. Our Operations, Fleet Managers and users are so impressed with this product that we are continuing to expand its functionality.

Modernly built on Microsoft Power Automate platform, Asset Insider's standard functionality aligned with most of our business needs. We now have great Power BI reporting capabilities. Easily adopted by users with minimal training.

Being built on a Microsoft platform, sometimes, the Sappience team has to think creatively to work around some of Microsoft's limitations.

Asset Insider helped us organize and start tracking all our IT assets (notebooks, phones, tablets, etc.). We are using it on daily bases and it allows us to have complete visibility on product location, lifecycle and warranty period. It allows us to quickly check what hardware devices are owned by a specific employee.

Asset Insider provides a great set of pre-built functionalities that can serve the purpose out-of-the-box. The fact that it's based on a standard and proven Microsoft technology allows us to benefit from easy and fast customization options. Software user interfase is user-friendly and easy to use.

The original data structure in Asset Insider can sometimes be incompatible with some of our specific use-cases. Luckily in such cases, Asset Insider dev team is assisting us with custom functionalities that help us achieve the desired result.

Mostly utilize for procurement and asset tracking

Easy to place orders and see where an order is in the approval process

Bulky to navigate, custom reporting is not available, ability to report off notes section is not available, no feature to track procurement process

Although the base product of asset insider was functionally in-depth, we had a very unique new asset request and ordering process that wasn't addressed. The Sappience team worked diligently to understand our needs and was able to build these customizations on top of their product. We now have a supported, yet highly customized product that simplifies the ordering and management of thousands of assets across our 60+ offices.

The main benefit of asset insider is that it starts with a rich, in-depth core product that is based on asset management best practices. Because it is built on top of Microsoft Power Platform, it is relatively easy to customize the pages and processes. The vendor, Sappience, is wonderful! Their knowledge of both asset management and Microsoft is top notch. They were also very hands-on through the implementation providing proactive project management, periodic touch points, and quick responses.

It isn't a true software as a service (SaaS) product. We were fine with this knowing that we already had a large investment with Microsoft Office 365.

Asset Insider has impressed me with its array of features that make asset management a breeze. The software's intuitive interface deserves praise, as it allows for effortless navigation and quick access to all necessary functionalities.One standout feature of Asset Insider is its robust asset tracking system. With this feature, I was able to easily monitor the lifecycle of my assets, from acquisition to disposal. Tracking maintenance schedules, warranty information, and service history became a seamless process, eliminating any guesswork or confusion.

I'm not sure there was something I didn't like. If something was missing, the guys were eager to help.

Ease of use.Integration with other software.Desired Features

Although everything is really good and useful in assets Insider and I can't point out any of the cons but yes there is an area which I can point out for improvement, sometimes it works really slowly. It will be great if the team can work to make it performance better.

The great thing is that it covers a lot more than just a fixed asset management system. Also, they have great support.

Licensing system maybe could be easier to understand.

Helps manage my assets and keeps a good accounting. Overall satisfied.

Nice dashboard and after training easy to use.

Initial training and rollout were not done well internally. Need to have some practice to use it effectively.

User-friendliness is of utmost importance

As a free trial user, there is not a lot to add here