Customer service is excellent - if I email the help desk someone always phones within half an hour and the knowledge and understanding of the product from the adviser is superb.

I was thrown into using this program with no real training on what to do and what the software could do.

Asset 4000 is designed to use Crystal Reports report writer which is a great reporting application that makes up for the shortcomings in the out of the box report writer.

The software is easy to use and cost effective.

Asset 4000 is a very powerful package and makes maintaining our asset register straight forwards.

What I like most is that it is integrated into our SAGE accounting module. As soon as you run the depreciation on Asset4000 the journal is automatically transferred over onto SAGE, ready to be posted.

The report writer functionality could use some TLC. The way the time scenarios in the reporting are setup are a little odd compared to what you would normally see in report writing.

Seamlessly Integration with. Timely support: Customer support is really good.

I would recommend this to other businesses and we are now looking to put our sister companies on asset 200 because its been such a success.

Great experience, never had any major issues using it, help desk always willing to help quickly.

I experienced really good customer service from Asset 4000 team. When ever I had queries , the turn around time was very quick and  willing help any time.

Highly satisfied, with the software itself, and with the support available both over the phone, with remote access, and in person during site visits.

The ease of use - it is simple to review existing information as well as input changes.

Asset 4000 is a great tool for keeping track of your assets and provides all the reports needed for the year end audit. It is simple and intuitive to use.

I love that I get the same 2-3 people who help me. You are never thrown into a que of a large call center.

The software allows forecasted depreciation figures to be easily obtained & helps in the preparation of budgeted figures for depreciation.

The customer services team are very knowledgeable and always happy to help if there are any questions I may have.

Asset4000 is an excellent Fixed Asset Register solution.

Customer Service is outstanding, whenever I have called previously the support has been excellent.

It was a little difficult to view the product as the links that were sent required me to register for a full demonstration.

Customer service has always been very pleasant. They were very helpful with any queries and issues that have occurred in the past, all matters were adhered to and efficiently rectified.

The software is easy to use it was easy to learn and is an important tool for our in year and end year accounts. RAMS produces accurate and useful reports.

Our college has always been well supported by RAM. It meets our needs and is cost effective.

The support desk is great and they resolve the queries very quick. Running depreciation forecast is very quick.

The training given by RAM staff was friendly and extremely helpful. They also offer webinars for any additional training which may be useful - these are free and worth using.

The product gives us a nice user friendly way to manage the components assets of our housing stock.

Too much functionality for our needs, as a college we do not need as much functionality as larger companies. There is no scaled down version.

It's quite hard to make changes if errors are made in a previous period.

The customer support is also excellent - which is important when you are using a product you are not initially familiar with.

Ability to track work order history, and labor. Year end reports are helpful for figuring budgets for each division.

I always have a excellent  experience working with workhub, the customer services is always there to help me if i have any question or concerns.

I have used other systems in the past but the freedom of customizing the work has been a godsend.

Staff was very responsive and patient with us as we earned to navigate the system.

I love the WorxHub and the improved efficiencies in our department related to using WorxHub.

Ease of use, ability to customize any of the apps.

The ease of use and the intuitive nature of the software. The staff at Dude is great and always very helpful.

Ease of use and ability to quickly create or edit work orders and particularly preventative work orders.

There are some features that are badly needed that were overlooked when the software was made. They are working hard to incorporate them however.

I like the fact that is can be used with different modules that are integrated with each other.

TheWorxHub provides all the features we need to have a successful preventive maintenance plan. The work order features are especially nice to track routine and special maintenance needs.

I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.

Ease of use, easy to access reports and excellent support.

The integration went really smoothly and the residents are happy.

As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order.

Worxhub helps so much with compliance and keeping us in the good books with the government. It provides great evidence when needed to show that our systems are well maintained.

They are constantly updating to make it better and it is user friendly to use. I am very impressed with Dude Solutions.

I like the ease of implementation and use. I like the ongoing innovations that have been made over time.

The reports are difficult to navigate and create.

It is very reliable and helpful in problem solving as well as budget planning. It is very useful to the front line worker and the senior manager.

Reporting is clumsy and unless you spend allot of time looking or trialing reports its difficult to get the end result your looking for.

The customer service support is great. I love that I can chat with anyone at any time and i get an immediate response.

Support & investment; consistent product improvements, new features, and very focused on listening to customers to improve TheWorxHub.

It's really nice to pull a report to see workload analysis or asset information. Most of the reports are really helpful.

US Dollar

Asset4000 is an on-premise and cloud-based fixed asset accounting solution for small, mid-sized and large enterprises. Real Asset Management, the software vendor has now rebranded and is part of MRI Software and continues to provide the best in specialist fixed asset software. Asset4000 caters for commercial, education, government, healthcare and not for profit industries and primary features include asset management, asset accounting, asset auditing, flexible asset depreciation, cost control, reporting and forecasting. Other features include project management, document management, tax and financial compliance. Asset accounting features allows users to manage disposals, transfers, relifes, revaluations, cost adjustments and asset splits. Asset4000 is compliant with various corporate governance requirements such as FASB, US GAAP, SOX and GASB 34/35. It offers integration with ERP, finance, business intelligence, reporting and spreadsheet solutions. It is available in a subscription pricing option. It is compatible with Windows, Mac and Linux operating systems. Support is provided via email, over the phone and through an online client portal.


LongDescription

Barcoding/RFID

Status Tracking

Asset Accounting

Customizable Reports

General Ledger

Disposal Management

Resource Management

Data Import/Export

Audit Trail

Multi-Currency

Cost Tracking

Fixed Asset Management

Inventory Tracking

Depreciation Management

Compliance Management

Historical Reporting

Project Accounting

Audit Management

Asset Lifecycle Management

Remote Access/Control

Location Tracking

Maintenance Scheduling

Document Management

Barcode/Ticket Scanning

Alerts/Notifications

Reporting & Statistics

Equipment Tracking

IT Asset Tracking

Inventory Management

Multiple Projects

Project Costing

An account manager will need to collect some basic information on a project in order to provide an accurate cost proposal. 

Contact MRI Software for a price quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Asset4000

In Person

Live Online

Webinars

Documentation

Videos

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life. 

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions. 

TheWorxHub integrates with your software ecosystem through our APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with clients to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 


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