I am the administrator and I find that this product is extremely easy to maintain and the users like the product because of its features. Barscan makes their updates very easy to implement which is unlike most products that I support. Never have I had to reinstall for users after an update.

Barscan does everything our Finance Department needs it to do and that is why it has been so valuable to our organization for many, many years. Upgrades are regular and simple to implement. The support has always been top notch.

The only thing I have heard is that it looks like an older product, but appearance is only skin deep.

The support team is always their to provide assistance to our department at every level.

The assistance that I receive while using the Barscan System is hands down top rate. [SENSITIVE CONTENT HIDDEN] of Grant Leading Technology is always their to assist our agency with training and refresher course techniques as needed.

I have to admit the at times I find that the program is not user friendly. I'm not sure if a demo is available to practice on; but that would be a great feature for skills development.

The experience was frustrating, the setup occurred pre-covid and I practically begged for someone from this company to come visit us on site so they could fully understand what I was trying to accomplish. Requests were rejected, I found ways to use the scanners, sort of, but everything seemed to require someone remoting into my computer in order to manipulate the fields. When told that all of this would have been covered had I paid for more training, I was very turned off since the training was basically useless due to the fact they didn't understand the application and had no interest in finding out, again, by way of a site visit.

Several years ago this was purchased for use at another KM Terminal, the presentation by the saleswoman was good and her follow up led me to believe it could be a good tool for managing slab business.

The software is not user friendly at all. It requires constant "work arounds" and manipulation to make what honestly isn't an unusual application for it to work. It comes prepopulated with asset tracking for office furniture for capturing depreciation or something like that. It was not useful to our business in the end.

BarScan software is a standalone application and easy to use. We have been using BarScan for last 2 years across the world with 250 locations. BarScan technical team is very helpful, Team will respond very quickly to my technical and customization queries I will appreciate for this. BarScan software is value for money compare to other software in the market. We are able to manage Assets inward and outward records on daily basis to track the current status of Assets.

BarScan software is easy to setup and Manage Asset inventory.

BarScan Software is not integrated with existing tools like HPAM, CA, ServiceNow.

Overall experience is ok and really is not bad but can use some more upgrades to compete with alot more softwares that are out on the market today.

The functionally of the program is ok and the features are ok.

Not too user friendly and should be web base which would be so much better