Email support was quick and responsive and they even extended our trial several times as we kept having things come up while we were looking at different software packages.

When we went looking for software to handle our IT assets BlueTally checked all of our boxes for what we needed the software to do, without overcomplicating or adding in features that we didn't need or want. It is extremely easy to use and the website is fast and responsive.

Some of the features I would like BlueTally does have, but they are in the higher tier of pricing. so not really a complaint but the dell warranty lookup would sure be nice on the low tier :)

I like the ease of use with the product and the well documented API. I am using the API to completely customize and automate our licensing check-in and check-out process. I appreciate the pricing structure is publically visible to everyone, making the approval process very easy without having to talk to a sales representative. Every time I reach out to support, [sensitive content hidden] is responding within 1 day if that.

When you are doing certain things, such as checking something out for an employee in the employee section, it takes you to the product that you just checked out instead of back to the employee. Just some odd navigation within the product. I would also like the settings page to be better where it's not all one page and scroll to find what you need rather have things sectioned off within the settings such as synchronization options, general settings, etc. I feel that there should be sub-locations also added for some IT assets, we have an office that is quite large with multiple IT closets and having just 1 location (Chicago) for all of these doesn't seem useful. I know that I can create additional locations, but that doesn't feel the same, so I can't do reporting for Chicago and see all the Chicago devices I would have to include those sub locations for the reporting. I'd be happy to have a call or meeting with someone to go over my ideas and automations that I have built for the product to maybe include in that in the next releases of BlueTally.

Easy to keep track of assets

Easy to use. Very user friendly. Easy to navigate through the website.

Cant make the pictures bigger. Would be nice even you could see the equipment in a bigger picture.

Fairly straightforward setup and configuration. Easy to use. They had the MDM and directory integrations we use.

Wished that they had some automated features or workflows based on status changes in our directory. Only straight line depreciation options. Less customizable than some other solutions

So far everything has been a breeze, I had basically everything up and pretty cleaned up within 1 day.

There was no bloated features or menu's, it's the meat and potatoes but also has the options to import in many ways and integrate with many applications to make our lives easier. I also love that I was able to create custom permission profiles as that comes in handy for any company with a Helpdesk or if they use a hardware distributor. The warranty tie in is also great!

I have no complaints as of yet, only issue I have run into so far was because I missed a step so that was completely on me.