In 2021 I worked alone from home renting cameras and lenses and used to control everything with simple spreadsheets and calendars. It was crazy and every week I was commiting mistakes and duplicating bookings. I frequently apologized to my customers.After trying some rental solutions I met Booqable and I loved it! Booqable solved everything, plus it was beautifully designed. I really liked it.Free from mistakes, I was able to grow my company professionally. Only in 9 months using Booqable we tripled our revenue. We sure couldn't do it without Booqable. Today we are one of the biggest rental camera business in my city, looking forward to conquer other cities.

The developers really understand the main concerns of a Rental Business. It seems they run a real Rental Business and keep developing the plataform for their own needs, evolving each month with new features as the IT world evolves as well.The top reasons why I choose Booqable:- Create my own Pricing rules, structures and Product Bundles- Allow Online Booking with Real-time availability, Online Checkout and integration with Payment Platform- Recently, they added a Website Builder module which improves our SEO strategies.

In 8 months using Booqable I got some software bugs. It's annoying, but I understand no software has a perfect code. I used to be a programmer. Good thing is: the team answers our messages very quickly, so we always feel safe.

Overall I'd recommend. Easy to learn and I've had no issues.

Booqable is easy to use. It has an app that allowe me to run everything I need from my phone.

I use Square POS in my business. Having to use Stripe for payments isn't the best but Booqable is much better for my rentals than Squares software.

the worst experience. I'm a new business trying to get started and you are taking almost 400 from me and i've only used the software for a month at the most. I could not get it to work right with my wix website.

Nothing. I cant get anyone on the phone and you seem to think you can take advantage of people that choose not to use your service if it wont work for them.

the fact that it does not work! and i wasted time trying to get it to work by hiring people and pay for training.

A 10 out of 10. I am very happy with the performance and the team behind Booqable. They are there to solve your doubts.

It’s impeccable. Booqable has a neat design and the performance is out of this world.

The subscription plans. For small companies it would be great to have an option of paying per team member in order to ad roles and permissions.

Makes tracking rentals very easy allowing you to know what is coming up.

Some features I would like to see in the android app. Also way to links to google maps for deliveries

Overall i am pleased. I have found it easier to use than other platforms i tried.

I like that it is very user friendly and that the customer service is quick and helpful. Your questions are answered promtply and accurately.

No delivery fee option. Sometimes the website builder is fussy and i cant figure out how ti move sectuons around instead of just adding them to the bottom of the page

Very good, would not hesitate to recommend to a friend.

Modern design, relatively low price, very simple to configure and get a reasonable looking web shop with no design skills. Responsive support team.

Some additional flexibility would be ideal. No automated backup system to protect us in case Bookable goes offline for whatever reason.

Compared to other software I have used in prior rental business this would be the highest recommended.

The ease of adding inventory and total control of website building.

No direct contact number to talk to a person when problems or questions arise

The system is easy to use and there are no annoying bugs or workarounds in the system.

I would like more flexibility when it comes to creating bundles from items that are already in bundle.

It was better than most, but the latest update has made it hard to use.

It's easy to use, integrates smoothly with websites, allows online payments, and has an app for outdoor use.

Their customer service isn't good. If there's a problem with the software, you can't ask to speak with someone more knowledgeable.

It is the best rental software for us for the moment. Still missing some elements that we would need, but overall it covers more than the others.

It is easy, clear. The Dashboard and the list of orders!!! (both the best over the market - see in one glance what is to come, what is paid or not, etc.)The new functions to customize the website are really nice, even if they are limited for the moment.

It is not compatible with Lightspeed... which is a big concern for us. As we did not find any software as good as Booqable, we stayed and work with two systems, but that is not really the best!!! (Please, develop a way to integrate Lightspeed!!!!! :) )The App is not really functionnal on ipad, better to use the website.The online site is missing some functions accessible from us. Some translations are not possible to do (search products/How it works/etc.), so our site is both French and English, with a French clientele... not the best. The redirections are not accessible either - that would be important to!

We love Booqable! It has been extremely helpful! Way better than Google Calendar for the size of our fleet. If we could just get those things mentioned above implemented, we would love it that much more!

The calendar, inventory management/control, and scheduling is HUGE for us and extremely important to this business to manage our fleet. We were using Google Calendar before. That may be fine with 3 or 4 vans but not we have 14 and that was not a good fit anymore. I'm the new GM here. I found Booqable on my 2nd day on the job and we haven't looked back!

We love Booqable but we have noticed a few things that could really make a huge impact if they were implemented. Color coding - we would like to be able to change the colors on the calendar to mean different things for us.The stock number (1) within the colored strip on the calendar isn't helpful for us. If we could enter our own info such as the clients name and van choice that would be helpful.We have steps within our process that we would like to reflect on the calendar by a different colored box. For example: If we could start as a "draft" (with a specific color) which means someone has interest and has put a 48hr hold on a van. Then, a different color when a client signs a contract, and different color when a client has paid the invoice. When both are complete, at that point, go ahead and mark them as "Reserved". Also, a "draft" would need to remove a van from inventory. The problem that we're seeing is that a draft does not remove a van from inventory so it looks like we have a van available when odds are, it'll be booked. Right now, we are just using the calendar to view availability for each van rather than the "check availability" feature because those drafts do not remove inventory and they have not signed the contract or paid the invoice yet.

Initially I was going to cancel the subscription with booqable until I took my time and watched the videos on how to maneuver the site and get things done. It was not until I started the 30 min one-on-ones with a coach that my mind was blown on just how much of a gem Booqable is. They really help customize your website to fit your needs and teach you far more things about the site than you can do on your own.

I liked that our company could manage every single thing that we need on this one site. There was no need for us to integrate into another site. The ease of functioning on one system/site makes running the business easier and less frustrating.

The only complaint that I have is that there is only one website template. As the options grow I am sure it will bring Booqable to the next level!

We needed to set up a website for our E-Bike rental service very quickly, and Booqable allowed us to do that. They offer a full website builder, or embeddable code snippets to place on your own website for people to choose the rental date, products, pricing tiers, etc. As a web developer, when I first got access to their trial version I knew right away that this is the platform we should choose. Their product design, craftsmanship, and attention to detail shows that it's made by professionals who care deeply about the customer experience.

As a web developer I appreciate how refined, well-designed, and easy-to-use Booqable's website dashboard system is. They thought of everything. There are settings to control every aspect of equipment rental that we could ever need. The system is intuitive to use out-of-the-box, I could figure out most of it on my own. And when I needed help, their support team has been responsive and helpful.

Promo code functionality is not offered on their basic pricing tier.

How complete it is. You can really start-up a rental business completely using booqable - it's not just an add-in.Big PLUS: the service is extraordinary. Within 4hours, I get exactly what I need from a HUMAN. That's awesome.

The web-site builder is nothing compared to Wix or Shopify, there is only 1 template, I can't be very creative since I have to follow the structure of Booqable. The Traductions parameter (I work in French, Canada) is not 100% effective (there are still words that won't translate, even if the parameter is set).

Generally very good - 8/10. Everyone can always do better.

Inventory management and reservation management function. Customer often just place an enquiry and Booqable allows me to promote the enquiry to an order whilst managing my inventory at the same time.

They sometimes implement features which breaks something else. It's only happened a couple of times, but I feel they do do as rigorous testing in the dev/test environment as they should. I don't want to be stood with a customer, about to close an order and find I cannot perform a function on the system.

I am super happy with Booqable – it's been an absolute breeze setting my site up and starting to get my business ready for launch.

Booqable is incredibly easy to setup with an amazing user interface, along with virtually every feature I could possibly need to start my online rental company.

My only concern, which is really specific to me and not so much an issue with Booqable itself is that with only allowing for Stripe and PayPal integration, I've struggled a bit as a South African (with Stripe not being immediately accessible, and having to jump through a few hoops to get this going). The only thing I would add to the platform which really is quite specific to me would be to allow for the integration of alternative payment gateways, but I understand why this is a bit of a hurdle and probably not a high priority.

Best bang for your buck rental software. Easily used by me and my customers, once you're familiar. Significantly reduced my workload and increased the legitimacy of my business.

Booqable is a life-saver. Being a small business that isnt available 24/7, I was missing out on rental orders that came in at times we were not available. Having a free online webstore that allows my customers to book orders 24/7/365 has reduced our work load, and increased our sales. This has put us on the map.

I wish there was a way customers could upload documents - i.e, a picture of their driver's license. Or, a way that they could sign a contract prior to booking an order as opposed to just Accepting the Terms and Conditions.

I am now finding myself taking phone calls and having to manually put customer information into booqable manually vs. them going through the website, which is not only more work for me, I am wondering how many customers I am losing because the interface for my customers is bulky and not user friendly. The price is also really expensive for a small business like myself, I rent out kayaks locally (only have about 8 in inventory) and might make only a few hundred dollars a month during the summer months. $30 a month doesn't seem too but but to charge an additional $40 a month for a SMALL feature like a coupon code? That really seems petty and money hungry, when it could really help the small business benefit start generating profit. This app is priced like it is for big business, interface for me (your customer) is acceptable and great to work with, the front end interface you provide for third party customers could really use some improvement... AND please add the coupon option to the basic package. I am literally a one person business that can no way afford $70 a month with the income that is currently being generated.

The software is extremely easy to use and I was able to build it directly into my website. I loved how easy it was to setup with stripe payments and get started. It only took me about a half of a day to get fully implemented and have a fully functioning website up and running.

User interface for the customers is extremely bulky and non-customizable. After the customers are redirected to the booqable interface to add to card, checkout, pictures, checkout dates, etc. just seemed like a bulky and hard to use the first time I used it. This is extremely important in my business because my it heavily relies on new customers trying out different kayaks, I am trying to turn potential customers who land on my website into actual customers. After the website was launched, I noticed advertising clickthrough rate had stayed the same but my sales had declined, leaving me to the conclusion that the website is bulky and hard to use for the customer. The entire reason I built the website was to make it more convenient for my customers to choose a kayak and checkout. A very specific example, I initially had the option for users to create a login and password. While I went through the process of creating an account and checking out, the booqable interface prompted me to login since I "Already had an account". The entire process included making a profile, so I would have expected the app to recognize that and continue forward. After being confused about where to click to login, I had to start the entire process again to input credit card information etc. I tested this interface four or five times as a new user and it just seemed clunky and not user friendly.

Initially it looked good, but set up proved to be a nightmare. the support guy was super nice and tried, but the product is just not set up by people who fully understand how large databases are used, accessed and maintained by users. If you have 20 products it's probably fine, but stay far, far away if you have a lot of different pieces to rent.

It was cheap in comparison to the other platforms we looked at, support was responsive and tried to be helpful, but this product just isn't workable

Importing 150 records at a time when you have thousands is absurd.It ONLY imports the daily rental rate and since we rent by month, the only way to change pricing for 4000 records it IS TO GO IN MANUALLY TO EVERY RECORD AND CHANGE IT. - OMGThe "bulk actions" are a joke, and you can't add multiple items to collections or categories, or edit prices or much of anything else except to do it record by record. while you are trying to change all these records by hand, the view doesn't change to show you which records you've altered, and you have to remember which page you were on and keep going back to it and guess which is the next record....really?the webstore is clunky and the only way to show all the detail information on a product was to concatenate a bunch of fields together into one description field with commas. again...really? they let you create "custom fields" that you can't import data into, and that don't show up in the webstore...really?the webstore search is clunky, and there isn't a way to search by tag or those collections that you spent all that time entering the inventory into record by record.you can't filter in the webstore or the inventory page.in all, it seems like the people who created this have never actually USED a database before. it is really some of the very worst design, or lack thereof I have ever encountered. I spent 2 weeks trying to get this to work and am begging my client to go with something else at this point.

In conclusion, Booqable is a five-star solution that has greatly benefited my small business over the past three years. The outstanding customer support, affordability, and user-friendly mobile app have made managing reservations and overseeing operations much more streamlined. Whether you prefer the desktop version or opt for the mobile app, Booqable offers a comprehensive and reliable solution for small businesses. I highly recommend Booqable to any small business owner looking for a rental management system with excellent support and a user-friendly mobile experience.

affordability, easy to use, the help system with instruction videos, support

I don't want it to become more complex, but would like more pricing flexibility,

It is great and would highly recommend it! Well priced for the functionality, genuine customer service and easy to use. It's also the sort of place I'd like to work if I was in the right country :)

1. It just works and is easy/intuitive to use 2. Integrates seamlessly with Weebly website 3. The customer service is best in class, the chat is right there, and it's a handful of knowledgeable and helpful team members who are there often instantly or within a few hours with a personalised response. you're really chatting with someone with a vested interest in the business and get to know them by name. Oh and they actually help fixing the issue too, most of the time :) 4. Regular software updates that actually make a difference, based on customer feedback

There are some glitches and business rules that doesn't quite suit how we work, especially around quoting and invoice creation. I'd like a bit more flexibility here. Would like to see integration with other website providers too, as I picked Weebly only because it worked so well with Booqable (and it really does), but now I'm subject to the functionality in Weebly. It would also be good with add on packs for reporting, analytics or other functionality for smaller businesses without needing to upgrade to fullblown corporate membership. I'm a small business but have a lot going on, but can't justify going to the upper pricing to get the bundles and other extras.

Overall, Booqable has been an enormous help with our rental and our business. I have used different platforms at my previous jobs, and none were as good as Booqable.

The application is very user-friendly. The features have improved a lot during the nearly-two years that we have been using it. The best thing about Booqable is their incredible customer service. I always get a reply very promptly with perfect information. Also, I really like the new feature with "Collections" so we can separate our inventory into two main categories.

Sometimes there are some glitches that have not been addressed yet. For example, when you want to delete an item from the inventory, sometimes there is a warning sign and you can't delete it, but it doesn't tell you why you can't delete it (probably because it is in some other bundle or in someone's order, but you need to do a lot of searching to find the problem). Also I would really like it if it was possible to add bundles inside other bundles. Like some "super bundles" are a combination of three other bundles, but unfortunately I have to add every item from each of the three other bundles individually, which wastes time.

My experience has been excellent from setting it up, to processing orders & the service team is very responsive.

Online store was a must. There's very few affordable packages that do this so that really narrowed the field which is surprising because it's 2020 not 2005. It's very easy to use, looks modern, is easy to read & works the way you expect. Barcoding is a great feature. The Pro subscription has unlimited products & 5 users which is just right for our company. My warehouse manager loves it too. Support has been excellent & I was able to integrate it with my Wordpress site.

The only minor thing was that I was limited in what fields I could import & can't modify products in bulk but that's only an issue when you first set it up.