Thank you for sharing your positive experience with Bridge VMS Sarah! We're thrilled to hear that you find our software easy to use and that it requires minimal training for all user groups. User-friendliness is a top priority for us, and it's fantastic to see that our efforts resonate with both MS Users/Clients and Suppliers. Your comment about Bridge VMS being the market leader in VMS platforms is genuinely appreciated! We're continuously striving to provide innovative solutions that meet the evolving needs of our clients and set industry standards. Your feedback encourages us to keep pushing the envelope in delivering excellence in workforce management. If you ever have any suggestions or further feedback, please don't hesitate to reach out. We're here to ensure that Bridge VMS continues to exceed your expectations!

Replied October 2023

Thank you for taking the time to share your detailed feedback about our software Curtis. We genuinely appreciate your insights into both the positive aspects and the areas where you see room for improvement. We are thrilled to hear that you find our software's initial configuration and set-up process to be simple and straightforward. Your comment about the improved system navigation and time-saving aspects, especially concerning client configuration and issue tracking, is encouraging for us. We understand your concerns about the limitations in updating certain information, particularly related to Users, Job template details, and effective dates. Your feedback regarding the need for effective dates and a more streamlined process for rate adjustments is invaluable. We appreciate your feedback as we continue to improve these features and more to better align with your needs and those of our other customers. Thanks again Curtis!

Replied October 2023

Thank you for taking the time to provide feedback on our VMS software Charlotte! We're delighted to hear that you appreciate the convenience of the widgets on the home page, designed to provide easy access to essential links. However, we're sorry to hear about your concerns regarding the system's speed and reporting compared to the previous version. We take such feedback seriously and are committed to continuously improving our software. Our development team is actively working on enhancements, including optimizing system speed and improving reporting capabilities, to ensure that our users have the best possible experience. Your feedback is valuable to us, and we encourage you to reach out to our support team with any specific issues or suggestions you may have. We aim to provide a VMS solution that not only meets but exceeds your expectations, and your input helps us in that pursuit. Thank you for choosing our VMS, and we look forward to providing you with an even better experience in the future.

Replied October 2023

Thank you for sharing your review of version 4 of Bridge VMS Stephen! It's great to hear that you find the design intuitive and user-friendly. We strive to have a system that allows for easy navigation and efficient access to information to improve workflow, so it's great that you share the same view. We appreciate your feedback on the speed of creating new clients and updating large batches of data. This input is valuable as it highlights areas where improvements can be made to enhance the user experience and is aligned to our current product roadmap. Clear documentation is key for users to maximise the system's potential and understand how data flows within the system. We have a large library of useful documentation within our help section on the system, so it might be worth you checking this out! Your suggestions for quality of life updates are aligned with our strategy to make it even better. Thank you for taking the time to provide your thoughts and insights.

Replied October 2023

Thank you for sharing your experience with V4 Bridge VMS Maureen! We're delighted to hear that you find the transition from V3 to V4 to be a positive and user-friendly one. Our team is dedicated to ensuring a seamless transition process and providing responsive support throughout. We appreciate your feedback and understand that occasional access issues can occur during transitions, but we're committed to addressing them promptly and efficiently. Your continued feedback and collaboration are valuable to us as we strive to enhance your experience with our software. We look forward to serving you and your colleagues, making your job even more efficient and straightforward with V4 Bridge VMS. If you or your colleagues encounter any further issues or have suggestions for improvement, please don't hesitate to reach out to us. Your input is instrumental in helping us continually refine and enhance our software. Thank you for choosing V4 Bridge VMS!

Replied October 2023

Thank you for your feedback Linda. We value you input and we're sorry to hear about the recent issues you've experienced. We want to address these and improve your experience. Regarding the pros, we appreciate your positive feedback about our services prior to the upgrade, but we remain committed to addressing the issues you have. We understand your frustration about having to raise a ticket for support, but this helps us track issues, report of them to help us improve. We're actively working to reduce the time it takes to resolve issues and now that we've fully migrated over to our new infrastructure, we will have the capacity to do this, so we appreciate your patience thus far. Feedback like this is invaluable and appreciate you commenting.

Replied October 2023

We truly appreciate your positive feedback Ryan! We're thrilled to hear that you find our product to have a slick design and that it's easy to use. Providing a user-friendly experience is one of our top priorities at Bridge VMS. Regarding your feedback on modifying existing build elements, we understand your concern. We are continuously working on improving our software to make bulk modifications more efficient and user-friendly. Your feedback is invaluable to us, and it helps us identify areas for enhancement. We appreciate your support and look forward to providing you with an even better experience in the future. If you have any more suggestions or questions, please don't hesitate to reach out to our support team, who will be more than happy to assist you. Thank you again for choosing Bridge VMS!

Replied October 2023

Thank you for taking the time to share your review of Bridge VMS on Capterra Jonathon! We're delighted to hear that you find our system intuitive and easy to use. Our team is dedicated to continuously improving and staying ahead of the competition, and we appreciate your recognition of our efforts. We appreciate the feedback.

Replied October 2023

Thank you for taking the time to share your review Peter! We're thrilled to hear that you find our software outstanding and easy to use. It's great to know that you appreciate the practicality, user-friendliness, and effective features of our product. We strive to create software that provides value for both our clients and vendors, and we're delighted to see that it's meeting your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. Your feedback and satisfaction are incredibly important to us!

Replied October 2023

Thanks for the review Ian! We are glad you are enjoying Bridge VMS!

Replied October 2023