All ClearPathGPS Reviews

1-25 of 167 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Beth

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

I can't say enough about ClearPathGPS!!! It has been so helpful knowing where an employee is!

Being able to dispatch service guys to a location close to where they are.

PROS

Knowing where our employees are for emergency calls. The weekly report I get to help with time cards.

CONS

Haven't found anything yet that I have disliked about the software. The weekly report I get is alittle hard to read. The time from when they left a job to when they get to the next job is a little hard to understand.

Wendy

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

gps

We are satisfied 100%.

PROS

The website is very easy to use, and the live tracking to better locate and help our drivers navigate around unknown areas to them.

CONS

i feel that the history tracking could be better by not placing so many dots and it would be better if it was a line to follow instead of dots.

Reason for choosing ClearPathGPS

We chose clearpath because it was slightly better pricing wise and it was recommended by an existing user.

Mathias

Research, 1,001-5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2019

Great management tool, cuts privacy

PROS

Great software to keep track of company's vehicles, suitable for small-business application. Live and reliable data analysis.

CONS

The software and business model bases on data acquisition and therefore cuts employee's privacy.

Carrie

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Hawaii County Economic Opportunity Council (HCEOC)

It's been a wonderful experience. Whenever I call , email or chat , the team at ClearPathGPS is friendly, helpful and resourceful.

PROS

I appreciate the technology , features, accessibility, reporting and new features that have been added since I have been in our transportation program which is about 1-2 years. So it tells me that , ClearPathGPS is very innovative and forward-thinking which is awesome.

CONS

There is nothing that I do not like least about ClearPathGPS. So far, it has been a wonderful experience. I'm still learning more about it's features and how it can improve our transportation program / reporting.

Reason for choosing ClearPathGPS

I was not part of the team during the decision or implementation , however once I've been on board , we have utilized more of it's features than prior years.

Vendor Response

Thanks so much for the excellent review, Carrie!

Replied February 2024

Stephen

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Best in Class

Great, we think they are an awesome partner.

PROS

The system (when hardwired), is the most reliable system I have seen and used on the market. Rarely do our trackers loose signal.

CONS

Having to use a 3rd party to install the system, it wasn't terrible, but was annoying to deal with.

Reasons for switching to ClearPathGPS

Customer service, ease of use and operational capability.

Joe

Building Materials, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Customer Service

PROS

Clear Path's customer service went above and beyond my expectations, it was Fast, friendly, and knowledgeable about their products. They were able to troubleshoot our situation very quickly.

CONS

To soon to say. None as of yet. I will reevaluate after 6 months.

Reasons for switching to ClearPathGPS

Fleetr was an inferior product that was out of date and had too many bugs in their system.

Dori

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Very Easy To Set Up and Use

My experience has been exceptional from the start. Very pleasant and helpful sales staff, easy to follow instructions, great maps, accurate locations and affordable pricing.

PROS

I like the ability to be able to see where my fleet is with accuracy.

CONS

The software is fine. There isn't anything I do not like.

Reason for choosing ClearPathGPS

I liked their pricing and the sales staff helped me make my decision by providing me with all the information I needed (demos, reviews, etc).

Reasons for switching to ClearPathGPS

Looking for better customer service. The last vendor I used was horrible.

Dwight

Law Enforcement, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Great Product

PROS

Easy to install, easy to use, at a decent price

CONS

Sometimes the accuracy will be a little off

Vendor Response

Thank you for your review, Dwight!

Replied February 2024

Mike

Alternative Medicine, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Clearpath gps

Wry happy with customer service and the product. Customer service is top notch.

PROS

I like the user interface and its ease of use.

CONS

Sometimes the signal doesn’t pick up and occasionally the internal batteries go dead.

Vendor Response

So great to hear this feedback, Mike! Thank you for taking the time to leave us a positive review!

Replied February 2024

Nick

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

ClearPathGPS Review

PROS

Product is easy to use and set up. Customer service is always willing to provide assistance.

CONS

Will occasionally lose signal in some areas, but does resume tracking when back in service range.

Vendor Response

Thanks so much for taking the time to leave your review, Nick! We appreciate having you as a customer!

Replied January 2024

Diego

Cosmetics, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Service has been great and the product they offer is very convenient for us. Very happy overall.

We did not tell our driver initially that we had installed the device so we were able to test his honesty. We also don't have to distract him to request his ETA as we can clearly see it ourselves and coordinate other pick ups or inform our clients.

PROS

The amount information you can gather from each trip that each unit makes is great and it helps you to clearly see and understand where your vehicles are at all times without having to bother the driver. This in turn reduces the risk involved in distracting the driver of the vehicle if he has to answer to disclose his location. The desktop version is very user friendly and works fine every day we access it without crashing. The shipping manager who is monitoring the vehicles is very happy to be able to count with a tool like this. It was definitely a great investment and you really get your money worth.

CONS

We have noticed that the phone app is not as accurate or as detailed as the desktop software. The amount of detailed information you can see on the desktop version is far superior. There seems to be more details and records of where the vehicle has been in terms of the history of a particular unit. Besides that, the app is very practical in case you step away from your desk like in the case of our shipping and receiving Manager that has to monitor two Warehouses on a daily basis so he sometime is not sitting in front of his desk. In those cases, from his phone he can still have an idea where the vehicle is located and establish ETAs and coordinate other things.

Vendor Response

Hi Diego, Thank you. We're glad to hear your getting good use from the system. We would love to learn more about what you want in the mobile app. All our feature enhancements have come from customer ideas and feedback. - ClearPathGPS

Replied May 2018

Shawn

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great Tracker

We used to have a lot of customers saying the tech was not at there house for the time that was billed and now wee can prove to them they where. I can also see when and where my techs are when they are not where there supposed to be.

PROS

I like the ability to see where all my trucks are at any given time. It has helped our company by being able to tell exactly how long or service techs are at a job in case of any customer discrepancies.

CONS

We are in a mountain region so when techs are out in the mountains we lose tracking, but that was understood when we got the trackers. This GPS system is far superior to our old one it has a lot more capabilities.

Reason for choosing ClearPathGPS

Speaking with the knowledgeable team at ClearPath. They answered all our question and anytime I have had an issue they are always right there to help.

Reasons for switching to ClearPathGPS

Better price and better quality

Elena

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Helpful Tracking Company

Tracking live and tracking past times. Easy access to support. Quick turn around for support .

PROS

The customer service is great. Our rep is super friendly and his turn around for tasks I need done is same day or day after. The maps are great and being able to look at time cards a few different ways is very helpful for organization and tracking where our techs are each day.

CONS

The addresses are often way off from there actual location but when viewing on the actual map it is better. It seems outdated so could use an update on how neat and modern the system looks. Prices to do certain tasks could be fixed to not be too high.

Vendor Response

Hi Elena, Thank you for the kind words. We're so happy to be working with Crown Plumbing. We work hard to make customer service the top priority. You'll be glad to hear that we have a user interface update coming soon that I think you will like. We will reach out to you about the addresses to better understand how we can help you.

Replied March 2018

Rachel

Transportation/Trucking/Railroad, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Resource tool needed to manage your fleet

Fleet Tracking, monitoring vehicle locations, and accident investigations are completed quickly with the detailed information it provides. I like the details it provides such as the mapping to see the path where the vehicle has been, and how long it was stopped or idling. You can monitor the speed of the vehicle. By pulling the reports you have a good understanding of where the vehicle was for the day.

PROS

The customer service team is great! They respond very quickly to any issues. They help provide any information needed. The program is easy to use. The information it provides is detailed in the history of each vehicle.

CONS

The way the pricing was set up was not an issue for me but for some companies it could be.

Reason for choosing ClearPathGPS

I used ClearPath at another agency. We had a larger fleet to track than then our current one, however, I liked the product enough and the simplicity of it, to want to continue using the product with this new agency.

alan

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Works for Our Needs

Great

PROS

Easy to locate information that is needed. Equipment groups so you can get to what you are looking for. Easy to add new trackers as needed.

CONS

No, the system works great for us and does what we need it to do! Going back to review equipment use also has been useful.

JENNIFER

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Awesome GPS service!!

Ability to monitor all drivers/vehicles in real time, various reports, viewing the traveled route by truck and by day. The system also offers mapping which has been used to re-route trucks.

PROS

ClearPathGPS has made it incredibly simple to monitor all of the trucks in our fleet at a glance. The program is clear and easy to understand and has all the information I need at my fingertips. There are tons of extras that we didn't have with our prior service, including notifications and geo-fences. The customer service from ClearPath is phenomenal, they offer a great hands on training and made sure that all users were 100% comfortable with the system. I would highly recommend ClearPath to anyone wanting to better monitor their fleet.

CONS

I haven't come across any cons with the software. I've been 100% satisfied with it since I began using it.

Corrie

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Helpful & Friendly

Anytime I have had a question or issue, the customer service is hands down the best I have dealt with! They are always friendly, helpful and attentive!

PROS

The ease of use of the products and website

CONS

As of yet, I have had no issue with Clearpaths! :)

Reason for choosing ClearPathGPS

Best overall!

Ben

Individual & Family Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great company great service

Excellent interaction, effective and timely responses

PROS

Excellent support, never left without an answer. The team is real and supportive.

CONS

I have no complaints. Tracking maintenance codes was a superb addition

Daniel

Business Supplies and Equipment, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

ClearPath GPS Review

Overall I have had a good experience with using ClearPathGPS. It is easy to learn and quick to setup.

PROS

I believe the Geo Zones are what I like most about using ClearPathGPS. It allows us to easily track the delivery stops of our vehicles.

CONS

I would like to be able to view our account and billing history through the portal.

Chelsea

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

ClearPathGPS is great!

Its been great!!!

PROS

Easy to use... lots of useful information provided.

CONS

We haven't experienced anything negative.

Bram

11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Excellent Product and Great Support

Our business needed a tracking device for our fleet of service vehicles to keep tabs on time spent at job locations, idling, and driving behaviors like speeding. Having proof that we were at a job site and how long we spent there really helps us back up our technicians' claims and saves money on repeat services. The GPS units we got from Clearpath were simple to install and activate and the data is extremely accurate. We tried another service which was tied into the tech's cellphones and it was not accurate at all and so it wasn't very useful. We get immediate tracking information on how fast our vehicle is going, where it stopped, how long it was stopped, even where it was parked (in a parking lot). Douglas at Clearpath brought us the units personally and showed us how to activate them as well as a nice tutorial on how to navigate the website interface. The web based software is easy to use and functional. We're able to set up daily reports on a variety of data (timecards, speed, idling, etc.) and set up geo zones to clarify specific locations (business address, gas station, supplier, etc.) on the maps. I was surprised at how affordable the service is. I highly recommend ClearPathGPS if you are in need of any sort of tracking on your vehicle.

PROS

Easy to set up, great web based software, functional

CONS

None to speak of

Ben

Environmental Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Excellent Software & Customer Service!

Excellent platform to help manage Driver Efficiency, Safety, Route/Location confirmation. Customer Service is LIVE, Responsive & Eager to hear suggestions/improvements.

PROS

Very User friendly both in Desktop & Mobile Application platforms, AWESOME!

CONS

Not yet able to view 2 Routes at once to validate any Route Optimization issues.

Jeff

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Keeps Us In The Know

Since we have several projects out of town we are able to track our vehicles and make sure they are where they are supposed to be. We have a few units go out but they have been changed out in a timely manner

PROS

It tracks the speeds over a set value of our vehicles so we can educate and or discipline if needed

CONS

We have not found many problems with this software

Reason for choosing ClearPathGPS

Cost and ease of use

Joel

Construction, 2-10 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2019

Perfect for keeping track of our technicians in the field.

We have solved so much wasted time and energy getting information out of technicians.

PROS

Before we had these installed on our vans, we would have to call the technicians in the filed and ask them ETAs, where they were, what time they left a job, how long they were there for, etc. Now we know all of that without ever bugging them, and it keeps them honest. A tech takes a vehicle home and he is using the vehicle for personal use, we know about it. We know their speed, harsh braking etc. the technicians hate it, but we in the office love it.

CONS

Nothing at all. It is well worth the already fair price to have peace of mind.

Kristina

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Love ClearPath

ClearPathGPS has been great. We never have issues and when we need a new tracker, ClearPath responds right away.

PROS

Being able to get a real time ETA for passengers

CONS

Would love a portal where passengers can track their own drivers.

Showing 1 - 25 of 167 Reviews