CompuCal

RATING:

4.4

(21)

About CompuCal

CompuCal is a calibration and maintenance management platform designed to help businesses in life sciences, manufacturing, oil, gas, food, and other sectors gain insights into audit, compliance, and instrumentation processes. Key features of CompuCal include automated workflows, configurable certificates, audit trails and real-time alerts. The system measures, collects, and processes data from various instruments and machines.
CompuCal reports
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CompuCal Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CompuCal

1 - 5 of 21 Reviews

User Profile

Willie

Verified reviewer

Industrial Automation

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

We use Compucal daily and find it to be an excellent product with great support behind it.

Allows us to run a calibration business, scheduling calibrations on multiple client sites.

PROS

The scheduling of calibrations per client is great. We have multiple clients and manage all the calibrations via compucal. The functionality of the software is simple yet powerful. Ongoing development of the software has brought in new features and the Client app running offline allowing us to enter calibration results and maintenance task results in the field is reducing our administration post calibration significantly, let alone the improvement in data security. Also need to mention the support we got from the Compucal team in getting setup with the software and their help with addressing any issues we encountered when using the software in the past 2 years.

CONS

The information I like to see about an instrument is available but over spread over a few screens. If possible it would be great to have this on a single screen. But this is only a wish list item rather than a negative.

Vendor Response

Hi Willie, Thanks very much for taking the time to share your positive review with us. We are delighted that you are happy with our calibration management software. We are very happy that you find the software flexible, adaptable and scalable and that you are able to provide this to your clients globally. We are always here to support your needs and we value customer relations as a top priority for our clients. We hope you like the latest version of Compucal 6.5.

Replied March 2023

Berend

Industrial Automation, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

CompuCal is a great Calibration Management System

PROS

CompuCal is a great calibration/maintenance management system for customers with a big installed base and a lot of work orders a year of a given period. They supply you with good and easy to read overviews of the installed base and the work that is coming up.Almost everything can be exported to Excel for data analysis and if some report is missing they probably can build it for you because they posses a lot of knowledge. The application is cloud based so it can be accessed anywhere if you have the link and so far we never experienced any downtime during operating hours.They are very invested in the further development of CompuCal and have yearly updates that tweak existing features or add new features.

CONS

The scheduling inside of CompuCal could be better, they are improving it but at this stage it is preferable to export the work orders to Excel (which is possible with a push of a button) and work with a Pivot table or something similar.

Timothy

Industrial Automation, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2019

Scheduling of Maintenance activites at Heineken Sedibeng

PROS

The software is relatively easy to use and accurate, in terms of calibration and maintenance schedules.

CONS

I wish I could know more in order to use the software more effectively. It takes a while to extract graphs from the system, especially if it is in large amounts.

Vendor Response

Thank you, Timothy for taking the time to leave a review on CompuCal's software. All our customer feedback is gratefully appreciated. We are happy to have clarified your rating regarding our support and we look forward to offering you a free webinar training to ensure you have all the up-to-date information on CompuCal's functionality. We are glad that you find our software easy to use and accurate. CompuCal's 6.5 responsive design ensures the app is easier than ever to use and we hope you are satisfied with the many new features. Our support team is always available and happy to answer your questions, give tips and offer training to refresh your knowledge on the software. We look forward to following up with our free webinar training.

Replied January 2020

Ruben

Industrial Automation, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Calibration Software

With the help of CompuCal and their support team, we have managed to realize great efficiency when it comes to reporting both the quality and the financial KPI's which are related to the calibration management. The historical data in the database, now up to 10 years, is still providing us with lots of useful information to continue our improvements of the calibrations.

PROS

There are two things I like about the software. First of all, the amount of customization which is possible with the various reporting. This helps us a lot in managing our day-to-day calibrations and maintenance tasks. Second, I like the development of the software. The team behind the software listen to our needs, and, if possible, embed these needs as new functionality in new releases.

CONS

At the moment the planning and scheduling can be improved. At the moment we use work-rounds and it would be nice if this can be done via the software as well.

Vendor Response

Hi Ruben, Thanks very much for taking the time to share your positive review with us. We are delighted that you find our team listens to your needs as a client and makes sure to roll out these needs with new releases. Great to note that work-rounds would be beneficial via the software. We are always here to support your needs and we value customer relations as a top priority for our clients. We hope you like the latest version of Compucal 6.5.

Replied March 2023

Denis

Medical Devices, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Denis O Brien Stryker

In terms of administrative tasks such as adding removing new users; forecasting and completing work schedules and reporting on work schedule completion the system works really well and as a system owner is easy to manage. In the eight to nine years we are using CompuCal we have not had a single system outage or breakdown causing work or other delays. to use and manage. One of the hidden benefits the software has provided over the years is the use of the system in audit front rooms to address audit requests as they arise, negating the need to print documents and delay the audit process.

PROS

The software is very easy to use, the titles to links and screen tabs make it easy to navigate to the information you need with all details very clearly displayed. There is also a lot of scope to add as much detail for each asset as you feel is needed. Value for money is one of the greatest benefits to this software.

CONS

We are running from an older version (Version 6.2.0.4.1 ) of the software on an internal instance. We find a high number of the screens and reports take a long time to populate and refresh. I am informed this runs a lot faster in the current version. The reporting is not as flexible as I would like either but again the newer functionality addresses this somewhat

Vendor Response

Hi Denis, Thanks very much for taking the time to share your review with us. We are delighted that you find our software easy to use and good value for money. We are happy to hear that you enjoy multiple benefits from our software including using the system in audit front rooms. We do have a newer version of Compucal 6.5, which does improve loading time and runs faster overall. We are always here to support your needs and we value customer relations as a top priority for our clients.

Replied March 2023