Coolfire has allowed us to customize our everchanging logistic needs over the years, allowing us to grow and adapt to new business. The Development team has always taken my feedback to and come up with solutions that fit my unique needs. Overall, one of the best customizable products on the market.

Coolfire has frequent updates that may cause small bugs do to the frequent requests in updating my product. Usually resolved quickly, so not too big of an issue.

Pleasant and a good team to work with, always happy to help us. Even with difficult partners.

Collaborative teamwork to resolve issues during integrations with multiple parties

Sometimes the updates don't work first time but thats just technology for you!

The team at Coolfire are client focused. They consistently asked how they could help us and they were patient with our team who at times were not the best partners to work with .

The product was intuitive and easy to use. The team at Coolfire was also very helpful and did so much more than we expected.

I haven't been using it much lately so it's hard to comment on this however we were an early adopter and we have seen tremendous improvements in the product.

Coolfire gave us the ability to see all our shipments with our partner carriers on one site. Using Coolfire we eliminated the need to go to multiple sites to track our orders.

Being a medium sized carrier we needed a cost effective solution that would actually bring value to our customers giving us a competative edge against our competition; Coolfire was that solution!

The images of the POD was a bit of a struggle at first, but the Coolfire team worked through that pretty quick.

I felt we were really on to something special in life sciences to overcome our inability to manage the steps and processes necessary to execute. My experience with [sensitive content hidden] were great to work with. Sadly we had to cut the program before completion

The ability to manage tasks throughout the life cycle of the shipments

according to our IT team -thin cloud was the reason the integration was not sustainable

Slabsure just signed a great deal with one of the largest foundation repair companies in our region that likely will allow us to expand to their parent organization and sister companies. I don't want to get the cart before the horse, but cool fire has allowed us to capture that market because they gave some peace of mind to our clients that we significant fire power in our corner. Business moves at the speed of trust and, trust has to be repeatable at every customer interaction. Coolfire gives us the ability to scale manufacturing and field operations processes around the globe. I couldn't be happier with this partnership!

Coolfire has given us the ability to scale rapidly! The reality is we were a small company with huge ambitions and Coolfire has given us the tools to take on much larger clients than we would have just 6 months ago. [sensitive content hidden] and the rest of the team have done an amazing job and understanding our needs and implementing them. It doesn't feel like another vendor it feels like a true partnership when we meet with the Coolfire team.

At times, there are features that I think we could probably implement ourselves, but the reality is for this first go round we're much better off relying on the Coolfire experts and happy to let them take the lead.

proof of timelines, accuracy, fidelity of the deliveries to both the shipper and the customer

Provides multiple people along a muti-stop last mile delivery scenario the ability to see their routes and deliveries in real-time and keep all necessary parties informed

I did not encounter any aspects of the platform that I was not satisfies with.

The team has been very responsive to custom requests, which has been great. There has never been a hard "no" on a feature or request.

The ability to automate incoming tasks from various customers which utilize several different dispatching systems is critical to the long term success of our business. Many "Out of the box" dispatching software are able to connect with a handful of popular systems, but generally require lots of manual entry. Coolfire has given us the ability to automate using various methods, including "Skimming" emails, pulling data from portal systems and utilizing webhooks.It lets us automate based on our customers existing infrastructure rather than trying to push them to a platform.

There are handful of features that are not yet ready to roll out which will be imprtant for our success (Attributes)

Overall it’s been great. The team at coolfire is as good or better than the program itself. Helping make the experience even better.

Easy to use. Good simple logical interface.

Still needs some development. The big picture stuff is mostly there. Some little things need to be added and quirks worked through.

I'm trialing the software for some internal task management. It was easy to get up and running! It's fun seeing the progress each person makes!

Nothing yet! The chat support was helpful to answer some of my questions. We're comparing it to Trello to see if Coolfire can handle a larger volume of tasks...so far, so good!

The Coolfire team instantly wants to learn all aspects of your business to better serve your needs. The overall experience so far has surpassed our expectations and we look forward to what is to come.

From integration, to customer service, Coolfire is always ready and on call. The soft product is actively customizable to suit our and our customers needs. Ease of use and intuitive engagement with the product makes it easy to train and rollout.

At this point, there is nothing we dislike about Coolfire Core.

It has used our purpose well for what we need

It is easy to use and more importantly easy to understand

There is nothing we don't like about Cool Fire. If we did we just emailed the staff and they fixed the problem or added it to the software

Great team, very ethusiastic and proactive and a great product - much easier than otehsr Ive used

The no code capabilities and the overall simpicity of the solution and UIs

Some of the backend systesm are not there yet to allow customers to get stared fast

Successful integration or launch of a key business application into your business is reliant on the people behind the application and Coolfire has done an excellent job in supporting the technology with great people. Every time we had a question or issue, they were available to talk about the issue and either had a solution or a timetable for a solution. This was refreshing!

We integrated Core to simplify our field operations and give the office and customers visibility to their respective projects. Best feature:Add a photo - helped keep track of what a tech has completed - was critical in keeping track of damages done by tech or damages - Being able to communicate with the client through Core and the client not having to give us their cell phone number is a great feature

At the time we were using Core, the integration into our accounting system was very clunky.