I think eMediTrack is the software of the future. I love how the software can give you an realistic view of how your facility is performing.

The Compliance Dashboard is easy to use and gives an overview of all of our compliance documentation.

Navigating the software can get difficult. There needs to be drop boxes so that the navigator can navigate with ease.

As with any software change it was difficult initially, but the staff of Soleran responded in an exemplary fashion to help us. I believe that they are passionate about providing a quality product and industry-leading service response.

Local service and responsiveness, adaptability of the software.

Data and asset management is sometimes difficult, and operation is often slow. But that may not be any fault of Soleran's.

I liked the ability to update questions within the system that we use without having to go to Soleran.

Cost and dealing with increased costs for everything.

We have been using eMediTrack for several years now and it is an essential part of our safety program. The tracking of deficiencies and the interface with our workorder system are critical components which have allowed us to expand our rounding program system wide. The ease-of-use is critical as you can conduct multiple rounds in one tiem period and because it is Cloud based, you can go back to your desk, "clean-up" the rounds then complete them. This also allows multiple different people to conduct rounds at different times.

The two things that we struggle with is the Report module and the ability to add and duplicate questions. The Report module is clunky and when we need a specialized report we have to rely on the help desk folks to help us with. And they are very helpful! If you need add or duplicate a question or move pictures, the system makes you duplicate all of the questions then go and delete the ones you don't need. You can not just clone a quesitons and drag the pictures over to it. One last point, they have never integrated an autosave feature, so you lose your work if then system shuts down.

We have been using Soleran for several years and we love it. I wish they made an out of the box platform. This would make it easier to integrate use for large health systems.

The thing I like most about Soleran is that once I am done entering my findings leadership on the unit receives my report. This creates more free time to focus on other tasks. I also have Soleran connected to our work order system and having that feature was a game changer.

Not being able to add tours directly from my app.

Overall, the product is very helpful and I have a positive experience. The Reports feature is what I would like to see improvements in.

Product set-up is easy and quick. Product is easy to use and allows us to track deficiencies in different ways. Product automatically sends out emails and work order requests which saves me a lot of time. Support feature is wonderful, they respond quickly to questions and requests.

Reporting feature. Difficult to create reports with accurate information. Have to always reach out to support for their assistance. When reviewing deficiencies and wanting to go back to previous page, it does not, it takes you to the tab home page (time consuming).

The support staff has always been helpful and courteous along with their speed in remedying emergency issues quickly is greatly appreciated. They are the best!

eMediTrack is user friendly and easy to use. It offers numerous ways to filter information. You can create simple reports which is really nice. And you can make edits to records quickly either individually or a mass edit. It's internet based and is always available! I like the various modules and how the modules interface with each other.

Rarely the software runs a bit slow even though it's internet based.

A lot of features that are existing have been suggestions by our team - it is very comforting to know that the user experience is important to Soleran and how they integrate future functions from actual feedback.

Sometimes - things just don't make sense with the set up. That is why it is important to have open communication with the support team about what works and what does not.

Very helpful and supportive staff.

Ability to add components as we become more comfortable with the software.

Documentation used for survey could be better, but new components have come out to improve the system.

We have been satisfied with the experience to date.

Soleran is a great partner for my team.

I would like to see an out of the box solution with no customization.

Ease of use and implementation were smooth. Training is very thorough and flexible to cover a number of users across various implementation groups. Upkeep and maintenance is frequent, and assistance is greatly appreciated when needed.

Slightly cumbersome to edit large amounts of data at once. Generates multiple automated emails to users.

This software does EXACTLY what I need it to do. I can easily search for what I need or create new items. It's also easy to import/export information. Their customer support is extremely responsive and knowledgeable.

It's not as intuitive as some software, so it had bit more of a learning curve. It is, however, very logically structured, so once you learn it, you can maximize it easily.

I've been a user less than a year and my experience thus far has been positive.

I'm new to the system and I find it to be very user friendly. Additionally, every single person I've had the pleasure to meet and work with has been helpful and friendly.

There isn't anything that stands out to me that I dislike.

Great. It is enabled us to track and trend environment of care concerns across all our hospital campuses.

Ease of use on mobile devices. Ability to create customized reports that can be send on user-defined schedules.

Report creation isn't intuitive and requires an understanding of database structures (minimal). It could be simplified a bit for the average user.

Able to collect pertinent information.

Easy to use, add and delete questions for Environment of Care Rounds.

Not easy to filter information at times.