All ExactEstate Reviews
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Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Property Management Software
Convenient and easy to navigate.
PROSAfter integrating the new EXACTESTATE software, I am impressed with how accurate the functions are and was able to easily adapt to the program. Considering this is a TAX credit community using EE allows daily tasks such as recertifications, nightly reports, marketing, intake applications, and delinquencies more fluent to navigate or update conveniently.
CONSNo complaints. Everything is going well and when issues arise, EE is quick to respond.
Juan Carlos
Management Consulting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
ExtactEstate
Great service, user friendly, Trustworthy.
PROSWhat I most like from ExactEstate is that it is Modern, intuitive and low time consuming while using
CONSAt my time using the software I can not recall nothing that I dislike about it coming from using other Management software it is great and fast!
Reasons for switching to ExactEstate
Not user friendly lack of customer service, complicate to my staff.
Maggie
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Easy to use
ExactEstate is very user friendly and simplify software, love the Property Dashboard shows the summary list in one page, easy to find info at a glance.
CONSRun into couple random login problem, but it got fixed very quickly. Love the Tic-Tat-Toe while waiting for the problem to fix.
Joe
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Tremendous platform
Amazing
PROSWorking in the HUD affordable housing segment Realpage was unable to quickly adapt to our needs. Their communication was horrendous and requests regularly got lost or were never responded to. [SENSITIVE CONTENT] and his team implemented our software and on-boarded in a matter of days. Any issue or customized request we have is executed immediately. Exact Estate has been a game charger for our team. We currently run TRACS submissions, lease signing and bacground checks all through this single platform. Complete package.
CONSNothing to report. Everything has worked as expected. Any additions to the software requested were custom made and implemented
Reasons for switching to ExactEstate
Complete failure of Realpage Onesite to meet basic expectations of customer service.
Christina
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Simplicity
Exact estate is very user friendly and efficient. If I am struggling its usually from user error. They have provided superb customer service and are always so helpful. I definitely am enjoying the simplicity of it all!
PROSExact Estate is very user friendly and very efficient.
CONSI would say, I would like to be able to update notes on accounts in bulk..
Jeanette
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Exact Estate
What I like about EE is how simplified everything is to navigate through the pages. It's very user guide friendly. I love that you could assign tasks and reminders of what needs to be completed. Service request, applications, make ready board, ease of creating prospect information very simplified.
CONSThere is nothing about the software that I don't like.
Dayhana
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ExactEstate
ExactEstate is very user friendly. I am able to train staff quickly and efficiently on how to use the platform. I am able to manage all my applications, rent payments, lease renewals, and work orders with just a few clicks. ExactEstates has made it very easy to navigate through the reports that keep my property working efficiently.
CONSI have had no issues with ExactEstates.
kay
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Good help!
Exact Estates take customer feedback seriously and do their best to get issues taken care of fast.
CONSI have no complaints. I think it's indeed user friendly.
Shewanda
Consumer Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
The best
Exactstate is great and very easy way to make a person job easy
PROSThis is the best thing that a person can use you can not go wrong in no type of way using this site when running a big company
CONSThere is nothing least can be said about exactstate its the best
Misty
Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Love It! Great software!
Very pleased. User friendly.
PROSExact Estate is customized to what you need, enables you to quickly complete daily tasks, and great for property management. Simplifies lead management which takes the load off of your teams!
CONSWould be pleased to have screening added.
Reasons for switching to ExactEstate
Reporting and customization.
Vendor Response
Misty, thanks for the great review! However there is a bit of a mix up with your note in Cons. We 100% have Tenant Screening, but your admin users have to give you access to run screening in ExactEstate, it is part of our application processing. Here is a link describing our Tenant Screening Feature: https://exactestate.com/benefits/tenant-screening/
Replied May 2022
Hilda
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Multiple Software User
Exact Estate is very easy to use. It makes the leasing of the apartments and resident retention easier, due to the decreased time needed to process information through the system. Reports are easy to generate. Everything is all in one place and easy to navigate throughout the system.
PROSThe ease of use of Exact Estate. The time spent at the computer is less, which allows for more attention to details of the property.
CONSPrevious property management software used Internet Explorer, and Exact Estate uses Chrome or Edge. This was just a change of navigation and not a negative.
Reasons for switching to ExactEstate
The software previously used was taking time away from management of the property, due to the amount of time taken in the software to complete tasks.
Desiray
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
User Friendly Exact Estate
I love the fact that EE is integrated with other marketing firms to able to turn leads into prospects, and that help us turn 26 vacant to 2 vacant. I also love the fact that I can tract my applications to approved background and compliance without having to switch to another site.
PROSI love Exact Estate because It is so easy to navigate and find your way around & really love the Mass recerts that was just recently added!!!
CONSThe only thing I would say is for upper management to remove the restriction for resident to use all the work orders features instead of using the entry notes only.
Brandi
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Software that you use is vital
It's user friendly and easy to navigate. I have enjoyed the software.
PROSI love the application dashboard. It makes our live much easier. I like the pre-move out inspection. The software is very user friendly and easy to navigate.
CONSI don't have anything to list here currently.
Reasons for switching to ExactEstate
Management decision
Valencia
Management Consulting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Enjoying this EE
My overall experience with ExactEstate has been educating I have learned a lot about leasing from this program.
PROSLike the ability that I can navigate the system with no worries
CONSThere is nothing about the software that I didn't like
Reasons for switching to ExactEstate
new software
Leslie
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
All management needs
Exact Estate is probably the easiest and most reliant programs I have worked with. I had the experience with Yardi, Onesite, and AppFolio but Exact Estate has been my favorite by far.
PROSIt’s easy to use, manageable, perfect for small or large properties, and has easy tools for training.
CONSSome of my accesses are limited and I would like to have more rights, but that's probably something to do with upper management.
Donna
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Easy Access Exact Estate
When I started with the Tuscany Village I had never heard of Exact Estate. Upon introduction to the software, I found it easy to learn, and maneuver through the different categories.
PROSI like the fact that it was so easy to learn the software. also the help button is available for anything you may forget.
CONSThere is nothing I can say negative about the software. I actually like it.
Joslyn
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ExactEstate Review
Phenomenal
PROSThe ease of interface use and the ability to customize the layout.
CONSThere wasn't much of anything that I didn't enjoy.
Yvette
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Software = Happy costumer/ Staff
All feature for day to day onsite use is awesome with this software.
CONSMy experience in the time using the software has been positive.