Overall experience with field circle is good quality support by the field circle Team.

Was a great decision to implement field circle for our service and Maintaince management needs. Some biggest benefits are-highly configurable and that was helpful in optimizing it for our processes.

Nothing much that's missing from our process perspective and it look like that they already have good roadmap in place

We required a lot of customizations being that we work in a niche part of the Medical Device industry. We work on equipment vital for procedures such as trauma & elective surgeries, as well as pain management. We keep the docs going. The Field Circle Team greatly accommodated our needs and asks. The communicate progress within the process well as we've come along. My customers are impressed with our service reports thanks to the FC Team!

The ease of use, mobility, responsiveness of the support team, and the fact it serves as CRM & Field Service Management in one package.

There's not much that I don't like about it. I feel like if I want to see change, the support staff is friendly and approachable enough to where we'd work things out.

Tracks all the aspects of maintenance activities and simple reports that provide great insights

I think the mobile app needs some upgrade.

Field Circle is a relatively hassle-free piece of software that may be applied to a variety of industries. Also, this software integrated with our industry integration so effortlessly, we are very much satisfied.

In our sector, we employ Field Circle in areas like sales, production, warehouse, and inventory. This software made it very simple for our sales representatives to create sales orders with a numerous of options. Our backend team can also simply track their whereabouts, attendance, visits, and daily expenses.Also, our production and warehouse crew values using Field Circle Software so much, they can't go an hour without using it.

There are just a few improvements that they can develop, such Large Inventory Management, Offline Mode, and others, and there are no significant concerns about the software.

"- Good preventive maintenance and WO management feature- Simple and real-time collaboration for smoother work processes- Work planning and allocation is easier- Complete activity level visibility of team's work is very handy"

A strong payment collection capability could be helpful.

Inexpensive and easy to use. Work orders and reports are available in hand instantly

Supportive team. Very feature rich product.

Overall, our experience was great

Easy to bring automation in numerous processesReal time visibility with map view and tracking is greatEvaluating service delivery and technician performance with various KPIs has been a boonSupport team is very helpful"

Lack of advanced customization options.

I like it, and the software really works for us

Work order management, preventive maintenance, reporting & analytics.

The user-interface and user experience still has a room for improvement

The scheduling and dispatch features are user-friendly and provide great assistance

Some functionality may require some improvements such as Inventory management

Good automation featuresEasy to plan preventive maintenanceTechnician scheduling is seamless"

Some features like reimbursement management could improve

We are using FieldCircle for more than 1 year and we are getting better technical support in the event of any issues.

It is easy to use and user friendly . Our front line field technicians are also able to use this product .

It is better to improve dashboard features so that we can access and monitor overall performance . Refer to work order checklists , can make some items in the checklist to appear in Quarterly bases / Bi annually automatically ?

They are kind, personable, and supportive. It was a pleasure setting up the software and they are always improving it even more so to meet their customers needs.

Working with the field circle team helped me create a system that we use daily. FC is always responsive and helpful.

adding live chat to website would a be a great feature for those in need of immediate customer support.

Our experience with Field Circle has been excellent. Feature-rich tool that exceeds our expectations.

Provides quick access to customer information and history. Good in task scheduling and work allocation.

Something here and there but nothing that's a dealbreaker. Works well for my process.

Find it easy to use and has a strong dispatching and scheduling capabilities

Some little things here and there need to be changed to make the software best

its fantastic software its solve our day to day visit tracking issues and solve the warranty camc and amc tracking issue.

Barcode feature and PDF report generation on field visits

need to improve in attendance and its report format

Real-time work visibility, dispatch management, and job reports

Invoice batching over to QB. Expense tracking feature could improve.