Easy to use good UI small in size anyone can use it my job made easy in fele but sometimes it's not working.

It's graphical user interface, it's amazing, coming to functionality its great field management, can done many things in single click.

Fantastic solution available to track and manage your field teams. Definite increase in productivity and return on investment.

The features like attendance and tracking options are super convenient. The inbuilt messaging module was very great.

It's an absolute masterpiece of software. Very regularly updated, impeccable customer support, infinite subtasks, revision history for files.

Some times data get lost due to network problem.

Smooth and the functions are very good to use.easy to contact to the client and close if process is also good.

It is very easy to operate and to explain also. Soft copy of Service card is also send to customer within a minute.

Great features like  Re-assign of calls when you can't complete the task, attendance, dashboard calendar  like there are many great features.

Very easy to use the application and very easy to find the pending jobs assign to me. my productivity will be calculated perfectly with my all data.

Selfie and location not showing in iPhone so it is difficult to track weather it is showing exact locations or not. Sometimes the app gets hang that is very disappointing.

Great Solution - Enables efficient tracking -  Cost effective Saas Model.

Its was great field application for field engineers to get all the required details like customer details,location and  perfect data about the work at one place.

Excellent application with many features and  alert feature is great when a task is assigned or modified.

The spare part validation tool with a camera option to validity the spare part is the best, its best and reduces a lot of effort to validate the part.

FieldEZ is extremely easy to use and navigate within the features and customer support team is really good to troubleshoot my problems.

Easy to use and very user friendly many more to steps all are very easy the jobs if we can roll back easy that I'll be really fair to me is save time right.

Excellent customization options available, the app is simple and easy to navigate. CRM integration made easier with zoho.

Unable to remove unwanted fields. Auto pick based on customer name not functioning.

Extremely simple and powerful application for field service management. Seamless integration with major CRM & BI tools.

The location editing feature need to be there because if the location is wrong then we can correct the location.

Ability to track work order history, and labor. Year end reports are helpful for figuring budgets for each division.

I always have a excellent  experience working with workhub, the customer services is always there to help me if i have any question or concerns.

I have used other systems in the past but the freedom of customizing the work has been a godsend.

Staff was very responsive and patient with us as we earned to navigate the system.

I love the WorxHub and the improved efficiencies in our department related to using WorxHub.

Ease of use, ability to customize any of the apps.

The ease of use and the intuitive nature of the software. The staff at Dude is great and always very helpful.

Ease of use and ability to quickly create or edit work orders and particularly preventative work orders.

There are some features that are badly needed that were overlooked when the software was made. They are working hard to incorporate them however.

I like the fact that is can be used with different modules that are integrated with each other.

TheWorxHub provides all the features we need to have a successful preventive maintenance plan. The work order features are especially nice to track routine and special maintenance needs.

I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.

Ease of use, easy to access reports and excellent support.

The integration went really smoothly and the residents are happy.

As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order.

Worxhub helps so much with compliance and keeping us in the good books with the government. It provides great evidence when needed to show that our systems are well maintained.

They are constantly updating to make it better and it is user friendly to use. I am very impressed with Dude Solutions.

I like the ease of implementation and use. I like the ongoing innovations that have been made over time.

The reports are difficult to navigate and create.

It is very reliable and helpful in problem solving as well as budget planning. It is very useful to the front line worker and the senior manager.

Reporting is clumsy and unless you spend allot of time looking or trialing reports its difficult to get the end result your looking for.

The customer service support is great. I love that I can chat with anyone at any time and i get an immediate response.

Support & investment; consistent product improvements, new features, and very focused on listening to customers to improve TheWorxHub.

It's really nice to pull a report to see workload analysis or asset information. Most of the reports are really helpful.

US Dollar

FieldEZ is a hybrid field service management (FSM) solution that helps organizations manage their field operations through automated job scheduling and work order management. The solution can either be deployed on-premise or hosted in the cloud.


FieldEZ allows technicians to locate customers, diagnose problems and decide on the corrective action from their mobile devices. The solution also features ticket management, auto-scheduling and assignment. Field technicians are automatically assigned jobs based on proximity, availability, priority, skill and work-load. It helps field workers to collaborate with other team members and share information and invoices to capture customer signature and feedback.


Additionally, FieldEZ supports integration with various third-party systems that include QuickBooks, Sage, SAP, Salesforce and Zoho CRM. It also offers customizable options for creating specific workflows and business processes and adding a company logo and custom data fields. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Work Order Creation

Electronic Payments

Status Tracking

Customizable Reports

Activity Tracking

Dispatch Management

Contract/License Management

Electronic Signature

Group Scheduling

Invoice Management

Attendance Management

Customer Database

Recurring Appointments

Class Scheduling

Job Management

Calendar Management

Customizable Fields

Scheduling

Data Import/Export

Multi-Location

Self Service Portal

QuickBooks Integration

Technician Management

Configurable Workflow

Mobile Access

Inventory Tracking

Compliance Management

Real Time Data

Groundskeeping Management

Routing

Resource Scheduling

Event Scheduling

For Field Service

Service History

For HVAC Companies

Workflow Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Time & Expense Tracking

Automated Scheduling

Work Order Management

Mobile App

Job Scheduling

Billing & Invoicing

Accounting Integration

Audit Management

Real Time Reporting

Irrigation Tracking

Inventory Control

Contact Database

Monitoring

Employee Scheduling

Online Time Clock

Equipment Tracking

Customizable Forms

Payment Collection in the Field

Warranty Tracking

Quotes/Estimates

Drag & Drop

Third Party Integrations

Location Tracking

Appointment Scheduling

Maintenance Scheduling

Inventory Management

30-Day Free  |  No setup costs  |  No minimum user requirement  |  Volume discounts for large user base

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

FieldEZ

Live Online

Webinars

Documentation

Videos

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life. 

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions. 

TheWorxHub integrates with your software ecosystem through our APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with clients to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 


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