OverIT Next-Gen FSM Platform

RATING:

3.8

(4)
Overview

About OverIT Next-Gen FSM Platform

OverIT provides leading software solutions for end-to-end FSM at scale. Our ability to innovate is driven by our 20 years of FSM expertise in complex, enterprise-level challenges and knowledge on driving efficiency into field service organizations globally. We invest in IoT, machine learning, and AI technologies to lead companies to the future of FSM. Technicians love our mobile app. It’s simple, offline, and unifies multiple apps in one screen. The app provides the best experience while debriefing work orders, sharing data, and reviewing asset history, all with embedded GIS and map layers. Dispatchers are empowered to optimize and organize field operations. Our scheduling and dispatching is proven to decrease response times, increase dispatcher efficiency, and raise ...

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OverIT Next-Gen FSM Platform Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

2.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for OverIT Next-Gen FSM Platform

4 Reviews

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed January 2023

Highly recommend

PROS

It is very easy to use and fast. I recommend it.

CONS

It rarely crashes and you are inable to finish your work.

Michela

Banking, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Utile si ma non benissimo

PROS

Nin riesco a trovare un bukn utilizzo del programma

CONS

Continui blocchi e continui contatti con help desk

User Profile

Diego

Verified reviewer

Health, Wellness and Fitness, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Ottimo per il field service mgmt

Ho utilizzato il crm Geocall in una sua versione primitiva anni fa, sono rimasto piacevolmente colpito dalla sua innovazione a distanza di anni e dall'implementazione di funzionalità avanzate. Adesso è un software completo con il look totalmente nuovo.

PROS

La capacità di analisi e reportistica personalizzabile e automatica di questo software è imbattibile

CONS

Un po' macchinoso e complesso, bisogna "studiarlo" un po' per scoprire tutte le sue qualità.

Reasons for switching to OverIT Next-Gen FSM Platform

Scelte aziendali

Francesco

Accounting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2022

Può migliorare

Ho usato geocall perché è il gestionale scelto dall'azienda di cui faccio parte

PROS

La facilità di costruzione dell'applicativo

CONS

Molte volte va in crash e non permette di recuperare l'ultima pratica gestita