Managing a fleet of agecny owned devices within the distributed and remote workers.

Admin panel, managing all the devices in one place (both Mac and iPhone)

Nothing special. It's just doing the job.

It has been a very good experience and has saved my company a couple of times now where staff have lost machines for various reasons and allowed us to retrieve a machine when someone left the company with a unit.

Price if mind in protecting the machine. The ability to track it. To record who has it, and what they are doing if a machine is stolen.

Only that you need to activate each section with system preferences in a Mac, but that is more to do with Apple’s security limitations than the app.

Works with laptops and iPads.

iPad registration is not automatic. Requires user input to register device

With a completely distributed team and multiple company owned devices out there in the wild, we find HiddenApp's software an essential mobile device security add-on to our MDM solution. We tried several of the leading MDMs before committing to the one we now use & none of them matched HiddenApp’s ultra-accurate GPS device location tracking: a critical feature for us that we’ve used several times now to recover devices worldwide. The cost is negligible for the peace of mind that it offers!

Although are generally an Apple eco system company, a windows based app would also be helpful. I believe that this is on the way soon.

They have been great. From meeting with the salesperson, Bjorn, to the implementation process. It's been a wonderful experience. They are indeed a great company that wants to help.

The reliability of the application. The customer support has been great. We've contacted them a few times, and they were responsive and never made me feel like I was bothering them.

I cannot use it for ALL my technology items: hotspots, TVs, tools, keyboards, audio equipment. It would be great if they had an "add-on" tracker that could be placed on objects like the Apple AirTag.