IssuTrax

IssuTrax is a complaint management software designed to help businesses in the hospitality sector manage facility maintenance operations. The platform enables administrators to collaborate with colleagues on guest service order requests and safety issues. Managers can utilize the HQ data warehouse module to record transactional data and track the performances of different ships. IssuTrax allows teams to create work orders, address guest complaints and route requests to relevant personnel using mobile devices. Additionally, supervisors can record inspection data, capture guest details, monitor inventory levels and communicate with staff members on a unified interface. IssuTrax lets businesses integrate the system with several third-party customer relationship manageme...