Integration and install were super easy. Switching from a similar product we had general knowledge of GPS tracking software; however, Linxup is a glorified version of what we were using. Not only is the real-time tracking with more frequent pings helpful, but being able to notify customers of boundaries crossed through SMS and maintenance logs make it that much better.

Linxup was an investment compared to our last software considering the quantity of devices needed and seasonal operational aspect. In terms of GPS tracking it is very comparable, but Linxup definitely has the upper hand. At times, seems a bit complex for our business, but the real-time tracking with more frequent pings was the big catch for us.

We have used Linxup for several years and we like it. We were able to price decline on our per unit price last year, and that is helpful. That makes Linxup even more competitive for us to keep, when we get good product for a good price. The service is lacking at times, but the overall product and service of Linxup is one that I would recommend.

I like how easy it is to use. It so easy to log in and see that it takes you directly to a map that show all of your vehicles, and with a quick list to see who may be offline. It also great to see who may need to vehicle maintenance with the check engine indicator online. The report are pretty easy to read and have been very helpful. A good product.

The support is what I have the most issue with in regards to Linxup. It really depends who you get on the phone. Some of the reps you speak to when a device loses a signal are great and quick, and don't try to keep you on the phone, but they want to solve your problem as quick as possible. However, the next time you call you could get a rep that acts like they are new and don't know what is really going on, which is strange to me how some representatives are so educated and others are not.

Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated.

It is very bad and never works with no support at all!

Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object.

Linxup has been a great tool for our fleet of three trucks. I no longer have to go through trip sheets and logbooks trying to figure out state miles.

I like that it automatically calculates my miles per state and the software automatically calculates IDTA returns for the trucKS Iselect

I wish I could enter fuel in the app from my phone

The tracking info the devices give in so valuable. I can break down all my employees travels to find ways to improve our routes. The safety info that gets communicated makes sure I can hold my drivers accountable which keeps every one safe.

Easy to use and VERY accurate info.

Wish there route program had more functions for dispatching like starting point and automatic route planning.

Frustrating. No customer service - even after years of using them. Will never refund or adjust a billing - keep charging reagardless of working services or not. Money clearer more important. After cancelling - had a rep call and was going to take care of everything. However when we asked for credit and to cancel - got rude. Still cancelled.

The features are easy to use, as is the reporting.

had trackers that did not work and they could not get to work - refused to stop charging for them. Got a random call that they were updating our trackers as ours were outdated. they imemdiately cancelled our tracking - leaving us with 2-3 weeks of no service. Still charged us for that period. One tracker never worked - was defective - still charged us for that for 2-3 months. Finally cancelled, as you leave a message and no one ever calls back. Had to file with credit card to get the services stopped.

The Linxup GPS Tracking reports speeding, fuel consumption and other careless driving and reports it daily so that I can immediately share with the driver for an immediate improvement.

Linxup tracking is an integral part of my operation. The information it provides is priceless when you're not able to be on the road. It helps to reign in careless behavior before it takes a toll on my bottom line.

One feature I wish it would provide would be an alert to my inbox when it is disconnected.

simple enough to use effective enough to provide needed information

devices are not as reliable as they should be.

We use Linxup for all of our fleet vehicles. The software, especially the mobile app helps not only with the location and routes of the vehicles but many of the other tools are very helpful. Warnings, notification of when a vehicle is used outside of hours, vehicle needs, etc. help with meeting our fleet needs. I recommend this product to others.

Notifications

Mobile App could be a little more user friendly when going from place to another in the app

None really that other companies don't offer. Linxup is not special in any way.

Every time this GPS company makes an upgrade to their GPS App the make it worse than before. Very difficult on the eyes and way too fidgety to see where the vehicle is. Customer service is practically non-existent as well. At present my trackers are all OFFLINE for over 10 days and they are certainly not moving their feet to get them working for me and act like they could care less that the product I am paying for doesn't work. They act like it is my problem and not theirs. I am going to look for another company as soon as possible since I am tired of dealing with the problems this one has. Would advise not using them and looking elsewhere.

My overall experience with Linxup GPS Tracking has only been an okay one. i think I will be changing companies once my contracts are up

What I like most about Linxup GPS Tracking is that I'm able to see where all my vehicles are at at any given moment right from my phone

What i like least about this software is that some of it is glitchey. I have to constantly reset the trackers so that they are online. this becomes very annoying.