Metquay
About Metquay
Metquay Pricing
Please contact Metquay directly for pricing details. It offers a free trial.
Starting price:
$1,000.00 one time
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Metquay
1 - 5 of 21 Reviews
Ashok
Verified reviewer
Industrial Automation, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Comlete solution for Calibration & Testing Laboratories
Best software for Calibration & Testing laboratories. Have been searching/trying for such software since many years. As per my experience ( as an assessor of ISO/IEC 17025 since 15 years & running an accredited laboratory since 30 years ) there is no other software to provide so many features & at such a very reasonable cost.
PROS1. Flexible platform, can develop any activity ( templates, reports, admin rights etc ) as per our own requirements. 2. Ease in calculaton of Uncertainity of measurement ( just need to enter 5 or 10 repeated readings ). 3. 100% control on typographical/human errors. 4. Compliance with ISO/IEC 17025 2017. 5. Compliance with USFDA 21CFR part 11 ( for Pharma companies ). 6. Huge saving in cost & time.
CONS1. Data entry / Template development is time consuming process
Vendor Response
Thankyou Mr Nehra for your feedback !
Replied January 2019
Michael
Aviation & Aerospace, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great Program, and the Customer Service is even better! They have helped me every step of the way.
I have realized that once the program is set up the way that fits our requirements, it will save our team a lot of time versus how we were doing things before.
PROSIntegration has been wonderful, the team at Metquay is very helpful and they explain everything.I think we have barely scratched the surface of what Metquay can do and I am excited to start using the full potential.
CONSIntegration was not difficult, I do wish there were more Youtube videos going a little more in depth but this was all solved by there team giving me very detailed walkthroughs and teaching me how to use the program the way I needed to, via video chats and screen shares!
Reason for choosing Metquay
We chose Metquay for 2 MAIN REASONS. For the Price we get ALOT of features and then the Customer Service from the start and continuing that I received from Sandeep and his team was unbeaten by any of the other options I was considering.
Reasons for switching to Metquay
Needed something more reliable and with more features that we have wanted for a long time.
Vendor Response
Dear Michael, Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you are enjoying our Metquay - Calibration Management Platform and that our customer service team has been able to assist you every step of the way. We take great pride in our software and the customer experience we provide, so it is truly rewarding to receive such positive feedback. We are also delighted to hear that you have been able to integrate our software seamlessly and that our team has been able to help you understand its full potential. Regarding your feedback about the lack of in-depth YouTube videos, we appreciate your suggestion and will work to create more informative videos to help our users. Once again, thank you for your kind words and for choosing Metquay as your calibration management solution. If you have any further questions or feedback, please don't hesitate to reach out to us.
Replied April 2023
Stephan
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2018
MIKRA
we are able to control our workflow, see which technician have done how many calibrations, that give us the opportunity to plan and organize in a better way
PROS- easy to use - flexible creation of workflow, procedures - according 17025, in a audit extreme helpful, everything organized - our procedures get more lean - control over the total lab
CONSperhaps a dashboard function for the lab management will help for a global overview
Vendor Response
Dear Stephan , Thankyou for the valuable review , we already have dashboards and kanban boards in our upcoming features list and you can expect it on our next release which will be rolled out on January 2019. Regards , Metquay Consulting Team
Replied October 2018
Camilla
Oil & Energy, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
MetQuay Usage
Metquay is a new software that helped us to have all the instruments and their due dates more under control.
CONSAt the moment i can't find anything i like less
Reasons for switching to Metquay
Because it was an old software that didn't have some of the features that we have now with Metquay.
Christopher
Research, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
A powerful laboratory management software
Overall, our experience with Metquay has been a positive one. We have slowly integrated Metquay as our lab management system, with some growing pains along the way; some self-inflicted, others just limitations of the database itself. The saving grace for our experience thus far is the outstanding customer service by [SENSITIVE CONTENT HIDDEN] and his team. Difficult requests, specific to our industry and laboratory are accommodated promptly and professionally. For what we pay for the Metquay software, the customer service face exceeds what we expected. [SENSITIVE CONTENT HIDDEN] has spent hours on both phone calls and Zoom meetings during weekly meetings in an attempt to make our full transition to Metquay attainable. I can be very demanding and sometimes even impatient, [SENSITIVE CONTENT HIDDEN] is neither of those things. His patience and support have been nothing short of outstanding.
PROSMy company has always used excel sheets and macros for receiving, accounts payable, calibration certificates, etc. Metquay has allowed us to utilize its platform for all of the mentioned facets of our laboratory system. Being a database, accessing information is much quicker and more easily navigated than using Windows Explorer search function. As a company on it's way to ISO-17025 accreditation, Metquay allows for us to store each of our documents, previously held only in paper form. With the Metquay database, we can scan, upload, and access all of our internal documents, external documents, calibration procedures, instrument lists, and standards list. For our upcoming audit, the ease of which we can access these documents through Metquay will exponentially increase our productivity and efficiency during both onsite and remote auditing experiences. Excel, though a powerful program, is still a bit in the stone-age when attempting to integrating its features into our type of business; mistakes are easy, data can be lost instantaneously, and one must be proficient in Excel in order to enable it to so even the bare minimum. The Metquay developers release non-technical entities from the burden of self-concocted software solutions for critical business solutions.
CONSWe haven't dealt with database platforms in the past, so it can seem unforgiving at times. Meaning, if you make a mistake entering an item or constructing a cal procedure and/or worksheet, there is no going back, which numerically speaking is a bit of a nightmare. This is likely due to our lack of experience with database software solutions, but it has caused the most frustration during the onboarding process. Additionally, the lack of a "help" menu or instructions guide resident in the software is somewhat of a weakness. Though the Metquay team does have videos available to answer some questions, wading through that type of media is much more ponderous that simply typing your question or topic into a search function within a "help" tab. That being said, the Metquay team somewhat tailors the database to your company, so a one-size-fits-all help menu, ultimately may simply be impractical.
Reason for choosing Metquay
Metquay seemed like it was more pliable and tailorable to our small, but extremely technical business model. Though we are small company, we have 30 years of documents, 100's of pieces of equipment, 100's of calibration procedures and strict quality standards. Frankly, the price for Metquay seemed more reasonable for a small business like ours, where we don't have entire departments to handle individual facets of the business. Instead, a small collection of employees must be multifaceted in our skills, Metquay has eased that burden to a large degree.
Vendor Response
Hello Chris, Thank you for the detailed feedback. We are introducing a live chat window plus a knowledgebase platform that directly integrates with Metquay which will be the go-to place for all questions related to using Metquay. We would also be rolling out a feature that will make record deletions easier without compromising on traceability. We will keep you posted on the updates. Thank you & take care!
Replied April 2021