All Onsite HQ Reviews

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User Profile

Austin

Verified reviewer

Human Resources, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

A Clever and Innovative Product!

PROS

I really enjoyed how the product came with an "offline mode." It also has an autosave feature. My team and I could access and retain information at any time and anywhere. Customer support is also very responsive and helpful!

CONS

I love everything about it so there aren't any negative things.

Vendor Response

Thanks for the review Austin!

Replied October 2021

Fito

Commercial Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Building Operations

As a result of the use of this software I have been able to easily collect data required to submit for applications to awards for the building. Most importantly, I am now able to easily recognize changes in parameters that may lead to future issues and schedule fixes of a preventative nature to keep my systems optimized to the maximum. I can't say enough about how this software has improved my day to day operations.

PROS

This software allows me to keep records of every piece of equipment in my building, which is a valuable asset to the operations team. It is easy to use and it is 100% customizable for my use. Changes required are done quickly and I have come to depend on it.

CONS

There is nothing I find unappealing about this software.

Vendor Response

Hey Fito, we are pleased to hear that you find the software easy to use. Our initial goal was to provide a facility management inspection software that was user friendly and tackled many operational needs. We look forward to continually working with you.

Replied June 2021

Ethan

Apparel & Fashion, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2021

Inventory Made Easy

PROS

Onsite HQ lets myself and the rest of the sales associates consolidate tasks we need to complete before the end of our shift, and the fact that it's so streamlined means everyone has a clear idea of what's been completed, what we need to prioritize, and what we might potentially have to leave for a worker coming in at a different time.

CONS

I understand the functionality that location access provides for facilitating productivity, but off of work hours, I find myself disabling location permissions which is tedious after every day. I would like to see a feature implemented where location tracking is automatically disabled outside of work hours.

Vendor Response

Hey Ethan, Thank you for your review ! The application only takes a GPS location upon submitting a checklist to verify you are submitting at the location specified by the manager, we will never track you while using the application. Hope that helps, feel free to contact me if you need anymore information or clarification

Replied June 2021

Jeff

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Money Save

We couldn't be happier [SENSITIVE CONTENT] and his team have been super helpful with the onboarding and we look forward to working with Onsite HQ for years to come.

PROS

Our team loves that fact that all our paper checklist are obsolete. out with the old, in with the new. With all the new protocols put into place due to Covid, we wanted to eliminate all paper tails and store them on one cloud so we can refer to them when we need to. who wants boxes of files sitting in an office for 7 years? not us, that's why we reach out to [SENSITIVE CONTENT] and his team for a demo. We started a proof of concept in our Calgary location and now will be rolling it out Onsite HQ across Canada.

CONS

Trying to implement new tech in the construction industry has been challenging, especially for the baby boomers during a pandemic. but with some TLC, we have started to get great feed back.

Vendor Response

Hey Jeff, we really appreciate you taking the time to write this review. We are blessed that we can have a positive impact in the construction industry especially during these tough times.

Replied June 2021

Cody

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Moduloc Fence Rentals Review

Very professional. [SENSITIVE CONTENT] was really easy to work with, and took care of everything that we reviewed for our current check lists and look forward to hopefully implement more with our company.

PROS

Very user friendly, simple to go through and instruct how my employees need to use it. Easy to update/change anything if needed.

CONS

Nothing, so far everything is working excellent.

Vendor Response

Hey Cody, we appreciate all the support you and your team at Modu-loc have been showing us. We will continue to listen to feedback and provide the best user experience possible.

Replied June 2021

Matthew

Management Consulting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Time saving, user friendly tool!

As a manager I oversee maintenance of multiple buildings. Previously I would need to follow up daily to ensure rounds were being done and go from site to site to collect round sheets. Now I am notified on a single platform in real time as rounds are done!

PROS

Very easy to use, can back up files in PDF form, massive time saving for user and administrator and very easy to customize and update on the fly.

CONS

I have not noticed any cons so far. Not applicable.

Vendor Response

Thank you for the review, Matt! We are glad you found our software intuitive to use.

Replied October 2021

Courtney

Higher Education, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Digital Checklist - great support for stepwise process

PROS

The product was very easy to use and as a result, created efficiencies in my research protocol. As the administrator, I could easily send it out to other users. The team at Onsite HQ was very responsive and easy to work with.

CONS

No concerns - the team and the app are great!

Reason for choosing Onsite HQ

I found their sales team very understanding and encouraging to do my own research with regards to a product that would meet my needs. I did not find them pushy like other technology vendors I've consulted with which was very appealing. Their product speaks for itself!

Reasons for switching to Onsite HQ

Its much easier to track completed items vs pending items and helps me stay organized.

Vendor Response

Glad you're enjoying the app Courtney. It's great working with you and the team!

Replied August 2021

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Grocery Store Inspections

Overall Onsite HQ was a breeze to use. Never had a issue completing a walkthrough. It really helped me through training as well as training others. It made it easy for me to preform and complete my tasks

PROS

Very easy to use, allowed us to easily fill out and complete our daily tasks

CONS

None, neither of my co-workers or management had any concerns as far a I know

Keith

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

User Friendly

PROS

Ease of Use. Easily add pictures and notes.

CONS

There's no custom user options for changing the background colors.

Vendor Response

Thanks for the review Keith, we'll keep your input in mind.

Replied August 2021

Alexander

Photography, 1 employee

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Onsite HQ review

PROS

The software is easy to access with the instant chat support as well as its decrease in time consumption.

CONS

With this software I didn't feel any difficulty with accessibility however its status tracking information could be improved.

Vendor Response

Thank you for your response Alex, we appreciate your quality feedback. Your review is truly sick, and we will seek to improve the status tracking information to be more precise.

Replied June 2021

Samantha

Human Resources, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

A Great Innovative Product

PROS

I love how convenient, easy to use and efficient Onsite HQ is. We use Onsite as a way to generate covid-19 forms. Through their QR code we have been able to generate covid forms for our employees to ensure safety for all in the workplace. It has made our processes very effective and efficient.

CONS

Nothing! The software is great, easy to use and if we ever have any questions, their customer support is responsive and answers any questions right away.

Vendor Response

Thank you for your response Samantha. We are pleased to hear that you and everyone at VITAY enjoys our software. We are constantly seeking to improve our software and we are glad to have you along during this journey.

Replied June 2021

Igor

Real Estate, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Review

Great experience using Onsite HQ. We keep all our records and data in organized manner.

PROS

Ease of use in a structured way. Adding photos and notes for better understanding of the issue.

CONS

Sections could be separated by departments.

Vendor Response

Hey Igor, thank you for taking the time to write a review for our software. We are pleased to hear that you are satisfied with the organizational aspect of the software.

Replied June 2021

Brendan

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

COVID checklist

We used Onsite HQ for COVID self assessment forms. Theses were activated by scanning a QR code, where further prompts were used to assess the worker

PROS

Positives: the checklists were set up for us so everything was really easy to use.

CONS

Negative: nothing at this time the software was really easy to use.

Vendor Response

Thanks for the review Brendan, happy that you find our software easy to use.

Replied August 2021

Anonymous

2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2021

Review For Onsite HQ Software

PROS

One of the things I liked most about the Onsite HQ software was offline & autosave functionality, in addition to the fact that it operated on my Android device. I was able to keep information offline, and then easily upload it without much trouble once I had connection. All my checklists were also on-boarded quickly, which was nice.

CONS

I had some issues initially with mobile; the first few times I tried to open the app, it kept crashing. However, I contacted customer support, and they were able to walk me through the process to fix the error.

Vendor Response

Thank you for your response photography guru! We will continue to improve the app but we are glad that you enjoy the app thoroughly.

Replied June 2021

Aimee

Real Estate, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great, Easy to Use Product!

Overall the experience has been great. The customer service has been really helpful with molding the app to fit what we need.

PROS

Easy to use. It has made move in/out inspections faster and more convenient. We love that we can attach pictures right in the app and send everything to the tenant via email (including the photos).

CONS

The only con is that we can not schedule inspections within the app. This must be done on desktop which can be inconvenient if you're on the road and have a last minute inspection.

Reasons for switching to Onsite HQ

Less paperwork.

Vendor Response

Thank you for the review Aimee! We will be implementing inspections from the mobile app later this year.

Replied September 2021

Cheryl

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Very good application

PROS

This app is easy to use. Navigation is simple. Picture and notes are great. Once you get use to the app, it is very convenient, I highly recommend.

CONS

The only thing I do not like is that you can not pre-fill on your computer all the information about the tenancy. I have mentioned this to OnSite and they are working on it.

Vendor Response

Hey Cheryl, thank you for taking the time to write a review. We are pleased to hear that you are happy with our software

Replied October 2021

Anonymous

11-50 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2021

A useful and well-designed app

PROS

I really like the convenience of Onsite HQ. Uploading and using the checklists is easy and takes no effort to learn how to use. The reminders sent by the app ensures that nothing important is neglected.

CONS

There are no obvious cons with the software.

Vendor Response

Thank you for your review. We strive to create a software that is easy to use and can help you stay on top of your responsibilities.

Replied June 2021

Andrew

Investment Management, 201-500 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Onsite Review Status

Overall I have had a great experience with the system and the support

PROS

Intergrating the system with our current day to day operations worked well and the transition was easy.

CONS

There are still some minor situations with the system when it comes to managing maintenance but minor enough to not hinder processes.

Reason for choosing Onsite HQ

The selection process was handled by management team.

Vendor Response

Thanks for the review, Andrew.

Replied October 2021

Showing 1 - 18 of 18 Reviews